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GuruFocus Financial Strength Rank measures how strong a company’s financial situation is. It is based on these factors

1. The debt burden that the company has as measured by its Interest coverage (current year).
2. Debt to revenue ratio. The lower, the better
3. Altman Z-score.

A company ranks high with financial strength is likely to withstand any business slowdowns and recessions.

Financial Strength : 8/10

vs
industry
vs
history
Cash to Debt No Debt
SPRT's Cash to Debt is ranked higher than
87% of the 2685 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 11.16 vs. SPRT: No Debt )
SPRT' s 10-Year Cash to Debt Range
Min: 1.33   Max: No Debt
Current: No Debt

Equity to Asset 0.87
SPRT's Equity to Asset is ranked higher than
94% of the 2449 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 0.60 vs. SPRT: 0.87 )
SPRT' s 10-Year Equity to Asset Range
Min: -0.13   Max: 0.95
Current: 0.87

-0.13
0.95
Interest Coverage No Debt
SPRT's Interest Coverage is ranked higher than
81% of the 1667 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 10000.00 vs. SPRT: No Debt )
SPRT' s 10-Year Interest Coverage Range
Min: 89.74   Max: 9999.99
Current: No Debt

89.74
9999.99
F-Score: 2
Z-Score: 2.87
M-Score: -1.92
GuruFocus Profitability Rank ranks how profitable a company is and how likely the company’s business will stay that way. It is based on these factors:

1. Operating Margin
2. Trend of the Operating Margin (5-year average). The company with an uptrend profit margin has a higher rank.
••3. Consistency of the profitability
4. Piotroski F-Score
5. Predictability Rank•

The maximum rank is 10. A rank of 7 or higher means a higher profitability and may stay that way. A rank of 3 or lower indicates that the company has had trouble to make a profit.

Profitability Rank is not directly related to the Financial Strength Rank. But if a company is consistently profitable, its financial strength will be stronger.

Profitability & Growth : 4/10

vs
industry
vs
history
Operating margin (%) -5.90
SPRT's Operating margin (%) is ranked higher than
52% of the 2653 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 5.77 vs. SPRT: -5.90 )
SPRT' s 10-Year Operating margin (%) Range
Min: -502.63   Max: 17.67
Current: -5.9

-502.63
17.67
Net-margin (%) -6.21
SPRT's Net-margin (%) is ranked higher than
53% of the 2653 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 3.83 vs. SPRT: -6.21 )
SPRT' s 10-Year Net-margin (%) Range
Min: -420.87   Max: 17.68
Current: -6.21

-420.87
17.68
ROE (%) -5.67
SPRT's ROE (%) is ranked higher than
53% of the 2588 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 6.98 vs. SPRT: -5.67 )
SPRT' s 10-Year ROE (%) Range
Min: -133.74   Max: 13.74
Current: -5.67

-133.74
13.74
ROA (%) -5.01
SPRT's ROA (%) is ranked higher than
53% of the 2698 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 3.58 vs. SPRT: -5.01 )
SPRT' s 10-Year ROA (%) Range
Min: -83.54   Max: 10.64
Current: -5.01

-83.54
10.64
ROC (Joel Greenblatt) (%) -99.98
SPRT's ROC (Joel Greenblatt) (%) is ranked lower than
52% of the 2668 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 32.98 vs. SPRT: -99.98 )
SPRT' s 10-Year ROC (Joel Greenblatt) (%) Range
Min: -3421.22   Max: 977.06
Current: -99.98

-3421.22
977.06
Revenue Growth (3Y)(%) 11.50
SPRT's Revenue Growth (3Y)(%) is ranked higher than
81% of the 2115 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 5.40 vs. SPRT: 11.50 )
SPRT' s 10-Year Revenue Growth (3Y)(%) Range
Min: -52.4   Max: 94.9
Current: 11.5

-52.4
94.9
EBITDA Growth (3Y)(%) -56.30
SPRT's EBITDA Growth (3Y)(%) is ranked lower than
55% of the 1744 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 6.20 vs. SPRT: -56.30 )
SPRT' s 10-Year EBITDA Growth (3Y)(%) Range
Min: 0   Max: 27.5
Current: -56.3

0
27.5
EPS Growth (3Y)(%) -43.60
SPRT's EPS Growth (3Y)(%) is ranked lower than
52% of the 1582 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 6.70 vs. SPRT: -43.60 )
SPRT' s 10-Year EPS Growth (3Y)(%) Range
Min: -63.2   Max: 35.2
Current: -43.6

-63.2
35.2
» SPRT's 10-Y Financials

Financials


Revenue & Net Income
Cash & Debt
Oprt. Cash Flow & Free Cash Flow

» Details

Guru Trades

Q2 2014

SPRT Guru Trades in Q2 2014

George Soros 40,400 sh (New)
Chuck Royce 2,412,459 sh (+2.96%)
Jim Simons 452,426 sh (-9.85%)
» More
Q3 2014

