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Also traded in: Germany

GuruFocus Financial Strength Rank measures how strong a company’s financial situation is. It is based on these factors

1. The debt burden that the company has as measured by its Interest coverage (current year).
2. Debt to revenue ratio. The lower, the better
3. Altman Z-score.

A company ranks high with financial strength is likely to withstand any business slowdowns and recessions.

Financial Strength : 7/10

vs
industry
vs
history
Cash-to-Debt 1.04
SYKE's Cash-to-Debt is ranked lower than
71% of the 1930 Companies
in the Global Information Technology Services industry.

( Industry Median: 8.51 vs. SYKE: 1.04 )
Ranked among companies with meaningful Cash-to-Debt only.
SYKE' s Cash-to-Debt Range Over the Past 10 Years
Min: 0.26  Med: 1095.21 Max: 57521
Current: 1.04
0.26
57521
Equity-to-Asset 0.58
SYKE's Equity-to-Asset is ranked lower than
54% of the 1831 Companies
in the Global Information Technology Services industry.

( Industry Median: 0.61 vs. SYKE: 0.58 )
Ranked among companies with meaningful Equity-to-Asset only.
SYKE' s Equity-to-Asset Range Over the Past 10 Years
Min: 0.42  Med: 0.67 Max: 0.82
Current: 0.58
0.42
0.82
Interest Coverage 18.83
SYKE's Interest Coverage is ranked lower than
72% of the 1543 Companies
in the Global Information Technology Services industry.

( Industry Median: 180.58 vs. SYKE: 18.83 )
Ranked among companies with meaningful Interest Coverage only.
SYKE' s Interest Coverage Range Over the Past 10 Years
Min: 7.65  Med: 48.73 Max: 151.75
Current: 18.83
7.65
151.75
Piotroski F-Score: 5
Altman Z-Score: 3.75
Beneish M-Score: -2.70
WACC vs ROIC
6.92%
11.16%
WACC
ROIC
GuruFocus Profitability Rank ranks how profitable a company is and how likely the company’s business will stay that way. It is based on these factors:

1. Operating Margin
2. Trend of the Operating Margin (5-year average). The company with an uptrend profit margin has a higher rank.
••3. Consistency of the profitability
4. Piotroski F-Score
5. Predictability Rank•

The maximum rank is 10. A rank of 7 or higher means a higher profitability and may stay that way. A rank of 3 or lower indicates that the company has had trouble to make a profit.

Profitability Rank is not directly related to the Financial Strength Rank. But if a company is consistently profitable, its financial strength will be stronger.

Profitability & Growth : 7/10

vs
industry
vs
history
Operating Margin % 6.56
SYKE's Operating Margin % is ranked higher than
56% of the 1869 Companies
in the Global Information Technology Services industry.

( Industry Median: 4.79 vs. SYKE: 6.56 )
Ranked among companies with meaningful Operating Margin % only.
SYKE' s Operating Margin % Range Over the Past 10 Years
Min: 3.39  Med: 6.6 Max: 8.97
Current: 6.56
3.39
8.97
Net Margin % 4.57
SYKE's Net Margin % is ranked higher than
56% of the 1869 Companies
in the Global Information Technology Services industry.

( Industry Median: 3.13 vs. SYKE: 4.57 )
Ranked among companies with meaningful Net Margin % only.
SYKE' s Net Margin % Range Over the Past 10 Years
Min: -0.92  Med: 4.83 Max: 7.39
Current: 4.57
-0.92
7.39
ROE % 9.24
SYKE's ROE % is ranked higher than
60% of the 1820 Companies
in the Global Information Technology Services industry.

( Industry Median: 6.06 vs. SYKE: 9.24 )
Ranked among companies with meaningful ROE % only.
SYKE' s ROE % Range Over the Past 10 Years
Min: -1.99  Med: 9.6 Max: 16.35
Current: 9.24
-1.99
16.35
ROA % 6.02
SYKE's ROA % is ranked higher than
64% of the 1936 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.84 vs. SYKE: 6.02 )
Ranked among companies with meaningful ROA % only.
SYKE' s ROA % Range Over the Past 10 Years
Min: -1.4  Med: 6.69 Max: 11.7
Current: 6.02
-1.4
11.7
ROC (Joel Greenblatt) % 33.75
SYKE's ROC (Joel Greenblatt) % is ranked higher than
57% of the 1896 Companies
in the Global Information Technology Services industry.

