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Also traded in: Germany

GuruFocus Financial Strength Rank measures how strong a company’s financial situation is. It is based on these factors

1. The debt burden that the company has as measured by its Interest coverage (current year).
2. Debt to revenue ratio. The lower, the better
3. Altman Z-score.

A company ranks high with financial strength is likely to withstand any business slowdowns and recessions.

Financial Strength : 7/10

vs
industry
vs
history
Cash to Debt 1.00
SYKE's Cash to Debt is ranked lower than
73% of the 1911 Companies
in the Global Information Technology Services industry.

( Industry Median: 11.22 vs. SYKE: 1.00 )
Ranked among companies with meaningful Cash to Debt only.
SYKE' s Cash to Debt Range Over the Past 10 Years
Min: 0.26  Med: 1095.21 Max: 57521
Current: 1
0.26
57521
Equity to Asset 0.58
SYKE's Equity to Asset is ranked lower than
53% of the 1754 Companies
in the Global Information Technology Services industry.

( Industry Median: 0.60 vs. SYKE: 0.58 )
Ranked among companies with meaningful Equity to Asset only.
SYKE' s Equity to Asset Range Over the Past 10 Years
Min: 0.42  Med: 0.67 Max: 0.82
Current: 0.58
0.42
0.82
Interest Coverage 22.91
SYKE's Interest Coverage is ranked lower than
69% of the 1449 Companies
in the Global Information Technology Services industry.

( Industry Median: 164.00 vs. SYKE: 22.91 )
Ranked among companies with meaningful Interest Coverage only.
SYKE' s Interest Coverage Range Over the Past 10 Years
Min: 7.65  Med: 48.73 Max: 151.75
Current: 22.91
7.65
151.75
F-Score: 6
Z-Score: 3.72
M-Score: -2.72
WACC vs ROIC
6.72%
11.92%
WACC
ROIC
GuruFocus Profitability Rank ranks how profitable a company is and how likely the company’s business will stay that way. It is based on these factors:

1. Operating Margin
2. Trend of the Operating Margin (5-year average). The company with an uptrend profit margin has a higher rank.
••3. Consistency of the profitability
4. Piotroski F-Score
5. Predictability Rank•

The maximum rank is 10. A rank of 7 or higher means a higher profitability and may stay that way. A rank of 3 or lower indicates that the company has had trouble to make a profit.

Profitability Rank is not directly related to the Financial Strength Rank. But if a company is consistently profitable, its financial strength will be stronger.

Profitability & Growth : 7/10

vs
industry
vs
history
Operating margin (%) 6.50
SYKE's Operating margin (%) is ranked higher than
57% of the 1856 Companies
in the Global Information Technology Services industry.

( Industry Median: 4.62 vs. SYKE: 6.50 )
Ranked among companies with meaningful Operating margin (%) only.
SYKE' s Operating margin (%) Range Over the Past 10 Years
Min: 3.39  Med: 6.6 Max: 8.97
Current: 6.5
3.39
8.97
Net-margin (%) 4.71
SYKE's Net-margin (%) is ranked higher than
58% of the 1856 Companies
in the Global Information Technology Services industry.

( Industry Median: 3.13 vs. SYKE: 4.71 )
Ranked among companies with meaningful Net-margin (%) only.
SYKE' s Net-margin (%) Range Over the Past 10 Years
Min: -0.92  Med: 4.83 Max: 7.39
Current: 4.71
-0.92
7.39
ROE (%) 9.24
SYKE's ROE (%) is ranked higher than
60% of the 1798 Companies
in the Global Information Technology Services industry.

( Industry Median: 5.71 vs. SYKE: 9.24 )
Ranked among companies with meaningful ROE (%) only.
SYKE' s ROE (%) Range Over the Past 10 Years
Min: -1.99  Med: 9.6 Max: 16.35
Current: 9.24
-1.99
16.35
ROA (%) 6.28
SYKE's ROA (%) is ranked higher than
66% of the 1909 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.78 vs. SYKE: 6.28 )
Ranked among companies with meaningful ROA (%) only.
SYKE' s ROA (%) Range Over the Past 10 Years
Min: -1.4  Med: 6.69 Max: 11.7
Current: 6.28
-1.4
11.7
ROC (Joel Greenblatt) (%) 31.51
SYKE's ROC (Joel Greenblatt) (%) is ranked higher than
56% of the 1874 Companies
in the Global Information Technology Services industry.

