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GuruFocus Financial Strength Rank measures how strong a company’s financial situation is. It is based on these factors

1. The debt burden that the company has as measured by its Interest coverage (current year).
2. Debt to revenue ratio. The lower, the better
3. Altman Z-score.

A company ranks high with financial strength is likely to withstand any business slowdowns and recessions.

Financial Strength : 8/10

vs
industry
vs
history
Cash to Debt 2.98
SYKE's Cash to Debt is ranked higher than
65% of the 2122 Companies
in the Global Information Technology Services industry.

( Industry Median: 4.47 vs. SYKE: 2.98 )
SYKE' s 10-Year Cash to Debt Range
Min: 0.13   Max: No Debt
Current: 2.98

Equity to Asset 0.70
SYKE's Equity to Asset is ranked higher than
78% of the 2058 Companies
in the Global Information Technology Services industry.

( Industry Median: 0.60 vs. SYKE: 0.70 )
SYKE' s 10-Year Equity to Asset Range
Min: 0.25   Max: 0.75
Current: 0.7

0.25
0.75
Interest Coverage 39.56
SYKE's Interest Coverage is ranked higher than
56% of the 1336 Companies
in the Global Information Technology Services industry.

( Industry Median: 1106.00 vs. SYKE: 39.56 )
SYKE' s 10-Year Interest Coverage Range
Min: 0.33   Max: 9999.99
Current: 39.56

0.33
9999.99
F-Score: 9
Z-Score: 5.00
M-Score: -2.59
WACC vs ROIC
9.62%
11.52%
WACC
ROIC
GuruFocus Profitability Rank ranks how profitable a company is and how likely the company’s business will stay that way. It is based on these factors:

1. Operating Margin
2. Trend of the Operating Margin (5-year average). The company with an uptrend profit margin has a higher rank.
••3. Consistency of the profitability
4. Piotroski F-Score
5. Predictability Rank•

The maximum rank is 10. A rank of 7 or higher means a higher profitability and may stay that way. A rank of 3 or lower indicates that the company has had trouble to make a profit.

Profitability Rank is not directly related to the Financial Strength Rank. But if a company is consistently profitable, its financial strength will be stronger.

Profitability & Growth : 7/10

vs
industry
vs
history
Operating margin (%) 5.99
SYKE's Operating margin (%) is ranked higher than
72% of the 2107 Companies
in the Global Information Technology Services industry.

( Industry Median: 5.51 vs. SYKE: 5.99 )
SYKE' s 10-Year Operating margin (%) Range
Min: -2.7   Max: 10.24
Current: 5.99

-2.7
10.24
Net-margin (%) 4.35
SYKE's Net-margin (%) is ranked higher than
73% of the 2107 Companies
in the Global Information Technology Services industry.

( Industry Median: 3.65 vs. SYKE: 4.35 )
SYKE' s 10-Year Net-margin (%) Range
Min: -4.12   Max: 7.56
Current: 4.35

-4.12
7.56
ROE (%) 8.94
SYKE's ROE (%) is ranked higher than
76% of the 2039 Companies
in the Global Information Technology Services industry.

( Industry Median: 6.71 vs. SYKE: 8.94 )
SYKE' s 10-Year ROE (%) Range
Min: -9.97   Max: 23.33
Current: 8.94

-9.97
23.33
ROA (%) 6.13
SYKE's ROA (%) is ranked higher than
80% of the 2130 Companies
in the Global Information Technology Services industry.

( Industry Median: 3.51 vs. SYKE: 6.13 )
SYKE' s 10-Year ROA (%) Range
Min: -6.16   Max: 11.74
Current: 6.13

-6.16
11.74
ROC (Joel Greenblatt) (%) 30.71
SYKE's ROC (Joel Greenblatt) (%) is ranked higher than
72% of the 2106 Companies
in the Global Information Technology Services industry.

( Industry Median: 33.24 vs. SYKE: 30.71 )
SYKE' s 10-Year ROC (Joel Greenblatt) (%) Range
Min: -7.69   Max: 55.03
Current: 30.71

-7.69
55.03
Revenue Growth (3Y)(%) 6.50
SYKE's Revenue Growth (3Y)(%) is ranked higher than
74% of the 1683 Companies
in the Global Information Technology Services industry.

