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GuruFocus Financial Strength Rank measures how strong a company’s financial situation is. It is based on these factors

1. The debt burden that the company has as measured by its Interest coverage (current year).
2. Debt to revenue ratio. The lower, the better
3. Altman Z-score.

A company ranks high with financial strength is likely to withstand any business slowdowns and recessions.

Financial Strength : 9/10

vs
industry
vs
history
Cash to Debt No Debt
SPRT's Cash to Debt is ranked higher than
82% of the 1702 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 20.91 vs. SPRT: No Debt )
SPRT' s 10-Year Cash to Debt Range
Min: 1.33   Max: No Debt
Current: No Debt

Equity to Asset 0.89
SPRT's Equity to Asset is ranked higher than
96% of the 1664 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 0.60 vs. SPRT: 0.89 )
SPRT' s 10-Year Equity to Asset Range
Min: -0.13   Max: 0.95
Current: 0.89

-0.13
0.95
Interest Coverage No Debt
SPRT's Interest Coverage is ranked higher than
85% of the 1085 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 434.43 vs. SPRT: No Debt )
SPRT' s 10-Year Interest Coverage Range
Min: 89.74   Max: 9999.99
Current: No Debt

89.74
9999.99
F-Score: 5
Z-Score: 6.36
M-Score: -1.94
GuruFocus Profitability Rank ranks how profitable a company is and how likely the company’s business will stay that way. It is based on these factors:

1. Operating Margin
2. Trend of the Operating Margin (5-year average). The company with an uptrend profit margin has a higher rank.
••3. Consistency of the profitability
4. Piotroski F-Score
5. Predictability Rank•

The maximum rank is 10. A rank of 7 or higher means a higher profitability and may stay that way. A rank of 3 or lower indicates that the company has had trouble to make a profit.

Profitability Rank is not directly related to the Financial Strength Rank. But if a company is consistently profitable, its financial strength will be stronger.

Profitability & Growth : 6/10

vs
industry
vs
history
Operating margin (%) -7.82
SPRT's Operating margin (%) is ranked lower than
53% of the 1673 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 5.43 vs. SPRT: -7.82 )
SPRT' s 10-Year Operating margin (%) Range
Min: -426.16   Max: 17.67
Current: -7.82

-426.16
17.67
Net-margin (%) -7.54
SPRT's Net-margin (%) is ranked lower than
52% of the 1672 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 3.67 vs. SPRT: -7.54 )
SPRT' s 10-Year Net-margin (%) Range
Min: -420.87   Max: 17.68
Current: -7.54

-420.87
17.68
ROE (%) -7.31
SPRT's ROE (%) is ranked lower than
52% of the 1630 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 6.75 vs. SPRT: -7.31 )
SPRT' s 10-Year ROE (%) Range
Min: -150.56   Max: 8.26
Current: -7.31

-150.56
8.26
ROA (%) -6.15
SPRT's ROA (%) is ranked lower than
52% of the 1690 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 3.50 vs. SPRT: -6.15 )
SPRT' s 10-Year ROA (%) Range
Min: -76.38   Max: 6.77
Current: -6.15

-76.38
6.77
ROC (Joel Greenblatt) (%) -953.22
SPRT's ROC (Joel Greenblatt) (%) is ranked lower than
63% of the 1673 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 30.08 vs. SPRT: -953.22 )
SPRT' s 10-Year ROC (Joel Greenblatt) (%) Range
Min: -4022.34   Max: 1392.6
Current: -953.22

-4022.34
1392.6
Revenue Growth (%) 57.00
SPRT's Revenue Growth (%) is ranked higher than
99% of the 1401 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 5.80 vs. SPRT: 57.00 )
SPRT' s 10-Year Revenue Growth (%) Range
Min: -28   Max: 57
Current: 57

-28
57
EBITDA Growth (%) -50.00
SPRT's EBITDA Growth (%) is ranked lower than
57% of the 1136 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 6.90 vs. SPRT: -50.00 )
SPRT' s 10-Year EBITDA Growth (%) Range
Min: 0   Max: 27.5
Current: -50

0
27.5
EPS Growth (%) -38.40
SPRT's EPS Growth (%) is ranked lower than
53% of the 1073 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 7.60 vs. SPRT: -38.40 )
SPRT' s 10-Year EPS Growth (%) Range
Min: -63.2   Max: 35.2
Current: -38.4

