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Also traded in: Germany

GuruFocus Financial Strength Rank measures how strong a company’s financial situation is. It is based on these factors

1. The debt burden that the company has as measured by its Interest coverage (current year).
2. Debt to revenue ratio. The lower, the better
3. Altman Z-score.

A company ranks high with financial strength is likely to withstand any business slowdowns and recessions.

Financial Strength : 8/10

vs
industry
vs
history
Cash to Debt No Debt
SPRT's Cash to Debt is ranked higher than
97% of the 1911 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 11.22 vs. SPRT: No Debt )
Ranked among companies with meaningful Cash to Debt only.
SPRT' s Cash to Debt Range Over the Past 10 Years
Min: 1.33  Med: No Debt Max: No Debt
Current: No Debt
Equity to Asset 0.85
SPRT's Equity to Asset is ranked higher than
89% of the 1754 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 0.60 vs. SPRT: 0.85 )
Ranked among companies with meaningful Equity to Asset only.
SPRT' s Equity to Asset Range Over the Past 10 Years
Min: -0.13  Med: 0.87 Max: 0.95
Current: 0.85
-0.13
0.95
Interest Coverage No Debt
SPRT's Interest Coverage is ranked higher than
97% of the 1449 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 164.00 vs. SPRT: No Debt )
Ranked among companies with meaningful Interest Coverage only.
SPRT' s Interest Coverage Range Over the Past 10 Years
Min: No Debt  Med: No Debt Max: No Debt
Current: No Debt
F-Score: 2
Z-Score: -0.10
M-Score: -3.28
WACC vs ROIC
7.33%
-322.47%
WACC
ROIC
GuruFocus Profitability Rank ranks how profitable a company is and how likely the company’s business will stay that way. It is based on these factors:

1. Operating Margin
2. Trend of the Operating Margin (5-year average). The company with an uptrend profit margin has a higher rank.
••3. Consistency of the profitability
4. Piotroski F-Score
5. Predictability Rank•

The maximum rank is 10. A rank of 7 or higher means a higher profitability and may stay that way. A rank of 3 or lower indicates that the company has had trouble to make a profit.

Profitability Rank is not directly related to the Financial Strength Rank. But if a company is consistently profitable, its financial strength will be stronger.

Profitability & Growth : 4/10

vs
industry
vs
history
Operating margin (%) -30.53
SPRT's Operating margin (%) is ranked lower than
84% of the 1856 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 4.62 vs. SPRT: -30.53 )
Ranked among companies with meaningful Operating margin (%) only.
SPRT' s Operating margin (%) Range Over the Past 10 Years
Min: -502.63  Med: -35.63 Max: 12.2
Current: -30.53
-502.63
12.2
Net-margin (%) -29.71
SPRT's Net-margin (%) is ranked lower than
83% of the 1856 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 3.13 vs. SPRT: -29.71 )
Ranked among companies with meaningful Net-margin (%) only.
SPRT' s Net-margin (%) Range Over the Past 10 Years
Min: -280.52  Med: -34.8 Max: 11.78
Current: -29.71
-280.52
11.78
ROE (%) -27.13
SPRT's ROE (%) is ranked lower than
83% of the 1798 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 5.71 vs. SPRT: -27.13 )
Ranked among companies with meaningful ROE (%) only.
SPRT' s ROE (%) Range Over the Past 10 Years
Min: -32.37  Med: -15.66 Max: 12.25
Current: -27.13
-32.37
12.25
ROA (%) -23.77
SPRT's ROA (%) is ranked lower than
84% of the 1909 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 2.78 vs. SPRT: -23.77 )
Ranked among companies with meaningful ROA (%) only.
SPRT' s ROA (%) Range Over the Past 10 Years
Min: -28.54  Med: -13.76 Max: 10.64
Current: -23.77
-28.54
10.64
ROC (Joel Greenblatt) (%) -430.30
SPRT's ROC (Joel Greenblatt) (%) is ranked lower than
87% of the 1874 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 21.19 vs. SPRT: -430.30 )
Ranked among companies with meaningful ROC (Joel Greenblatt) (%) only.
SPRT' s ROC (Joel Greenblatt) (%) Range Over the Past 10 Years
Min: -3421.22  Med: -1506.45 Max: 322.54
Current: -430.3
-3421.22
322.54
Revenue Growth (3Y)(%) -1.30
SPRT's Revenue Growth (3Y)(%) is ranked lower than
68% of the 1451 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 5.10 vs. SPRT: -1.30 )
Ranked among companies with meaningful Revenue Growth (3Y)(%) only.
SPRT' s Revenue Growth (3Y)(%) Range Over the Past 10 Years
Min: -52.6  Med: 6.95 Max: 96
Current: -1.3
-52.6
96
EBITDA Growth (3Y)(%) 90.30
SPRT's EBITDA Growth (3Y)(%) is ranked higher than
96% of the 1181 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 7.70 vs. SPRT: 90.30 )
Ranked among companies with meaningful EBITDA Growth (3Y)(%) only.
SPRT' s EBITDA Growth (3Y)(%) Range Over the Past 10 Years
Min: -54.7  Med: -10.6 Max: 193.7
Current: 90.3
-54.7
193.7
EPS Growth (3Y)(%) 65.70
SPRT's EPS Growth (3Y)(%) is ranked higher than
91% of the 1073 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 6.80 vs. SPRT: 65.70 )
Ranked among companies with meaningful EPS Growth (3Y)(%) only.
SPRT' s EPS Growth (3Y)(%) Range Over the Past 10 Years
Min: -63.1  Med: -17.3 Max: 65.7
Current: 65.7
-63.1
65.7
» SPRT's 10-Y Financials