( Industry Median: 21.19 vs. SYKE: 31.51 )
Ranked among companies with meaningful ROC (Joel Greenblatt) (%) only.
SYKE' s ROC (Joel Greenblatt) (%) Range Over the Past 10 Years
Min: 14.46  Med: 31.82 Max: 61.47
Current: 31.51
14.46
61.47
Revenue Growth (3Y)(%) 5.10
SYKE's Revenue Growth (3Y)(%) is ranked higher than
50% of the 1451 Companies
in the Global Information Technology Services industry.

( Industry Median: 5.10 vs. SYKE: 5.10 )
Ranked among companies with meaningful Revenue Growth (3Y)(%) only.
SYKE' s Revenue Growth (3Y)(%) Range Over the Past 10 Years
Min: -6.4  Med: 6.6 Max: 26.8
Current: 5.1
-6.4
26.8
EBITDA Growth (3Y)(%) 15.90
SYKE's EBITDA Growth (3Y)(%) is ranked higher than
66% of the 1181 Companies
in the Global Information Technology Services industry.

( Industry Median: 7.70 vs. SYKE: 15.90 )
Ranked among companies with meaningful EBITDA Growth (3Y)(%) only.
SYKE' s EBITDA Growth (3Y)(%) Range Over the Past 10 Years
Min: -32  Med: 9.6 Max: 37.1
Current: 15.9
-32
37.1
EPS Growth (3Y)(%) 20.30
SYKE's EPS Growth (3Y)(%) is ranked higher than
69% of the 1073 Companies
in the Global Information Technology Services industry.

( Industry Median: 6.80 vs. SYKE: 20.30 )
Ranked among companies with meaningful EPS Growth (3Y)(%) only.
SYKE' s EPS Growth (3Y)(%) Range Over the Past 10 Years
Min: -45  Med: 15.1 Max: 200
Current: 20.3
-45
200
» SYKE's 10-Y Financials

Financials (Next Earnings Date: Est. 2016-11-02)


Revenue & Net Income
Cash & Debt
Oprt. Cash Flow & Free Cash Flow
Oprt. Cash Flow & Net Income

» Details

Guru Trades

Q3 2015

SYKE Guru Trades in Q3 2015

Joel Greenblatt 318,499 sh (+185.85%)
Jim Simons 563,200 sh (+24.31%)
David Dreman 220,209 sh (+13.50%)
Barrow, Hanley, Mewhinney & Strauss 100,837 sh (unchged)
Paul Tudor Jones 20,856 sh (-5.97%)
Chuck Royce 854,732 sh (-22.92%)
Charles Brandes 21,926 sh (-93.37%)
» More
Q4 2015

SYKE Guru Trades in Q4 2015

Paul Tudor Jones 27,413 sh (+31.44%)
Jim Simons 644,300 sh (+14.40%)
Barrow, Hanley, Mewhinney & Strauss Sold Out
David Dreman Sold Out
Charles Brandes Sold Out
Joel Greenblatt 192,370 sh (-39.60%)
Chuck Royce 182,552 sh (-78.64%)
» More
Q1 2016

SYKE Guru Trades in Q1 2016

Jeremy Grantham 12,400 sh (New)
David Dreman 92,610 sh (New)
Jim Simons 674,400 sh (+4.67%)
Joel Greenblatt 187,396 sh (-2.59%)
Paul Tudor Jones 17,621 sh (-35.72%)
Chuck Royce 2,900 sh (-98.41%)
» More
Q2 2016

SYKE Guru Trades in Q2 2016

Jeremy Grantham 109,722 sh (+784.85%)
Joel Greenblatt 211,399 sh (+12.81%)
Chuck Royce 2,900 sh (unchged)
David Dreman Sold Out
Jim Simons 671,473 sh (-0.43%)
Paul Tudor Jones 14,726 sh (-16.43%)
» More
» Details