( Industry Median: 22.22 vs. SYKE: 33.75 )
Ranked among companies with meaningful ROC (Joel Greenblatt) % only.
SYKE' s ROC (Joel Greenblatt) % Range Over the Past 10 Years
Min: 14.46  Med: 31.82 Max: 61.47
Current: 33.75
14.46
61.47
3-Year Revenue Growth Rate 5.10
SYKE's 3-Year Revenue Growth Rate is ranked lower than
51% of the 1447 Companies
in the Global Information Technology Services industry.

( Industry Median: 5.30 vs. SYKE: 5.10 )
Ranked among companies with meaningful 3-Year Revenue Growth Rate only.
SYKE' s 3-Year Revenue Growth Rate Range Over the Past 10 Years
Min: -6.4  Med: 6.6 Max: 26.8
Current: 5.1
-6.4
26.8
3-Year EBITDA Growth Rate 15.90
SYKE's 3-Year EBITDA Growth Rate is ranked higher than
65% of the 1199 Companies
in the Global Information Technology Services industry.

( Industry Median: 8.40 vs. SYKE: 15.90 )
Ranked among companies with meaningful 3-Year EBITDA Growth Rate only.
SYKE' s 3-Year EBITDA Growth Rate Range Over the Past 10 Years
Min: -32  Med: 9.6 Max: 37.1
Current: 15.9
-32
37.1
3-Year EPS without NRI Growth Rate 20.30
SYKE's 3-Year EPS without NRI Growth Rate is ranked higher than
68% of the 1094 Companies
in the Global Information Technology Services industry.

( Industry Median: 8.20 vs. SYKE: 20.30 )
Ranked among companies with meaningful 3-Year EPS without NRI Growth Rate only.
SYKE' s 3-Year EPS without NRI Growth Rate Range Over the Past 10 Years
Min: -45  Med: 15.1 Max: 200
Current: 20.3
-45
200
GuruFocus has detected 1 Warning Sign with Sykes Enterprises Inc $SYKE.
More than 500,000 people have already joined GuruFocus to track the stocks they follow and exchange investment ideas.
» SYKE's 10-Y Financials

Financials


Revenue & Net Income
Cash & Debt
Operating Cash Flow & Free Cash Flow
Operating Cash Flow & Net Income

» Details

Guru Trades

Q1 2016

SYKE Guru Trades in Q1 2016

David Dreman 92,610 sh (New)
Jeremy Grantham 12,400 sh (New)
Jim Simons 674,400 sh (+4.67%)
Joel Greenblatt 187,396 sh (-2.59%)
Paul Tudor Jones 17,621 sh (-35.72%)
Chuck Royce 2,900 sh (-98.41%)
» More
Q2 2016

SYKE Guru Trades in Q2 2016

Jeremy Grantham 109,722 sh (+784.85%)
Joel Greenblatt 211,399 sh (+12.81%)
Chuck Royce 2,900 sh (unchged)
David Dreman Sold Out
Jim Simons 671,473 sh (-0.43%)
Paul Tudor Jones 14,726 sh (-16.43%)
» More
Q3 2016

SYKE Guru Trades in Q3 2016

Jim Simons 777,673 sh (+15.82%)
Paul Tudor Jones 15,500 sh (+5.26%)
Chuck Royce Sold Out
Jeremy Grantham 84,836 sh (-22.68%)
Joel Greenblatt 133,533 sh (-36.83%)
» More
Q4 2016

SYKE Guru Trades in Q4 2016

Paul Tudor Jones 16,724 sh (+7.90%)
Jim Simons 736,080 sh (-5.35%)
Jeremy Grantham 74,868 sh (-11.75%)
Joel Greenblatt 90,730 sh (-32.05%)
» More
» Details