Financials (Next Earnings Date: Est. 2016-10-28)


Revenue & Net Income
Cash & Debt
Oprt. Cash Flow & Free Cash Flow
Oprt. Cash Flow & Net Income

» Details

Guru Trades

Q3 2015

SPRT Guru Trades in Q3 2015

Jim Simons 1,120,900 sh (+33.77%)
Paul Tudor Jones 13,793 sh (unchged)
Chuck Royce 4,435,450 sh (unchged)
» More
Q4 2015

SPRT Guru Trades in Q4 2015

Jim Simons 1,510,200 sh (+34.73%)
Paul Tudor Jones 13,793 sh (unchged)
Chuck Royce 3,723,341 sh (-16.05%)
» More
Q1 2016

SPRT Guru Trades in Q1 2016

Jim Simons 1,746,600 sh (+15.65%)
Paul Tudor Jones 13,793 sh (unchged)
Chuck Royce 3,278,146 sh (-11.96%)
» More
Q2 2016

SPRT Guru Trades in Q2 2016

Jim Simons 2,046,100 sh (+17.15%)
Paul Tudor Jones 13,793 sh (unchged)
Chuck Royce 2,513,146 sh (-23.34%)
» More
» Details

Insider Trades

Latest Guru Trades with SPRT

(List those with share number changes of more than 20%, or impact to portfolio more than 0.1%)

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Business Description

Industry: Application Software » Software - Infrastructure
Compare:OTCPK:SKKY, NAS:GEC, OTCPK:QPAG, OTCPK:RSASF, NAS:JTPY, OTCPK:CLDS, OTCPK:MENXF, NAS:MAMS, NAS:DTRM, OTCBB:CAFN, OTCPK:SRMC, OTCPK:BTSC, OTCPK:BTLLF, OTCPK:MOLGY, NAS:CYRN, OTCPK:KPAY, OTCPK:VGGOF, OTCPK:UNSI, OTCPK:TNTY, OTCPK:LAHO » details
Traded in other countries:SQT.Germany,
support.com Inc provides cloud-based services and software to resolve connected technology issues quickly, boost their support productivity. It also offers turnkey solutions & Nexus Platform separately on a software-as-a-service basis.

Support.com Inc was incorporated in the state of Delaware on December 3, 1997. The Company is a provider of cloud-based services and software that enable technology support for a connected world. Its cloud-based Nexus Service Platform "Nexus Platform" enables companies to resolve connected technology issues quickly, boost their support productivity, and dramatically improve their customer experience. It offers turnkey solutions including technology and labor and it also provides the Nexus Platform separately on a software-as-a-service "SaaS" basis. The Company is the choice of communications providers, top retailers, and other important brands in software and connected technology. Its service programs are designed for both the consumer and small business markets, and include computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, security and support, and home security and automation system onboarding and support. Its technology delivers its services to customers online via remote control and by telephone, leveraging the Nexus Platform. The Nexus Platform enables companies to successfully deliver the full support lifecycle, including customer onboarding and enablement, as well as traditional technology issue resolution. The Nexus Platform includes a unified workspace for support agents that combines remote support, guided and automated workflow, chat, telephony, ticketing and order taking; real-time monitoring for supervisors; a desktop client and subscriber portal; a revenue module; and business analytics and reporting. The Company markets its technology services through partners, who resell the services to their customers or include them in their service offerings. It markets its end-user software products directly, principally online, and through partners. It sales and marketing efforts are focused in North America. The Nexus Platform is marketed separately from its technology service offerings through a variety of demand generation programs. Its programs are based on core services such as; Device Set-up and Enablement, Device Repair, Network Services, Home Security and Automation System Onboarding and Enablement, Small Business Services, Onsite Services, and Online Data Backup with Cloud Data Access. Its end-user software products are; Malware Protection and Removal, PC Maintenance and Optimization, PC Registry Cleaning and Repair, and Smartphone / Tablet Maintenance and Optimization. It sells its services through partners, which includes communication providers, retailers, technology companies and others. The Company faces competition with privately-held companies focused on premium technology services, providers of electronics warranties, contact centers focused on technical support and other companies who offer technical support through partners.