Insider Trades

Latest Guru Trades with SYKE

(List those with share number changes of more than 20%, or impact to portfolio more than 0.1%)

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Business Description

Industry: Application Software » Information Technology Services
Compare:OTCPK:DTTLF, NAS:NSIT, OTCPK:CUUCF, NYSE:GLOB, NAS:VNET, OTCPK:PXGYF, OTCPK:DLGEF, OTCPK:CCCMF, NAS:VRTU, NAS:PRFT, NAS:EPIQ, NAS:FORTY, OTCPK:CSVI, NYSE:UIS, NAS:ACXM, NAS:DMRC, OTCPK:TSSZF, NAS:FTEO, AMEX:IDI, OTCPK:GTDNF » details
Traded in other countries:SZY.Germany,
Sykes Enterprises Inc provides outsourced customer contact management solutions and services in the business process outsourcing arena to companies within the communications, financial services, technology/consumer and other industries.

Sykes Enterprises Inc was founded in 1977 in North Carolina. The Company is engaged in providing outsourced customer contact management solutions and services in the business process outsourcing arena. The Company provides sophisticated customer contact management solutions to its clients, medium sized businesses, and public institutions around the world, mainly in the communications, technology/consumer, financial services, healthcare, and transportation and leisure industries. It serves its clients through two geographic operating regions; the Americas "United States, Canada, Latin America and Asia Pacific" and EMEA "Europe, Middle East and Africa". Its Americas and EMEA groups mainly provide customer contact management services "with an emphasis on inbound technical support and customer service", which includes customer assistance, healthcare and roadside assistance, technical support and product sales to its client's customers. These services are delivered through multiple communications channels including phone, e-mail, Web and chat. The Company also provides enterprise support services in the United States that include services for its client's internal support operations, from technical staffing services to outsourced corporate help desk services. In Europe, it also provides fulfillment services, including multilingual sales order processing via the Internet and phone, inventory control, product delivery and product returns handling. It has developed its reach customer contact management centers throughout the United States, Canada, Europe, Latin America, Asia and Africa. It specializes in providing inbound outsourced customer contact management solutions in the BPO arena. The Company's registered trademarks and service marks include SYKES, REAL PEOPLE. REAL SOLUTIONS, SCIENCE OF SERVICE, CLEARCALL, etc. The Company competes with TeleTech, Sitel, Convergys, West Corporation, Stream, Aegis BPO, Sutherland, 24/7 Customer, VCustomer, StarTek, Atento, Teleperformance, and NCO Group as well as the customer care arm of such companies as Accenture, Wipro, Infosys and IBM.

Ratios

vs
industry
vs
history
P/E(ttm) 18.75
SYKE's P/E(ttm) is ranked higher than
62% of the 1216 Companies
in the Global Information Technology Services industry.

( Industry Median: 24.15 vs. SYKE: 18.75 )
Ranked among companies with meaningful P/E(ttm) only.
SYKE' s P/E(ttm) Range Over the Past 10 Years
Min: 8.95  Med: 19.1 Max: 1817
Current: 18.75
8.95
1817
Forward P/E 13.79
SYKE's Forward P/E is ranked higher than
80% of the 295 Companies
in the Global Information Technology Services industry.

( Industry Median: 20.28 vs. SYKE: 13.79 )
Ranked among companies with meaningful Forward P/E only.
N/A
PE(NRI) 18.75
SYKE's PE(NRI) is ranked higher than
62% of the 1220 Companies
in the Global Information Technology Services industry.

( Industry Median: 24.24 vs. SYKE: 18.75 )
Ranked among companies with meaningful PE(NRI) only.
SYKE' s PE(NRI) Range Over the Past 10 Years
Min: 8.95  Med: 18.05 Max: 113.56
Current: 18.75
8.95
113.56
Price/Owner Earnings (ttm) 16.35
SYKE's Price/Owner Earnings (ttm) is ranked higher than
67% of the 712 Companies
in the Global Information Technology Services industry.