Insider Trades

Latest Guru Trades with SYKE

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Business Description

Industry: Application Software » Information Technology Services    NAICS: 541512    SIC: 7373
Compare:NYSE:GLOB, NAS:SYNT, NAS:NSIT, OTCPK:DTTLY, NAS:VRTU, NAS:VNET, OTCPK:PXGYF, NAS:PRFT, NYSE:UIS, NAS:FORTY, OTCPK:CSVI, OTCPK:MDDWF, NAS:DMRC, NAS:FTEO, NAS:NCIT, NAS:COGT, OTCPK:CSYJY, OTCPK:TWOH, NAS:ACXM, NYSE:YUME » details
Traded in other countries:SZY.Germany,
Sykes Enterprises Inc provides outsourced customer contact management solutions and services in the business process outsourcing arena to companies within the communications, financial services, technology/consumer and other industries.

Sykes Enterprises Inc was founded in 1977 in North Carolina. The Company is engaged in providing outsourced customer contact management solutions and services in the business process outsourcing arena. The Company provides sophisticated customer contact management solutions to its clients, medium sized businesses, and public institutions around the world, mainly in the communications, technology/consumer, financial services, healthcare, and transportation and leisure industries. It serves its clients through two geographic operating regions; the Americas "United States, Canada, Latin America and Asia Pacific" and EMEA "Europe, Middle East and Africa". Its Americas and EMEA groups mainly provide customer contact management services "with an emphasis on inbound technical support and customer service", which includes customer assistance, healthcare and roadside assistance, technical support and product sales to its client's customers. These services are delivered through multiple communications channels including phone, e-mail, Web and chat. The Company also provides enterprise support services in the United States that include services for its client's internal support operations, from technical staffing services to outsourced corporate help desk services. In Europe, it also provides fulfillment services, including multilingual sales order processing via the Internet and phone, inventory control, product delivery and product returns handling. It has developed its reach customer contact management centers throughout the United States, Canada, Europe, Latin America, Asia and Africa. It specializes in providing inbound outsourced customer contact management solutions in the BPO arena. The Company's registered trademarks and service marks include SYKES, REAL PEOPLE. REAL SOLUTIONS, SCIENCE OF SERVICE, CLEARCALL, etc. The Company competes with TeleTech, Sitel, Convergys, West Corporation, Stream, Aegis BPO, Sutherland, 24/7 Customer, VCustomer, StarTek, Atento, Teleperformance, and NCO Group as well as the customer care arm of such companies as Accenture, Wipro, Infosys and IBM.

Ratios

vs
industry
vs
history
PE Ratio 18.72
SYKE's PE Ratio is ranked higher than
66% of the 1348 Companies
in the Global Information Technology Services industry.

( Industry Median: 26.07 vs. SYKE: 18.72 )
Ranked among companies with meaningful PE Ratio only.
SYKE' s PE Ratio Range Over the Past 10 Years
Min: 8.95  Med: 18.89 Max: 1817
Current: 18.72
8.95
1817
Forward PE Ratio 14.31
SYKE's Forward PE Ratio is ranked higher than
85% of the 369 Companies
in the Global Information Technology Services industry.

( Industry Median: 22.57 vs. SYKE: 14.31 )
Ranked among companies with meaningful Forward PE Ratio only.
N/A
PE Ratio without NRI 18.72
SYKE's PE Ratio without NRI is ranked higher than
66% of the 1257 Companies
in the Global Information Technology Services industry.

( Industry Median: 26.10 vs. SYKE: 18.72 )
Ranked among companies with meaningful PE Ratio without NRI only.
SYKE' s PE Ratio without NRI Range Over the Past 10 Years
Min: 8.95  Med: 18.04 Max: 113.56
Current: 18.72
8.95
113.56
Price-to-Owner-Earnings 16.29
SYKE's Price-to-Owner-Earnings is ranked higher than
68% of the 757 Companies
in the Global Information Technology Services industry.

( Industry Median: 24.81 vs. SYKE: 16.29 )
Ranked among companies with meaningful Price-to-Owner-Earnings only.
SYKE' s Price-to-Owner-Earnings Range Over the Past 10 Years
Min: 9.7  Med: 19.11 Max: 62.25
Current: 16.29
9.7
62.25
PB Ratio 1.68
SYKE's PB Ratio is ranked higher than
73% of the 2031 Companies
in the Global Information Technology Services industry.