Ratios

vs
industry
vs
history
P/B 0.77
SPRT's P/B is ranked higher than
90% of the 1710 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 2.80 vs. SPRT: 0.77 )
Ranked among companies with meaningful P/B only.
SPRT' s P/B Range Over the Past 10 Years
Min: 0.55  Med: 1.45 Max: 4
Current: 0.77
0.55
4
P/S 0.72
SPRT's P/S is ranked higher than
79% of the 1783 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 2.20 vs. SPRT: 0.72 )
Ranked among companies with meaningful P/S only.
SPRT' s P/S Range Over the Past 10 Years
Min: 0.51  Med: 3.22 Max: 18.1
Current: 0.72
0.51
18.1
EV-to-EBIT 0.55
SPRT's EV-to-EBIT is ranked higher than
99% of the 1189 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 16.90 vs. SPRT: 0.55 )
Ranked among companies with meaningful EV-to-EBIT only.
SPRT' s EV-to-EBIT Range Over the Past 10 Years
Min: -29  Med: -2.9 Max: 274.2
Current: 0.55
-29
274.2
EV-to-EBITDA 0.57
SPRT's EV-to-EBITDA is ranked higher than
99% of the 1287 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 12.88 vs. SPRT: 0.57 )
Ranked among companies with meaningful EV-to-EBITDA only.
SPRT' s EV-to-EBITDA Range Over the Past 10 Years
Min: -46.4  Med: -3.2 Max: 69.5
Current: 0.57
-46.4
69.5
Current Ratio 6.78
SPRT's Current Ratio is ranked higher than
91% of the 1736 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 2.01 vs. SPRT: 6.78 )
Ranked among companies with meaningful Current Ratio only.
SPRT' s Current Ratio Range Over the Past 10 Years
Min: 0.92  Med: 6.78 Max: 19.51
Current: 6.78
0.92
19.51
Quick Ratio 6.78
SPRT's Quick Ratio is ranked higher than
91% of the 1736 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 1.85 vs. SPRT: 6.78 )
Ranked among companies with meaningful Quick Ratio only.
SPRT' s Quick Ratio Range Over the Past 10 Years
Min: 0.92  Med: 6.78 Max: 19.51
Current: 6.78
0.92
19.51
Days Sales Outstanding 52.92
SPRT's Days Sales Outstanding is ranked higher than
67% of the 1452 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 67.71 vs. SPRT: 52.92 )
Ranked among companies with meaningful Days Sales Outstanding only.
SPRT' s Days Sales Outstanding Range Over the Past 10 Years
Min: 42.41  Med: 65.44 Max: 122.76
Current: 52.92
42.41
122.76
Days Payable 8.74
SPRT's Days Payable is ranked lower than
89% of the 1288 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 43.61 vs. SPRT: 8.74 )
Ranked among companies with meaningful Days Payable only.
SPRT' s Days Payable Range Over the Past 10 Years
Min: 1.57  Med: 7.19 Max: 31.52
Current: 8.74
1.57
31.52

Buy Back

vs
industry
vs
history
Yield on cost (5-Year) 0.20
SPRT's Yield on cost (5-Year) is ranked lower than
96% of the 1450 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 2.12 vs. SPRT: 0.20 )
Ranked among companies with meaningful Yield on cost (5-Year) only.
SPRT' s Yield on cost (5-Year) Range Over the Past 10 Years
Min: 0  Med: 0 Max: 0
Current: 0.2
3-Year Average Share Buyback Ratio -3.30
SPRT's 3-Year Average Share Buyback Ratio is ranked lower than
56% of the 1153 Companies
in the Global Software - Infrastructure industry.

( Industry Median: -2.50 vs. SPRT: -3.30 )
Ranked among companies with meaningful 3-Year Average Share Buyback Ratio only.
SPRT' s 3-Year Average Share Buyback Ratio Range Over the Past 10 Years
Min: -71.8  Med: -2.9 Max: -1.4
Current: -3.3
-71.8
-1.4