( Industry Median: 5.40 vs. SYKE: 6.50 )
SYKE' s 10-Year Revenue Growth (3Y)(%) Range
Min: -6.4   Max: 26.8
Current: 6.5

-6.4
26.8
EBITDA Growth (3Y)(%) 8.10
SYKE's EBITDA Growth (3Y)(%) is ranked higher than
74% of the 1393 Companies
in the Global Information Technology Services industry.

( Industry Median: 6.20 vs. SYKE: 8.10 )
SYKE' s 10-Year EBITDA Growth (3Y)(%) Range
Min: -31.9   Max: 36.9
Current: 8.1

-31.9
36.9
EPS Growth (3Y)(%) 5.50
SYKE's EPS Growth (3Y)(%) is ranked higher than
71% of the 1276 Companies
in the Global Information Technology Services industry.

( Industry Median: 6.50 vs. SYKE: 5.50 )
SYKE' s 10-Year EPS Growth (3Y)(%) Range
Min: -45   Max: 200
Current: 5.5

-45
200
» SYKE's 10-Y Financials

Financials


Revenue & Net Income
Cash & Debt
Oprt. Cash Flow & Free Cash Flow

» Details

Guru Trades

Q1 2014

SYKE Guru Trades in Q1 2014

Jim Simons 106,013 sh (New)
Paul Tudor Jones 49,800 sh (+67.97%)
Chuck Royce 1,167,202 sh (+28.56%)
David Dreman 122,972 sh (+3.09%)
Charles Brandes 520,077 sh (+2.35%)
Joel Greenblatt 19,064 sh (-37.39%)
» More
Q2 2014

SYKE Guru Trades in Q2 2014

Joel Greenblatt 236,328 sh (+1139.66%)
Jim Simons 116,959 sh (+10.33%)
Chuck Royce 1,247,927 sh (+6.92%)
Charles Brandes 534,983 sh (+2.87%)
David Dreman 120,305 sh (-2.17%)
Paul Tudor Jones 44,472 sh (-10.70%)
» More
Q3 2014

SYKE Guru Trades in Q3 2014

Jim Simons 155,800 sh (+33.21%)
Joel Greenblatt 294,206 sh (+24.49%)
Charles Brandes 562,434 sh (+5.13%)
Chuck Royce 1,276,322 sh (+2.28%)
David Dreman 121,849 sh (+1.28%)
Paul Tudor Jones 19,782 sh (-55.52%)
» More
Q4 2014

SYKE Guru Trades in Q4 2014

Paul Tudor Jones 48,760 sh (+146.49%)
Jim Simons 363,973 sh (+133.62%)
David Dreman 127,911 sh (+4.98%)
Chuck Royce 1,080,772 sh (-15.32%)
Charles Brandes 427,313 sh (-24.02%)
Joel Greenblatt 83,078 sh (-71.76%)
» More
» Details

Insider Trades

Latest Guru Trades with SYKE

(List those with share number changes of more than 20%, or impact to portfolio more than 0.1%)



No Guru Trades Found!
» Interactive Charts

Peter Lynch Chart ( What is Peter Lynch Charts )

Ratios

vs
industry
vs
history
P/E(ttm) 18.30
SYKE's P/E(ttm) is ranked higher than
87% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 60.50 vs. SYKE: 18.30 )
SYKE' s 10-Year P/E(ttm) Range
Min: 8.94   Max: 1211.33
Current: 18.3

8.94
1211.33
Forward P/E 14.66
SYKE's Forward P/E is ranked higher than
90% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 0.00 vs. SYKE: 14.66 )
N/A
PE(NRI) 18.30
SYKE's PE(NRI) is ranked higher than
88% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 63.20 vs. SYKE: 18.30 )
SYKE' s 10-Year PE(NRI) Range
Min: 8.95   Max: 181.7
Current: 18.3

8.95
181.7
P/B 1.62
SYKE's P/B is ranked higher than
83% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 3.39 vs. SYKE: 1.62 )
SYKE' s 10-Year P/B Range
Min: 0.93   Max: 3.16
Current: 1.62