( Industry Median: 3.08 vs. SYKE: 1.68 )
Ranked among companies with meaningful PB Ratio only.
SYKE' s PB Ratio Range Over the Past 10 Years
Min: 0.99  Med: 1.66 Max: 3.13
Current: 1.68
0.99
3.13
PS Ratio 0.85
SYKE's PS Ratio is ranked higher than
80% of the 2013 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.47 vs. SYKE: 0.85 )
Ranked among companies with meaningful PS Ratio only.
SYKE' s PS Ratio Range Over the Past 10 Years
Min: 0.52  Med: 0.83 Max: 1.53
Current: 0.85
0.52
1.53
Price-to-Free-Cash-Flow 21.37
SYKE's Price-to-Free-Cash-Flow is ranked higher than
61% of the 780 Companies
in the Global Information Technology Services industry.

( Industry Median: 26.64 vs. SYKE: 21.37 )
Ranked among companies with meaningful Price-to-Free-Cash-Flow only.
SYKE' s Price-to-Free-Cash-Flow Range Over the Past 10 Years
Min: 9.43  Med: 19.28 Max: 151.97
Current: 21.37
9.43
151.97
Price-to-Operating-Cash-Flow 9.32
SYKE's Price-to-Operating-Cash-Flow is ranked higher than
81% of the 972 Companies
in the Global Information Technology Services industry.

( Industry Median: 18.99 vs. SYKE: 9.32 )
Ranked among companies with meaningful Price-to-Operating-Cash-Flow only.
SYKE' s Price-to-Operating-Cash-Flow Range Over the Past 10 Years
Min: 6.43  Med: 10.26 Max: 22.12
Current: 9.32
6.43
22.12
EV-to-EBIT 12.73
SYKE's EV-to-EBIT is ranked higher than
67% of the 1323 Companies
in the Global Information Technology Services industry.

( Industry Median: 18.17 vs. SYKE: 12.73 )
Ranked among companies with meaningful EV-to-EBIT only.
SYKE' s EV-to-EBIT Range Over the Past 10 Years
Min: 4.2  Med: 11.3 Max: 23.5
Current: 12.73
4.2
23.5
EV-to-EBITDA 7.56
SYKE's EV-to-EBITDA is ranked higher than
77% of the 1447 Companies
in the Global Information Technology Services industry.

( Industry Median: 14.43 vs. SYKE: 7.56 )
Ranked among companies with meaningful EV-to-EBITDA only.
SYKE' s EV-to-EBITDA Range Over the Past 10 Years
Min: 3.1  Med: 6.4 Max: 13.5
Current: 7.56
3.1
13.5
PEG Ratio 1.67
SYKE's PEG Ratio is ranked higher than
58% of the 568 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.04 vs. SYKE: 1.67 )
Ranked among companies with meaningful PEG Ratio only.
SYKE' s PEG Ratio Range Over the Past 10 Years
Min: 0.34  Med: 1.95 Max: 47.2
Current: 1.67
0.34
47.2
Shiller PE Ratio 26.47
SYKE's Shiller PE Ratio is ranked higher than
68% of the 292 Companies
in the Global Information Technology Services industry.

( Industry Median: 38.39 vs. SYKE: 26.47 )
Ranked among companies with meaningful Shiller PE Ratio only.
SYKE' s Shiller PE Ratio Range Over the Past 10 Years
Min: 17.54  Med: 26.59 Max: 44.77
Current: 26.47
17.54
44.77
Current Ratio 3.02
SYKE's Current Ratio is ranked higher than
70% of the 1798 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.97 vs. SYKE: 3.02 )
Ranked among companies with meaningful Current Ratio only.
SYKE' s Current Ratio Range Over the Past 10 Years
Min: 1.8  Med: 2.98 Max: 7.85
Current: 3.02
1.8
7.85
Quick Ratio 3.02
SYKE's Quick Ratio is ranked higher than
72% of the 1798 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.80 vs. SYKE: 3.02 )
Ranked among companies with meaningful Quick Ratio only.
SYKE' s Quick Ratio Range Over the Past 10 Years
Min: 1.8  Med: 2.98 Max: 7.85
Current: 3.02
1.8
7.85
Days Sales Outstanding 81.31
SYKE's Days Sales Outstanding is ranked lower than
63% of the 1495 Companies
in the Global Information Technology Services industry.