( Industry Median: 23.61 vs. SYKE: 16.35 )
Ranked among companies with meaningful Price/Owner Earnings (ttm) only.
SYKE' s Price/Owner Earnings (ttm) Range Over the Past 10 Years
Min: 9.7  Med: 19.43 Max: 62.25
Current: 16.35
9.7
62.25
P/B 1.70
SYKE's P/B is ranked higher than
69% of the 1710 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.80 vs. SYKE: 1.70 )
Ranked among companies with meaningful P/B only.
SYKE' s P/B Range Over the Past 10 Years
Min: 0.99  Med: 1.68 Max: 3.15
Current: 1.7
0.99
3.15
P/S 0.88
SYKE's P/S is ranked higher than
73% of the 1783 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.20 vs. SYKE: 0.88 )
Ranked among companies with meaningful P/S only.
SYKE' s P/S Range Over the Past 10 Years
Min: 0.52  Med: 0.84 Max: 1.59
Current: 0.88
0.52
1.59
PFCF 18.70
SYKE's PFCF is ranked higher than
64% of the 653 Companies
in the Global Information Technology Services industry.

( Industry Median: 24.10 vs. SYKE: 18.70 )
Ranked among companies with meaningful PFCF only.
SYKE' s PFCF Range Over the Past 10 Years
Min: 9.43  Med: 18.69 Max: 151.97
Current: 18.7
9.43
151.97
POCF 9.27
SYKE's POCF is ranked higher than
78% of the 839 Companies
in the Global Information Technology Services industry.

( Industry Median: 17.70 vs. SYKE: 9.27 )
Ranked among companies with meaningful POCF only.
SYKE' s POCF Range Over the Past 10 Years
Min: 6.43  Med: 10.42 Max: 22.12
Current: 9.27
6.43
22.12
EV-to-EBIT 13.75
SYKE's EV-to-EBIT is ranked higher than
60% of the 1189 Companies
in the Global Information Technology Services industry.

( Industry Median: 16.90 vs. SYKE: 13.75 )
Ranked among companies with meaningful EV-to-EBIT only.
SYKE' s EV-to-EBIT Range Over the Past 10 Years
Min: 4.2  Med: 11.3 Max: 23.5
Current: 13.75
4.2
23.5
EV-to-EBITDA 8.10
SYKE's EV-to-EBITDA is ranked higher than
70% of the 1287 Companies
in the Global Information Technology Services industry.

( Industry Median: 12.88 vs. SYKE: 8.10 )
Ranked among companies with meaningful EV-to-EBITDA only.
SYKE' s EV-to-EBITDA Range Over the Past 10 Years
Min: 3.1  Med: 6.4 Max: 13.5
Current: 8.1
3.1
13.5
PEG 1.68
SYKE's PEG is ranked higher than
53% of the 565 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.90 vs. SYKE: 1.68 )
Ranked among companies with meaningful PEG only.
SYKE' s PEG Range Over the Past 10 Years
Min: 0.34  Med: 2.07 Max: 47.2
Current: 1.68
0.34
47.2
Shiller P/E 26.30
SYKE's Shiller P/E is ranked higher than
68% of the 289 Companies
in the Global Information Technology Services industry.

( Industry Median: 38.33 vs. SYKE: 26.30 )
Ranked among companies with meaningful Shiller P/E only.
SYKE' s Shiller P/E Range Over the Past 10 Years
Min: 17.76  Med: 26.98 Max: 53.9
Current: 26.3
17.76
53.9
Current Ratio 3.18
SYKE's Current Ratio is ranked higher than
73% of the 1736 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.01 vs. SYKE: 3.18 )
Ranked among companies with meaningful Current Ratio only.
SYKE' s Current Ratio Range Over the Past 10 Years
Min: 1.8  Med: 2.98 Max: 7.85
Current: 3.18
1.8
7.85
Quick Ratio 3.18
SYKE's Quick Ratio is ranked higher than
75% of the 1736 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.85 vs. SYKE: 3.18 )
Ranked among companies with meaningful Quick Ratio only.
SYKE' s Quick Ratio Range Over the Past 10 Years
Min: 1.8  Med: 2.98 Max: 7.85
Current: 3.18
1.8
7.85
Days Sales Outstanding 80.73
SYKE's Days Sales Outstanding is ranked lower than
63% of the 1452 Companies
in the Global Information Technology Services industry.