0.93
3.16
P/S 0.79
SYKE's P/S is ranked higher than
84% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.68 vs. SYKE: 0.79 )
SYKE' s 10-Year P/S Range
Min: 0.39   Max: 1.59
Current: 0.79

0.39
1.59
PFCF 21.43
SYKE's PFCF is ranked higher than
83% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 99.61 vs. SYKE: 21.43 )
SYKE' s 10-Year PFCF Range
Min: 9.33   Max: 700
Current: 21.43

9.33
700
POCF 11.15
SYKE's POCF is ranked higher than
87% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 29.38 vs. SYKE: 11.15 )
SYKE' s 10-Year POCF Range
Min: 6.05   Max: 22.43
Current: 11.15

6.05
22.43
EV-to-EBIT 11.54
SYKE's EV-to-EBIT is ranked higher than
87% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 35.54 vs. SYKE: 11.54 )
SYKE' s 10-Year EV-to-EBIT Range
Min: 5   Max: 51.5
Current: 11.54

5
51.5
PEG 2.95
SYKE's PEG is ranked higher than
90% of the 2301 Companies
in the Global Information Technology Services industry.

( Industry Median: 0.00 vs. SYKE: 2.95 )
SYKE' s 10-Year PEG Range
Min: 0.39   Max: 34.86
Current: 2.95

0.39
34.86
Shiller P/E 30.42
SYKE's Shiller P/E is ranked higher than
86% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 0.00 vs. SYKE: 30.42 )
SYKE' s 10-Year Shiller P/E Range
Min: 12.92   Max: 165.17
Current: 30.42

12.92
165.17
Current Ratio 3.28
SYKE's Current Ratio is ranked higher than
84% of the 2088 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.87 vs. SYKE: 3.28 )
SYKE' s 10-Year Current Ratio Range
Min: 1.03   Max: 3.34
Current: 3.28

1.03
3.34
Quick Ratio 3.28
SYKE's Quick Ratio is ranked higher than
85% of the 2088 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.77 vs. SYKE: 3.28 )
SYKE' s 10-Year Quick Ratio Range
Min: 1.03   Max: 3.34
Current: 3.28

1.03
3.34
Days Sales Outstanding 78.65
SYKE's Days Sales Outstanding is ranked higher than
72% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 82.25 vs. SYKE: 78.65 )
SYKE' s 10-Year Days Sales Outstanding Range
Min: 35.1   Max: 90.28
Current: 78.65

35.1
90.28

Valuation & Return

vs
industry
vs
history
Price/Net Current Asset Value 4.03
SYKE's Price/Net Current Asset Value is ranked higher than
93% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 0.00 vs. SYKE: 4.03 )
SYKE' s 10-Year Price/Net Current Asset Value Range
Min: 2.41   Max: 16.12
Current: 4.03

2.41
16.12
Price/Tangible Book 2.64
SYKE's Price/Tangible Book is ranked higher than
81% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 8.75 vs. SYKE: 2.64 )
SYKE' s 10-Year Price/Tangible Book Range
Min: 0.75   Max: 15.9
Current: 2.64

0.75
15.9
Price/DCF (Projected) 0.97
SYKE's Price/DCF (Projected) is ranked higher than
91% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 8.50 vs. SYKE: 0.97 )
SYKE' s 10-Year Price/DCF (Projected) Range
Min: 0.68   Max: 2.43
Current: 0.97

0.68
2.43
Price/Median PS Value 1.03
SYKE's Price/Median PS Value is ranked higher than
79% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.30 vs. SYKE: 1.03 )
SYKE' s 10-Year Price/Median PS Value Range
Min: 0.38   Max: 5.31
Current: 1.03

0.38
5.31
Price/Peter Lynch Fair Value 2.24
SYKE's Price/Peter Lynch Fair Value is ranked higher than
90% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 0.00 vs. SYKE: 2.24 )
SYKE' s 10-Year Price/Peter Lynch Fair Value Range
Min: 0.16   Max: 7.06
Current: 2.24

0.16
7.06
Price/Graham Number 1.47
SYKE's Price/Graham Number is ranked higher than
89% of the 2302 Companies
in the Global Information Technology Services industry.