SPRT Guru Trades in Q3 2014

Paul Tudor Jones 13,793 sh (New)
Chuck Royce 3,351,059 sh (+38.91%)
George Soros Sold Out
Jim Simons 291,700 sh (-35.53%)
» More
Q4 2014

SPRT Guru Trades in Q4 2014

Jim Simons 422,101 sh (+44.70%)
Chuck Royce 4,109,759 sh (+22.64%)
Chuck Royce 4,109,759 sh (+22.64%)
Paul Tudor Jones 13,793 sh (unchged)
» More
Q1 2015

SPRT Guru Trades in Q1 2015

Jim Simons 586,400 sh (+38.92%)
Paul Tudor Jones 13,793 sh (unchged)
Chuck Royce 3,836,959 sh (-6.64%)
» More
» Details

Insider Trades

Latest Guru Trades with SPRT

(List those with share number changes of more than 20%, or impact to portfolio more than 0.1%)

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Ratios

vs
industry
vs
history
Forward P/E 28.17
SPRT's Forward P/E is ranked higher than
77% of the 2993 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 0.00 vs. SPRT: 28.17 )
N/A
P/B 0.80
SPRT's P/B is ranked higher than
93% of the 2993 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 3.58 vs. SPRT: 0.80 )
SPRT' s 10-Year P/B Range
Min: 0.71   Max: 3.99
Current: 0.8

0.71
3.99
P/S 0.92
SPRT's P/S is ranked higher than
80% of the 2993 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 2.78 vs. SPRT: 0.92 )
SPRT' s 10-Year P/S Range
Min: 0.89   Max: 17.73
Current: 0.92

0.89
17.73
EV-to-EBIT -2.23
SPRT's EV-to-EBIT is ranked lower than
66% of the 2993 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 45.49 vs. SPRT: -2.23 )
SPRT' s 10-Year EV-to-EBIT Range
Min: -29.6   Max: 274.2
Current: -2.23

-29.6
274.2
Current Ratio 7.78
SPRT's Current Ratio is ranked higher than
95% of the 2498 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 1.95 vs. SPRT: 7.78 )
SPRT' s 10-Year Current Ratio Range
Min: 0.92   Max: 19.51
Current: 7.78

0.92
19.51
Quick Ratio 7.78
SPRT's Quick Ratio is ranked higher than
95% of the 2498 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 1.83 vs. SPRT: 7.78 )
SPRT' s 10-Year Quick Ratio Range
Min: 0.92   Max: 19.51
Current: 7.78

0.92
19.51
Days Sales Outstanding 64.11
SPRT's Days Sales Outstanding is ranked higher than
79% of the 2993 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 83.84 vs. SPRT: 64.11 )
SPRT' s 10-Year Days Sales Outstanding Range
Min: 42.41   Max: 392.17
Current: 64.11

42.41
392.17

Valuation & Return

vs
industry
vs
history
Price/Net Cash 1.40
SPRT's Price/Net Cash is ranked higher than
100% of the 2993 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 0.00 vs. SPRT: 1.40 )
SPRT' s 10-Year Price/Net Cash Range
Min: 1.14   Max: 51
Current: 1.4

1.14
51
Price/Net Current Asset Value 1.10
SPRT's Price/Net Current Asset Value is ranked higher than
99% of the 2993 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 0.00 vs. SPRT: 1.10 )
SPRT' s 10-Year Price/Net Current Asset Value Range
Min: 1.06   Max: 23.56
Current: 1.1

1.06
23.56
Price/Tangible Book 1.00
SPRT's Price/Tangible Book is ranked higher than
94% of the 2993 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 9.50 vs. SPRT: 1.00 )
SPRT' s 10-Year Price/Tangible Book Range
Min: 1.01   Max: 22.19
Current: 1

1.01
22.19
Price/DCF (Projected) 21.30
SPRT's Price/DCF (Projected) is ranked higher than
64% of the 2993 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 0.00 vs. SPRT: 21.30 )
SPRT' s 10-Year Price/DCF (Projected) Range
Min: 1.51   Max: 22.29
Current: 21.3

1.51
22.29
Price/Median PS Value 0.30
SPRT's Price/Median PS Value is ranked higher than
99% of the 2993 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 1.40 vs. SPRT: 0.30 )
SPRT' s 10-Year Price/Median PS Value Range
Min: 0.26   Max: 9.72
Current: 0.3

0.26
9.72
Earnings Yield (Greenblatt) -43.60
SPRT's Earnings Yield (Greenblatt) is ranked lower than
67% of the 2626 Companies
in the Global Software - Infrastructure industry.