( Industry Median: 67.71 vs. SYKE: 80.73 )
Ranked among companies with meaningful Days Sales Outstanding only.
SYKE' s Days Sales Outstanding Range Over the Past 10 Years
Min: 69.68  Med: 75.32 Max: 80.96
Current: 80.73
69.68
80.96
Days Payable 10.94
SYKE's Days Payable is ranked lower than
87% of the 1288 Companies
in the Global Information Technology Services industry.

( Industry Median: 43.61 vs. SYKE: 10.94 )
Ranked among companies with meaningful Days Payable only.
SYKE' s Days Payable Range Over the Past 10 Years
Min: 10.15  Med: 13.86 Max: 19.24
Current: 10.94
10.15
19.24

Buy Back

vs
industry
vs
history
3-Year Average Share Buyback Ratio 0.80
SYKE's 3-Year Average Share Buyback Ratio is ranked higher than
86% of the 1153 Companies
in the Global Information Technology Services industry.

( Industry Median: -2.50 vs. SYKE: 0.80 )
Ranked among companies with meaningful 3-Year Average Share Buyback Ratio only.
SYKE' s 3-Year Average Share Buyback Ratio Range Over the Past 10 Years
Min: -9.2  Med: -0.3 Max: 2.3
Current: 0.8
-9.2
2.3

Valuation & Return

vs
industry
vs
history
Price/Net Current Asset Value 12.68
SYKE's Price/Net Current Asset Value is ranked lower than
71% of the 1069 Companies
in the Global Information Technology Services industry.

( Industry Median: 6.48 vs. SYKE: 12.68 )
Ranked among companies with meaningful Price/Net Current Asset Value only.
SYKE' s Price/Net Current Asset Value Range Over the Past 10 Years
Min: 2.36  Med: 4.02 Max: 41.78
Current: 12.68
2.36
41.78
Price/Tangible Book 4.36
SYKE's Price/Tangible Book is ranked higher than
50% of the 1424 Companies
in the Global Information Technology Services industry.

( Industry Median: 4.36 vs. SYKE: 4.36 )
Ranked among companies with meaningful Price/Tangible Book only.
SYKE' s Price/Tangible Book Range Over the Past 10 Years
Min: 0.75  Med: 2.27 Max: 17.37
Current: 4.36
0.75
17.37
Price/Projected FCF 1.03
SYKE's Price/Projected FCF is ranked higher than
78% of the 783 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.90 vs. SYKE: 1.03 )
Ranked among companies with meaningful Price/Projected FCF only.
SYKE' s Price/Projected FCF Range Over the Past 10 Years
Min: 0.62  Med: 1.16 Max: 186.8
Current: 1.03
0.62
186.8
Price/DCF (Earnings Based) 1.75
SYKE's Price/DCF (Earnings Based) is ranked lower than
59% of the 116 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.47 vs. SYKE: 1.75 )
Ranked among companies with meaningful Price/DCF (Earnings Based) only.
N/A
Price/Median PS Value 1.05
SYKE's Price/Median PS Value is ranked higher than
54% of the 1562 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.11 vs. SYKE: 1.05 )
Ranked among companies with meaningful Price/Median PS Value only.
SYKE' s Price/Median PS Value Range Over the Past 10 Years
Min: 0.35  Med: 0.99 Max: 4.14
Current: 1.05
0.35
4.14
Price/Peter Lynch Fair Value 1.99
SYKE's Price/Peter Lynch Fair Value is ranked lower than
57% of the 315 Companies
in the Global Information Technology Services industry.