( Industry Median: 57.00 vs. SYKE: 1.47 )
SYKE' s 10-Year Price/Graham Number Range
Min: 0.4   Max: 18.48
Current: 1.47

0.4
18.48
Earnings Yield (Greenblatt) 8.70
SYKE's Earnings Yield (Greenblatt) is ranked higher than
86% of the 2105 Companies
in the Global Information Technology Services industry.

( Industry Median: 3.40 vs. SYKE: 8.70 )
SYKE' s 10-Year Earnings Yield (Greenblatt) Range
Min: 1.9   Max: 20.1
Current: 8.7

1.9
20.1
Forward Rate of Return (Yacktman) 12.07
SYKE's Forward Rate of Return (Yacktman) is ranked higher than
74% of the 1116 Companies
in the Global Information Technology Services industry.

( Industry Median: 12.97 vs. SYKE: 12.07 )
SYKE' s 10-Year Forward Rate of Return (Yacktman) Range
Min: -32.5   Max: 40.3
Current: 12.07

-32.5
40.3

Business Description

Industry: Application Software » Information Technology Services
Compare:ACN, INFY, CTSH, IT, CIOXY » details
Traded in other countries:SZY.Germany,
Sykes Enterprises, Inc. was founded in 1977 in North Carolina. The Company is engaged in providing outsourced customer contact management solutions and services in the business process outsourcing arena. The Company provides sophisticated customer contact management solutions to its clients, medium sized businesses, and public institutions around the world, mainly in the communications, technology/consumer, financial services, healthcare, and transportation and leisure industries. It serves its clients through two geographic operating regions; the Americas "United States, Canada, Latin America and Asia Pacific" and EMEA "Europe, Middle East and Africa". Its Americas and EMEA groups mainly provide customer contact management services "with an emphasis on inbound technical support and customer service", which includes customer assistance, healthcare and roadside assistance, technical support and product sales to its client's customers. These services are delivered through multiple communications channels including phone, e-mail, Web and chat. The Company also provides enterprise support services in the United States that include services for its client's internal support operations, from technical staffing services to outsourced corporate help desk services. In Europe, it also provides fulfillment services, including multilingual sales order processing via the Internet and phone, inventory control, product delivery and product returns handling. It has developed its reach customer contact management centers throughout the United States, Canada, Europe, Latin America, Asia and Africa. It specializes in providing inbound outsourced customer contact management solutions in the BPO arena. The Company's registered trademarks and service marks include SYKES, REAL PEOPLE. REAL SOLUTIONS, SCIENCE OF SERVICE, CLEARCALL, etc. The Company competes with TeleTech, Sitel, Convergys, West Corporation, Stream, Aegis BPO, Sutherland, 24/7 Customer, VCustomer, StarTek, Atento, Teleperformance, and NCO Group as well as the customer care arm of such companies as Accenture, Wipro, Infosys and IBM.
» More Articles for SYKE

Headlines

Articles On GuruFocus.com
14 Mar 23 2012 
Sykes Enterprises Inc. Reports Operating Results (10-Q) Nov 02 2010 
Weekly CFO Buys Highlight: Riverview Bancorp, BioScrip, Cascade Financial, Bank Mutual, Sykes Enterp Aug 08 2010 
Sykes Enterprises Inc. (SYKE) CFO W Michael Kipphut buys 10,000 Shares Aug 06 2010 
Sykes Enterprises Inc. Reports Operating Results (10-Q) Aug 04 2010 
Sykes Enterprises Inc. Reports Operating Results (10-Q) May 04 2010 
Sykes Enterprises Inc. (SYKE) CEO & President Charles E Sykes sells 47,352 Shares Mar 26 2010 
Sykes Enterprises Inc. (SYKE) CEO & President Charles E Sykes sells 12,176 Shares Dec 03 2009 
Sykes Enterprises Inc. (SYKE) SVP & CFO W Michael Kipphut sells 40,647 Shares Nov 10 2009 
Sykes Enterprises Inc. Reports Operating Results (10-Q) Nov 03 2009 

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Fourth Quarter 2014 Earnings Conference Call Feb 15 2015
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