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22.82 (1y: +53%)
Market Cap 1.17 B P/E(ttm) 17.90
Enterprise Value 1.12 B P/B 2.46
TTEC- NAS (USA)
TeleTech Holdings, Inc.
  • Currently 1/5
Business Predictability Rank: 1-Star (On Watch)
Back Testing Results:
Average gain of all 1-Star stocks: 1.1% per year.
% of Stocks that are in still loss if held for 10yrs: 45%.
Read more:
What is Predictability Rank?
Performances of real portfolio
Top Ranked Predictable Companies
$22.82
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GuruFocus Financial Strength Rank measures how strong a companyย’s financial situation is. It is based on these factors

1. The debt burden that the company has as measured by its Interest coverage (current year).
2. Debt to revenue ratio. The lower, the better
3. Altman Z-score.

A company ranks high with financial strength is likely to withstand any business slowdowns and recessions.

Financial Strength : 7/10

vs
industry		 vs
history
Cash to Debt 1.523
TTEC's Cash to Debt is ranked lower than
52% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 6.30 vs. TTEC: 1.523 )
TTEC' s 10-Year Cash to Debt Range
Min: 0.58   Max: No Debt
Current: 1.52
Equity to Asset 0.46
TTEC's Equity to Asset is ranked higher than
68% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 0.37 vs. TTEC: 0.46 )
TTEC' s 10-Year Equity to Asset Range
Min: 0.45   Max: 0.65
Current: 0.46
0.45
0.65
Interest Coverage 21.1
TTEC's Interest Coverage is ranked lower than
56% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 61.10 vs. TTEC: 21.1 )
TTEC' s 10-Year Interest Coverage Range
Min: 1   Max: No Debt
Current: 21.1
F-Score: 6
Z-Score: 4.92
M-Score: -2.51
GuruFocus Profitability Rank ranks how profitable a company is and how likely the companyย’s business will stay that way. It is based on these factors:

1. Operating Margin
2. Trend of the Operating Margin (5-year average). The company with an uptrend profit margin has a higher rank.
ย•ย•3. Consistency of the profitability
4. Piotroski F-Score
5. Predictability Rankย•

The maximum rank is 10. A rank of 7 or higher means a higher profitability and may stay that way. A rank of 3 or lower indicates that the company has had trouble to make a profit.

Profitability Rank is not directly related to the Financial Strength Rank. But if a company is consistently profitable, its financial strength will be stronger.

Profitability & Growth : 5/10

vs
industry		 vs
history
Operating margin (%) 6.80
TTEC's Operating margin (%) is ranked higher than
62% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 6.70 vs. TTEC: 6.80 )
TTEC' s 10-Year Operating margin (%) Range
Min: 0.6   Max: 10.2
Current: 6.8
0.6
10.2
Net-margin (%) 6
TTEC's Net-margin (%) is ranked higher than
75% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 4.40 vs. TTEC: 6 )
TTEC' s 10-Year Net-margin (%) Range
Min: -4.2   Max: 8.3
Current: 6
-4.2
8.3
ROE (%) 14.4
TTEC's ROE (%) is ranked higher than
87% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 8.80 vs. TTEC: 14.4 )
TTEC' s 10-Year ROE (%) Range
Min: -14.3   Max: 20.7
Current: 14.4
-14.3
20.7
ROA (%) 8.3
TTEC's ROA (%) is ranked higher than
91% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 4.00 vs. TTEC: 8.3 )
TTEC' s 10-Year ROA (%) Range
Min: -7.5   Max: 12.5
Current: 8.3
-7.5
12.5
ROC (Joel Greenblatt) (%) 28.10
TTEC's ROC (Joel Greenblatt) (%) is ranked higher than
73% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 20.00 vs. TTEC: 28.10 )
TTEC' s 10-Year ROC (Joel Greenblatt) (%) Range
Min: 3.4   Max: 37.1
Current: 28.1
3.4
37.1
Revenue Growth (%) 3.6
TTEC's Revenue Growth (%) is ranked higher than
70% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 3.10 vs. TTEC: 3.6 )
TTEC' s 10-Year Revenue Growth (%) Range
Min: -1.5   Max: 19.4
Current: 3.6
-1.5
19.4
EBITDA Growth (%) -3.1
TTEC's EBITDA Growth (%) is ranked higher than
79% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 0.30 vs. TTEC: -3.1 )
TTEC' s 10-Year EBITDA Growth (%) Range
Min: -13.4   Max: 19.4
Current: -3.1
-13.4
19.4
EPS Growth (%) 3
TTEC's EPS Growth (%) is ranked higher than
85% of the 429 Companies
in the Global Business Services industry.