-63.2
35.2
» SPRT's 10-Y Financials

Financials


Revenue & Net Income
Cash & Debt
Oprt. Cash Flow & Free Cash Flow

» Details

Guru Trades

Q3 2013

SPRT Guru Trades in Q3 2013

Chuck Royce 3,321,641 sh (+18.88%)
Steven Cohen 26,045 sh (-27.16%)
Jim Simons 210,400 sh (-33.42%)
» More
Q4 2013

SPRT Guru Trades in Q4 2013

Paul Tudor Jones 14,466 sh (New)
Chuck Royce 4,188,666 sh (+26.1%)
Steven Cohen 31,398 sh (+20.55%)
Jim Simons 226,804 sh (+7.8%)
» More
Q1 2014

SPRT Guru Trades in Q1 2014

Jim Simons 501,876 sh (+121.28%)
Paul Tudor Jones Sold Out
Steven Cohen Sold Out
Chuck Royce 2,343,104 sh (-44.06%)
» More
Q2 2014

SPRT Guru Trades in Q2 2014

George Soros 40,400 sh (New)
Chuck Royce 2,412,459 sh (+2.96%)
Jim Simons 452,426 sh (-9.85%)
» More
» Details

Insider Trades

Latest Guru Trades with SPRT

(List those with share number changes of more than 20%, or impact to portfolio more than 0.1%)

GuruDate Trades Impact to Portfolio Price Range * (?) Current Price Change from Average Current Shares
George Soros 2014-06-30 New Buy$2.21 - $2.61 $ 2.411%40400
Premium More recent guru trades are included for Premium Members only!!
» Interactive Charts

Peter Lynch Chart ( What is Peter Lynch Charts )

Ratios

vs
industry
vs
history
P/E(ttm) 26.20
SPRT's P/E(ttm) is ranked higher than
75% of the 1830 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 48.90 vs. SPRT: 26.20 )
SPRT' s 10-Year P/E(ttm) Range
Min: 12.18   Max: 183.85
Current: 26.2

12.18
183.85
P/B 1.35
SPRT's P/B is ranked higher than
84% of the 1830 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 2.95 vs. SPRT: 1.35 )
SPRT' s 10-Year P/B Range
Min: 0.75   Max: 15.59
Current: 1.35

0.75
15.59
P/S 1.50
SPRT's P/S is ranked higher than
70% of the 1830 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 2.37 vs. SPRT: 1.50 )
SPRT' s 10-Year P/S Range
Min: 1.15   Max: 11.63
Current: 1.5

1.15
11.63
PFCF 24.10
SPRT's PFCF is ranked higher than
79% of the 1830 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 9999.00 vs. SPRT: 24.10 )
SPRT' s 10-Year PFCF Range
Min: 13.67   Max: 225
Current: 24.1

13.67
225
EV-to-EBIT 10.53
SPRT's EV-to-EBIT is ranked higher than
86% of the 1830 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 34.84 vs. SPRT: 10.53 )
SPRT' s 10-Year EV-to-EBIT Range
Min: 5.1   Max: 406.7
Current: 10.53

5.1
406.7
Current Ratio 8.99
SPRT's Current Ratio is ranked higher than
96% of the 1308 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 2.04 vs. SPRT: 8.99 )
SPRT' s 10-Year Current Ratio Range
Min: 0.92   Max: 19.51
Current: 8.99

0.92
19.51
Quick Ratio 8.99
SPRT's Quick Ratio is ranked higher than
97% of the 1308 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 1.91 vs. SPRT: 8.99 )
SPRT' s 10-Year Quick Ratio Range
Min: 0.92   Max: 19.51
Current: 8.99

0.92
19.51

Valuation & Return

vs
industry
vs
history
Price/Net Cash 2.04
SPRT's Price/Net Cash is ranked higher than
99% of the 1830 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 9999.00 vs. SPRT: 2.04 )
SPRT' s 10-Year Price/Net Cash Range
Min: 1.14   Max: 51
Current: 2.04

1.14
51
Price/Net Current Asset Value 1.76
SPRT's Price/Net Current Asset Value is ranked higher than
99% of the 1830 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 9999.00 vs. SPRT: 1.76 )
SPRT' s 10-Year Price/Net Current Asset Value Range
Min: 1.12   Max: 25.52
Current: 1.76