( Industry Median: 3.30 vs. SPRT: -43.60 )
SPRT' s 10-Year Earnings Yield (Greenblatt) Range
Min: -46   Max: 19.8
Current: -43.6

-46
19.8

Business Description

Industry: Application Software » Software - Infrastructure
Compare:MSFT, ORCL, VMW, CTXS, CA » details
Traded in other countries:SQT.Germany,
Support.com Inc was incorporated in the state of Delaware on December 3, 1997. The Company is a provider of cloud-based services and software that enable technology support for a connected world. Its cloud-based Nexus Service Platform "Nexus Platform" enables companies to resolve connected technology issues quickly, boost their support productivity, and dramatically improve their customer experience. It offers turnkey solutions including technology and labor and it also provides the Nexus Platform separately on a software-as-a-service "SaaS" basis. The Company is the choice of communications providers, top retailers, and other important brands in software and connected technology. Its service programs are designed for both the consumer and small business markets, and include computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, security and support, and home security and automation system onboarding and support. Its technology delivers its services to customers online via remote control and by telephone, leveraging the Nexus Platform. The Nexus Platform enables companies to successfully deliver the full support lifecycle, including customer onboarding and enablement, as well as traditional technology issue resolution. The Nexus Platform includes a unified workspace for support agents that combines remote support, guided and automated workflow, chat, telephony, ticketing and order taking; real-time monitoring for supervisors; a desktop client and subscriber portal; a revenue module; and business analytics and reporting. The Company markets its technology services through partners, who resell the services to their customers or include them in their service offerings. It markets its end-user software products directly, principally online, and through partners. It sales and marketing efforts are focused in North America. The Nexus Platform is marketed separately from its technology service offerings through a variety of demand generation programs. Its programs are based on core services such as; Device Set-up and Enablement, Device Repair, Network Services, Home Security and Automation System Onboarding and Enablement, Small Business Services, Onsite Services, and Online Data Backup with Cloud Data Access. Its end-user software products are; Malware Protection and Removal, PC Maintenance and Optimization, PC Registry Cleaning and Repair, and Smartphone / Tablet Maintenance and Optimization. It sells its services through partners, which includes communication providers, retailers, technology companies and others. The Company faces competition with privately-held companies focused on premium technology services, providers of electronics warranties, contact centers focused on technical support and other companies who offer technical support through partners.
» More Articles for SPRT

Headlines

Articles On GuruFocus.com
Why I Would Not Buy Support.com (SPRT) Stock Mar 27 2014 
Chuck Royce Increases Stake in 3 Companies Jan 06 2014 
Weekly CEO Sells Highlight: News Corporation, Support.com Inc., TW Telecom Inc., Masco Corporation Feb 25 2013 
Weekly CFO Sells Highlight: CMCSA, MM, PIR, VAR, SPRT Nov 03 2012 
Support.com Inc. Reports Operating Results (10-K) Mar 11 2011 
Support.com Inc. Reports Operating Results (10-Q) May 08 2009 
SupportSoft Chooses Rackspace Hosting for IT Services Dec 15 2008 

More From Other Websites
Support.com Announces Nexus(R) Connect SDK to Embed Tech Support in Internet of Things (IoT)... May 19 2015
10-Q for Support.com, Inc. May 07 2015
SUPPORT.COM, INC. Files SEC form 10-Q, Quarterly Report May 05 2015
Support.com downgraded by Northland Capital Apr 30 2015
Support.com reports 1Q loss Apr 29 2015
Support.com reports 1Q loss Apr 29 2015
SUPPORT.COM, INC. Files SEC form 8-K, Results of Operations and Financial Condition, Financial... Apr 29 2015
Support.com Reports First Quarter 2015 Financial Results Apr 29 2015
Q1 2015 Support.com Inc Earnings Release - After Market Close Apr 29 2015
Support.com Joins the ThingWorx Ready(TM) Partner Program to Offer an Integrated Support Solution... Apr 29 2015
Support.com Launches Nexus(R) SupportCam(TM) Remote Video Support Service Apr 28 2015
Support.com Announces Partnerships With BeQuick and RevenueWire Apr 22 2015
SUPPORT.COM, INC. Files SEC form 8-K/A, Entry into a Material Definitive Agreement, Financial... Apr 15 2015
Support.com Sets Date to Announce First Quarter 2015 Results Apr 09 2015
Support.com Sets Date to Announce First Quarter 2015 Results Apr 09 2015
SUPPORT.COM, INC. Files SEC form 8-K, Entry into a Material Definitive Agreement, Financial... Apr 09 2015
SUPPORT.COM, INC. Financials Mar 13 2015
Support.com to Present at the 2015 Northland Capital Markets Growth Conference Mar 12 2015
Support.com to Present at the 2015 Northland Capital Markets Growth Conference Mar 12 2015
10-K for Support.com, Inc. Mar 08 2015

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