Valuation & Return

vs
industry
vs
history
Price/Net Cash 1.00
SPRT's Price/Net Cash is ranked higher than
98% of the 551 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 10.64 vs. SPRT: 1.00 )
Ranked among companies with meaningful Price/Net Cash only.
SPRT' s Price/Net Cash Range Over the Past 10 Years
Min: 0.92  Med: 2.79 Max: 51
Current: 1
0.92
51
Price/Net Current Asset Value 0.81
SPRT's Price/Net Current Asset Value is ranked higher than
97% of the 1069 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 6.48 vs. SPRT: 0.81 )
Ranked among companies with meaningful Price/Net Current Asset Value only.
SPRT' s Price/Net Current Asset Value Range Over the Past 10 Years
Min: 0.74  Med: 2.35 Max: 23.38
Current: 0.81
0.74
23.38
Price/Tangible Book 0.77
SPRT's Price/Tangible Book is ranked higher than
92% of the 1424 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 4.36 vs. SPRT: 0.77 )
Ranked among companies with meaningful Price/Tangible Book only.
SPRT' s Price/Tangible Book Range Over the Past 10 Years
Min: 0.71  Med: 2.29 Max: 21.94
Current: 0.77
0.71
21.94
Price/Projected FCF 0.89
SPRT's Price/Projected FCF is ranked higher than
85% of the 783 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 1.90 vs. SPRT: 0.89 )
Ranked among companies with meaningful Price/Projected FCF only.
SPRT' s Price/Projected FCF Range Over the Past 10 Years
Min: 0.86  Med: 2.36 Max: 141
Current: 0.89
0.86
141
Price/Median PS Value 0.23
SPRT's Price/Median PS Value is ranked higher than
97% of the 1562 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 1.11 vs. SPRT: 0.23 )
Ranked among companies with meaningful Price/Median PS Value only.
SPRT' s Price/Median PS Value Range Over the Past 10 Years
Min: 0.21  Med: 1.12 Max: 10.98
Current: 0.23
0.21
10.98
Earnings Yield (Greenblatt) (%) 189.32
SPRT's Earnings Yield (Greenblatt) (%) is ranked higher than
99% of the 1840 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 2.40 vs. SPRT: 189.32 )
Ranked among companies with meaningful Earnings Yield (Greenblatt) (%) only.
SPRT' s Earnings Yield (Greenblatt) (%) Range Over the Past 10 Years
Min: 0.4  Med: 9.4 Max: 22935.4
Current: 189.32
0.4
22935.4

More Statistics

Revenue (TTM) (Mil) $65.10
EPS (TTM) $ -0.36
Beta0.76
Short Percentage of Float0.30%
52-Week Range $0.70 - 1.29
Shares Outstanding (Mil)55.28
» More Articles for SPRT

Headlines

Articles On GuruFocus.com
Officers of Support.com Acquire Shares of Company Stock Aug 07 2015 
Why I Would Not Buy Support.com (SPRT) Stock Mar 27 2014 
Chuck Royce Increases Stake in 3 Companies Jan 06 2014 
Weekly CEO Sells Highlight: News Corporation, Support.com Inc., TW Telecom Inc., Masco Corporation Feb 25 2013 
Weekly CFO Sells Highlight: CMCSA, MM, PIR, VAR, SPRT Nov 03 2012 
Support.com Inc. Reports Operating Results (10-K) Mar 11 2011 
Support.com Inc. Reports Operating Results (10-Q) May 08 2009 

More From Other Websites
ETF’s with exposure to Support.com, Inc. : August 31, 2016 Aug 31 2016
TMC names Support.com a 2016 Communications Solutions Products of the Year Award Winner Aug 23 2016
Support.com Announces Listing Transfer to NASDAQ Capital Market Aug 17 2016
Support.com Announces Listing Transfer to NASDAQ Capital Market Aug 17 2016
Edited Transcript of SPRT earnings conference call or presentation 27-Jul-16 8:30pm GMT Aug 15 2016
SUPPORT.COM, INC. Financials Aug 13 2016
Support.com Announces Integration with Zendesk to Enhance Customer Support Experiences Aug 09 2016
SUPPORT.COM, INC. Files SEC form 10-Q, Quarterly Report Aug 04 2016
SUPPORT.COM, INC. Files SEC form 8-K, Notice of Delisting or Failure to Satisfy a Continued Listing... Aug 03 2016
Support.com, Inc. :SPRT-US: Earnings Analysis: Q2, 2016 By the Numbers : August 3, 2016 Aug 03 2016
SUPPORT.COM, INC. Files SEC form 8-K, Entry into a Material Definitive Agreement, Financial... Jul 29 2016
Support.com Reports Second Quarter 2016 Financial Results Jul 27 2016
Support.com reports 2Q loss Jul 27 2016
Support.com reports 2Q loss Jul 27 2016
SUPPORT.COM, INC. Files SEC form 8-K, Results of Operations and Financial Condition, Financial... Jul 27 2016
Support.com Reports Second Quarter 2016 Financial Results Jul 27 2016
Support.com® Cloud Agent Support Adopted by Upclick to Maximize Quality of Customer Experience and... Jul 14 2016
Support.com Sets Date to Announce Second Quarter 2016 Results Jul 07 2016
Support.com Sets Date to Announce Second Quarter 2016 Results Jul 07 2016
SUPPORT.COM, INC. Files SEC form 8-K, Submission of Matters to a Vote of Security Holders, Other... Jun 28 2016

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