1.12
25.52
Price/Tangible Book 1.63
SPRT's Price/Tangible Book is ranked higher than
88% of the 1830 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 7.48 vs. SPRT: 1.63 )
SPRT' s 10-Year Price/Tangible Book Range
Min: 1.01   Max: 22.19
Current: 1.63

1.01
22.19
Price/Median PS Value 0.45
SPRT's Price/Median PS Value is ranked higher than
97% of the 1830 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 1.20 vs. SPRT: 0.45 )
SPRT' s 10-Year Price/Median PS Value Range
Min: 0.45   Max: 10.52
Current: 0.45

0.45
10.52
Price/Graham Number 1.41
SPRT's Price/Graham Number is ranked higher than
87% of the 1830 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 10.14 vs. SPRT: 1.41 )
SPRT' s 10-Year Price/Graham Number Range
Min: 1.15   Max: 6.74
Current: 1.41

1.15
6.74
Earnings Yield (Greenblatt) 9.50
SPRT's Earnings Yield (Greenblatt) is ranked higher than
78% of the 1445 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 5.60 vs. SPRT: 9.50 )
SPRT' s 10-Year Earnings Yield (Greenblatt) Range
Min: 0.2   Max: 19.8
Current: 9.5

0.2
19.8
Forward Rate of Return (Yacktman) -14.94
SPRT's Forward Rate of Return (Yacktman) is ranked lower than
54% of the 1267 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 5.90 vs. SPRT: -14.94 )
SPRT' s 10-Year Forward Rate of Return (Yacktman) Range
Min: -17.6   Max: -5.2
Current: -14.94

-17.6
-5.2

Business Description

Industry: Application Software » Software - Infrastructure
Compare:MSFT, ORCL, VMW, CTXS, CA » details
Traded in other countries:SQT.Germany
Support.com, Inc. was formerly known as Support.com, Inc. incorporated in the state of Delaware. It was founded in 1997 under the name SupportSoft, Inc. as an enterprise software provider, In June 2009 it sold its Enterprise business, changed name to Support.com, Inc. In January 2012, it expanded its small business capabilities through the acquisition of RightHand IT Corporation, a managed service provider for small businesses. The Company is now a provider of online care for the digital home and small business. The Company's technology support services and software products help install, set up, connect, secure, repair and optimize personal computers, printers, tablets, smartphones, digital cameras, gaming devices, music players, servers, networks and other technology. It offers one-time and subscription services, and licenses of its software products. The Company provides software and services in two segments: Consumer and Enterprise. In its Consumer segment, it provides premium technology support to consumers over the internet and the phone for a fee. It offers incident-based and subscription-based services to consumers through retailers, anti-virus providers and other companies who provide technology products and services to consumers. The company's Enterprise customers use its software to resolve technical problems for their customers and employees. Digital service providers use its products to automate the installation, activation and verification of broadband services, to reduce the cost and improve the quality of technical support, and to enable the remote management of devices located at their customers' premises. Corporate IT departments and IT outsourcing firms use its software to improve the cost-effectiveness and efficiency of technical support for employees through its integrated portfolio of proactive service, self-service and assisted service products. The Company's competitors include privately-held companies focused on premium technology services, providers of electronics warranties, call centers focused on technical support and broad-based service providers who offer technical support.
» More Articles for SPRT

Headlines

Articles On GuruFocus.com
Why I Would Not Buy Support.com (SPRT) Stock Mar 27 2014 
Chuck Royce Increases Stake in 3 Companies Jan 06 2014 
Weekly CEO Sells Highlight: News Corporation, Support.com Inc., TW Telecom Inc., Masco Corporation Feb 25 2013 
Weekly CFO Sells Highlight: CMCSA, MM, PIR, VAR, SPRT Nov 03 2012 
Support.com Inc. Reports Operating Results (10-K) Mar 11 2011 
Support.com Inc. Reports Operating Results (10-Q) May 08 2009 
SupportSoft Chooses Rackspace Hosting for IT Services Dec 15 2008 


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Support.com Reports Second Quarter 2014 Financial Results Jul 30 2014
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SUPPORT.COM, INC. Files SEC form 8-K, Change in Directors or Principal Officers Jul 25 2014
Support.com Sets Date to Announce Second Quarter 2014 Results Jul 09 2014
Support.com: An Undervalued Stock With Greater Than 50% Upside Potential Jun 21 2014
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Zacks Rank #1 Additions for Wednesday May 21 2014
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Rrurban
ReplyRrurban - 4 months ago
NCAV $73M or $1.34/sh

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