eLoyalty Corp. Reports Operating Results (10-Q)

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Aug 11, 2011
eLoyalty Corp. (ELOY, Financial) filed Quarterly Report for the period ended 2011-06-30.

Eloyalty Corp. has a market cap of $101.2 million; its shares were traded at around $6.48 with and P/S ratio of 1.2.

Highlight of Business Operations:

The Companys top five clients accounted for 73% of total revenue in the second quarter of 2011, compared to 70% in the second quarter of 2010. The top 10 clients accounted for 91% of total revenue in the second quarter of 2011, compared to 88% in the second quarter of 2010. In the second quarters of 2011 and 2010, there were three and four clients, respectively, that accounted for 10% or more of total revenue. In the second quarter of 2011, Vangent, Inc. accounted for 24% of total revenue, Health Care Service Corporation accounted for 16% of total revenue, and Allstate Insurance Company accounted for 14% of total revenue. In the second quarter of 2010, Vangent, Inc. accounted for 20% of total revenue, United HealthCare Services, Inc. accounted for 16% of total revenue, Health Care Service Corporation accounted for 13% of total revenue, and Allstate Insurance Company accounted for 12% of total revenue. Higher concentration of revenue with a single client or a limited group of clients creates increased revenue risk if one of these clients significantly reduces its demand for our services.

Cost of Behavioral Analytics revenue in the second quarter of 2011 was $2.8 million, or 45% of Behavioral Analytics revenue, compared to $2.7 million, or 49% of Behavioral Analytics revenue, in the second quarter of 2010. The increase in cost was primarily due to increased compensation expense of $0.5 million, partially offset by increased cost deferrals for Behavioral Analytics of $0.4 million.

Cost of other revenue in the second quarter of 2011 was $0.3 million, or 66% of Other revenue, compared to $1.0 million, or 65% of Other revenue, in the second quarter of 2010. The decrease in cost was largely due to lower compensation expense of $0.7 million.

The Companys top five clients accounted for 73% of total revenue in the first six months of 2011, compared to 68% in the first six months of 2010. The top 10 clients accounted for 91% of total revenue in the first six months of 2011, compared to 86% in the first six months of 2010. In the first six months of 2011 and 2010, there were three and four clients, respectively, that accounted for 10% or more of total revenue. In the first six months of 2011, Vangent, Inc. accounted for 24% of total revenue, Health Care Service Corporation accounted for 16% of total revenue, and Allstate Insurance Company accounted for 14% of total revenue. In the first six months of 2010, Vangent, Inc. accounted for 19% of total revenue, United HealthCare Services, Inc. accounted for 15% of total revenue, Health Care Service Corporation accounted for 13% of total revenue, and Allstate Insurance Company accounted for 12% of total revenue. Higher concentration of revenue with a single client or a limited group of clients creates increased revenue risk if one of these clients significantly reduces its demand for our services.

Cost of subscription revenue in the first six months of 2011 was $5.5 million, or 46% of Behavioral Analytics revenue, compared to $5.8 million, or 48% of Behavioral Analytics revenue, in the first six months of 2010. The decrease in cost was primarily due to increased cost deferrals for Behavioral Analytics of $1.3 million, partially offset by increased compensation expense of $1.1 million.

Cost of other revenue in the first six months of 2011 was $0.7 million, or 60% of Other revenue, compared to $2.3 million, or 76% of Other revenue, in the first six months of 2010. The decrease in cost was largely due to lower compensation expense of $1.4 million and lower subcontractor costs of $0.1 million.

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