( Industry Median: 67.15 vs. SYKE: 81.31 )
Ranked among companies with meaningful Days Sales Outstanding only.
SYKE' s Days Sales Outstanding Range Over the Past 10 Years
Min: 69.68  Med: 75.32 Max: 80.96
Current: 81.31
69.68
80.96
Days Payable 11.52
SYKE's Days Payable is ranked lower than
86% of the 1326 Companies
in the Global Information Technology Services industry.

( Industry Median: 42.55 vs. SYKE: 11.52 )
Ranked among companies with meaningful Days Payable only.
SYKE' s Days Payable Range Over the Past 10 Years
Min: 10.15  Med: 13.86 Max: 19.24
Current: 11.52
10.15
19.24

Buy Back

vs
industry
vs
history
3-Year Average Share Buyback Ratio 0.80
SYKE's 3-Year Average Share Buyback Ratio is ranked higher than
86% of the 1144 Companies
in the Global Information Technology Services industry.

( Industry Median: -2.50 vs. SYKE: 0.80 )
Ranked among companies with meaningful 3-Year Average Share Buyback Ratio only.
SYKE' s 3-Year Average Share Buyback Ratio Range Over the Past 10 Years
Min: -9.2  Med: -0.3 Max: 2.3
Current: 0.8
-9.2
2.3

Valuation & Return

vs
industry
vs
history
Price-to-Net-Current-Asset-Value 11.29
SYKE's Price-to-Net-Current-Asset-Value is ranked lower than
64% of the 1352 Companies
in the Global Information Technology Services industry.

( Industry Median: 7.48 vs. SYKE: 11.29 )
Ranked among companies with meaningful Price-to-Net-Current-Asset-Value only.
SYKE' s Price-to-Net-Current-Asset-Value Range Over the Past 10 Years
Min: 2.36  Med: 4.02 Max: 18.64
Current: 11.29
2.36
18.64
Price-to-Tangible-Book 4.05
SYKE's Price-to-Tangible-Book is ranked higher than
53% of the 1695 Companies
in the Global Information Technology Services industry.

( Industry Median: 4.53 vs. SYKE: 4.05 )
Ranked among companies with meaningful Price-to-Tangible-Book only.
SYKE' s Price-to-Tangible-Book Range Over the Past 10 Years
Min: 0.75  Med: 2.27 Max: 15.81
Current: 4.05
0.75
15.81
Price-to-Intrinsic-Value-Projected-FCF 1.02
SYKE's Price-to-Intrinsic-Value-Projected-FCF is ranked higher than
82% of the 850 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.03 vs. SYKE: 1.02 )
Ranked among companies with meaningful Price-to-Intrinsic-Value-Projected-FCF only.
SYKE' s Price-to-Intrinsic-Value-Projected-FCF Range Over the Past 10 Years
Min: 0.62  Med: 1.16 Max: 186.8
Current: 1.02
0.62
186.8
Price-to-Intrinsic-Value-DCF (Earnings Based) 1.75
SYKE's Price-to-Intrinsic-Value-DCF (Earnings Based) is ranked lower than
59% of the 119 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.45 vs. SYKE: 1.75 )
Ranked among companies with meaningful Price-to-Intrinsic-Value-DCF (Earnings Based) only.
N/A
Price-to-Median-PS-Value 1.03
SYKE's Price-to-Median-PS-Value is ranked higher than
56% of the 1759 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.10 vs. SYKE: 1.03 )
Ranked among companies with meaningful Price-to-Median-PS-Value only.
SYKE' s Price-to-Median-PS-Value Range Over the Past 10 Years
Min: 0.35  Med: 1 Max: 4.14
Current: 1.03
0.35
4.14
Price-to-Peter-Lynch-Fair-Value 1.76
SYKE's Price-to-Peter-Lynch-Fair-Value is ranked higher than
50% of the 357 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.79 vs. SYKE: 1.76 )
Ranked among companies with meaningful Price-to-Peter-Lynch-Fair-Value only.
SYKE' s Price-to-Peter-Lynch-Fair-Value Range Over the Past 10 Years
Min: 0.15  Med: 1.62 Max: 14.92
Current: 1.76
0.15
14.92
Price-to-Graham-Number 1.84
SYKE's Price-to-Graham-Number is ranked higher than
60% of the 996 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.49 vs. SYKE: 1.84 )
Ranked among companies with meaningful Price-to-Graham-Number only.
SYKE' s Price-to-Graham-Number Range Over the Past 10 Years
Min: 0.41  Med: 1.42 Max: 17.84
Current: 1.84
0.41
17.84
Earnings Yield (Greenblatt) % 7.90
SYKE's Earnings Yield (Greenblatt) % is ranked higher than
80% of the 2127 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.10 vs. SYKE: 7.90 )
Ranked among companies with meaningful Earnings Yield (Greenblatt) % only.
SYKE' s Earnings Yield (Greenblatt) % Range Over the Past 10 Years
Min: 4.3  Med: 8.8 Max: 23.7
Current: 7.9
4.3
23.7
Forward Rate of Return (Yacktman) % 15.16
SYKE's Forward Rate of Return (Yacktman) % is ranked higher than
64% of the 772 Companies
in the Global Information Technology Services industry.