( Industry Median: 1.69 vs. SYKE: 1.99 )
Ranked among companies with meaningful Price/Peter Lynch Fair Value only.
SYKE' s Price/Peter Lynch Fair Value Range Over the Past 10 Years
Min: 0.15  Med: 1.59 Max: 14.92
Current: 1.99
0.15
14.92
Price/Graham Number 1.90
SYKE's Price/Graham Number is ranked higher than
55% of the 860 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.16 vs. SYKE: 1.90 )
Ranked among companies with meaningful Price/Graham Number only.
SYKE' s Price/Graham Number Range Over the Past 10 Years
Min: 0.41  Med: 1.42 Max: 17.84
Current: 1.9
0.41
17.84
Earnings Yield (Greenblatt) (%) 7.30
SYKE's Earnings Yield (Greenblatt) (%) is ranked higher than
75% of the 1840 Companies
in the Global Information Technology Services industry.

( Industry Median: 2.40 vs. SYKE: 7.30 )
Ranked among companies with meaningful Earnings Yield (Greenblatt) (%) only.
SYKE' s Earnings Yield (Greenblatt) (%) Range Over the Past 10 Years
Min: 4.3  Med: 8.8 Max: 23.7
Current: 7.3
4.3
23.7
Forward Rate of Return (Yacktman) (%) 13.87
SYKE's Forward Rate of Return (Yacktman) (%) is ranked higher than
63% of the 730 Companies
in the Global Information Technology Services industry.

( Industry Median: 9.80 vs. SYKE: 13.87 )
Ranked among companies with meaningful Forward Rate of Return (Yacktman) (%) only.
SYKE' s Forward Rate of Return (Yacktman) (%) Range Over the Past 10 Years
Min: 5.1  Med: 13.5 Max: 38
Current: 13.87
5.1
38

More Statistics

Revenue (TTM) (Mil) $1,340
EPS (TTM) $ 1.50
Beta0.72
Short Percentage of Float1.49%
52-Week Range $24.91 - 33.00
Shares Outstanding (Mil)43.04

Analyst Estimate

Dec16 Dec17
Revenue (Mil $) 1,474 1,550
EPS ($) 1.74 2.04
EPS w/o NRI ($) 1.74 2.04
EPS Growth Rate
(3Y to 5Y Estimate)
10.00%
Dividends Per Share ($)
» More Articles for SYKE

Headlines

Articles On GuruFocus.com
Sykes Enterprises Inc. Reports Operating Results (10-Q) Nov 02 2010 
Weekly CFO Buys Highlight: Riverview Bancorp, BioScrip, Cascade Financial, Bank Mutual, Sykes Enterp Aug 07 2010 
Sykes Enterprises Inc. (SYKE) CFO W Michael Kipphut buys 10,000 Shares Aug 06 2010 
Sykes Enterprises Inc. Reports Operating Results (10-Q) Aug 04 2010 
Sykes Enterprises Inc. Reports Operating Results (10-Q) May 04 2010 
Sykes Enterprises Inc. (SYKE) CEO & President Charles E Sykes sells 47,352 Shares Mar 26 2010 
Sykes Enterprises Inc. (SYKE) CEO & President Charles E Sykes sells 12,176 Shares Dec 02 2009 
Sykes Enterprises Inc. (SYKE) SVP & CFO W Michael Kipphut sells 40,647 Shares Nov 09 2009 
Sykes Enterprises Inc. Reports Operating Results (10-Q) Nov 03 2009 
Sykes Enterprises Inc. (SYKE) CEO & President Charles E Sykes sells 32,800 Shares Aug 10 2009 

More From Other Websites
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Edited Transcript of SYKE earnings conference call or presentation 2-Aug-16 2:00pm GMT Aug 02 2016
SYKES ENTERPRISES INC Files SEC form 10-Q, Quarterly Report Aug 02 2016
Sykes beats Street 2Q forecasts Aug 01 2016
Sykes beats Street 2Q forecasts Aug 01 2016
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Sykes Enterprises, Incorporated Issues Notice of Release of Second Quarter 2016 Financial Results Aug 01 2016
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Sykes Enterprises, Incorporated to Webcast Second-Quarter 2016 Financial Results Jul 12 2016

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