( Industry Median: 10.37 vs. SYKE: 15.16 )
Ranked among companies with meaningful Forward Rate of Return (Yacktman) % only.
SYKE' s Forward Rate of Return (Yacktman) % Range Over the Past 10 Years
Min: 5.1  Med: 13.85 Max: 38
Current: 15.16
5.1
38

More Statistics

Revenue (TTM) (Mil) $1,408
EPS (TTM) $ 1.52
Beta0.64
Short Percentage of Float1.36%
52-Week Range $25.77 - 31.37
Shares Outstanding (Mil)42.89

Analyst Estimate

Dec16 Dec17
Revenue (Mil $) 1,463 1,535
EPS ($) 1.66 1.99
EPS without NRI ($) 1.66 1.99
EPS Growth Rate
(Future 3Y To 5Y Estimate)
10.00%
Dividends per Share ($)
» More Articles for SYKE

Headlines

Articles On GuruFocus.com
Sykes Enterprises Inc. Reports Operating Results (10-Q) Nov 02 2010 
Weekly CFO Buys Highlight: Riverview Bancorp, BioScrip, Cascade Financial, Bank Mutual, Sykes Enterp Aug 07 2010 
Sykes Enterprises Inc. (SYKE) CFO W Michael Kipphut buys 10,000 Shares Aug 06 2010 
Sykes Enterprises Inc. Reports Operating Results (10-Q) Aug 04 2010 
Sykes Enterprises Inc. Reports Operating Results (10-Q) May 04 2010 
Sykes Enterprises Inc. (SYKE) CEO & President Charles E Sykes sells 47,352 Shares Mar 26 2010 
Sykes Enterprises Inc. (SYKE) CEO & President Charles E Sykes sells 12,176 Shares Dec 02 2009 
Sykes Enterprises Inc. (SYKE) SVP & CFO W Michael Kipphut sells 40,647 Shares Nov 09 2009 
Sykes Enterprises Inc. Reports Operating Results (10-Q) Nov 03 2009 
Sykes Enterprises Inc. (SYKE) CEO & President Charles E Sykes sells 32,800 Shares Aug 10 2009 

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Sykes Enterprises, Incorporated Issues Notice of Release of Third Quarter 2016 Financial Results Oct 31 2016
Sykes Enterprises, Incorporated Issues Notice of Release of Third Quarter 2016 Financial Results Oct 31 2016
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Sykes Enterprises, Incorporated to Webcast Third-Quarter 2016 Financial Results Oct 19 2016
Sykes Enterprises, Incorporated to Webcast Third-Quarter 2016 Financial Results Oct 19 2016

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