( Industry Median: -1.30 vs. TTEC: 3 )
TTEC' s 10-Year EPS Growth (%) Range
Min: 2.6   Max: 29.2
Current: 3
2.6
29.2
ยป TTEC's 10-Y Financials

Financials


Revenue & Net Income
Cash & Debt
Oprt. Cash Flow & Free Cash Flow

» Details

Guru Trades
Q2 2012

TTEC Guru Trades in Q2 2012

Jim Simons 51,622 sh (+16.73%)
Joel Greenblatt Sold Out
Steven Cohen Sold Out
Chuck Royce 2,175,900 sh (-8.42%)
» More
Q3 2012

TTEC Guru Trades in Q3 2012

Jim Simons Sold Out
Chuck Royce 1,975,900 sh (-9.19%)
» More
Q4 2012

TTEC Guru Trades in Q4 2012

Paul Tudor Jones 11,700 sh (New)
Chuck Royce 1,672,173 sh (-15.37%)
» More
Q1 2013

TTEC Guru Trades in Q1 2013

Paul Tudor Jones 15,200 sh (+29.91%)
Chuck Royce 1,153,273 sh (-31.03%)
» More
» Details

Insider Trades

Latest Guru Trades with TTEC

GuruDate Trades Impact to Portfolio Price Range * (?) Current Price Change from Average Current Shares
Joel Greenblatt 2012-06-30 Sold Out 0.09%$14.44 - $16.58 $ 22.8250%0
Joel Greenblatt 2012-03-31 New Buy0.09%$15.12 - $17.97 $ 22.8247%62428
Joel Greenblatt 2011-06-30 Sold Out 0.12%$17.79 - $20.83 $ 22.8218%0
George Soros 2011-06-30 Sold Out $17.79 - $20.83 $ 22.8218%0
Joel Greenblatt 2011-03-31 New Buy0.12%$17.97 - $22.89 $ 22.8210%20747
George Soros 2011-03-31 New Buy$17.97 - $22.89 $ 22.8210%14800
Premium More recent guru trades are included for Premium Members only!!

Ratios

vs
industry		 vs
history
P/E(ttm) 17.70
TTEC's P/E(ttm) is ranked higher than
80% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 20.30 vs. TTEC: 17.70 )
TTEC' s 10-Year P/E(ttm) Range
Min: 6.68   Max: 1380
Current: 17.7
6.68
1380
P/B 2.40
TTEC's P/B is ranked lower than
54% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 1.74 vs. TTEC: 2.40 )
TTEC' s 10-Year P/B Range
Min: 0.9   Max: 11.7
Current: 2.4
0.9
11.7
P/S 1.07
TTEC's P/S is ranked higher than
53% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 1.00 vs. TTEC: 1.07 )
TTEC' s 10-Year P/S Range
Min: 0.28   Max: 4.66
Current: 1.07
0.28
4.66
PFCF 19.10
TTEC's PFCF is ranked higher than
60% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 14.07 vs. TTEC: 19.10 )
TTEC' s 10-Year PFCF Range
Min: 4.49   Max: 426.67
Current: 19.1
4.49
426.67
EV-to-EBIT 13.9
TTEC's EV-to-EBIT is ranked higher than
79% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 13.30 vs. TTEC: 13.9 )
TTEC' s 10-Year EV-to-EBIT Range
Min: 4.2   Max: 100.1
Current: 13.9
4.2
100.1
PEG 7.9
TTEC's PEG is ranked higher than
95% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 1.80 vs. TTEC: 7.9 )
TTEC' s 10-Year PEG Range
Min: 0.41   Max: 150.5
Current: 7.9
0.41
150.5
Shiller P/E 20.9
TTEC's Shiller P/E is ranked higher than
86% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 21.70 vs. TTEC: 20.9 )
TTEC' s 10-Year Shiller P/E Range
Min: 13.9   Max: 377.17
Current: 20.9
13.9
377.17

Valuation & Return

vs
industry		 vs
history
Price/Net Current Asset Value 6.1
TTEC's Price/Net Current Asset Value is ranked higher than
73% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 9.00 vs. TTEC: 6.1 )
TTEC' s 10-Year Price/Net Current Asset Value Range
Min: 3.1   Max: 10.2
Current: 6.1
3.1
10.2
Price/Tangible Book 3.1
TTEC's Price/Tangible Book is ranked higher than
78% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 2.80 vs. TTEC: 3.1 )
TTEC' s 10-Year Price/Tangible Book Range
Min: 1.9   Max: 5.7
Current: 3.1
1.9
5.7
Price/DCF (Projected) 1
TTEC's Price/DCF (Projected) is ranked higher than
82% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 1.15 vs. TTEC: 1 )
TTEC' s 10-Year Price/DCF (Projected) Range
Min: 0.7   Max: 3.8
Current: 1
0.7
3.8
Price/Median PS Value 1.3
TTEC's Price/Median PS Value is ranked higher than
83% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 0.90 vs. TTEC: 1.3 )
TTEC' s 10-Year Price/Median PS Value Range
Min: 0.5   Max: 2
Current: 1.3
0.5
2
Price/Graham Number 1.6
TTEC's Price/Graham Number is ranked higher than
80% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 1.80 vs. TTEC: 1.6 )
TTEC' s 10-Year Price/Graham Number Range
Min: 0.8   Max: 2.9
Current: 1.6
0.8
2.9
Earnings Yield (Greenblatt) 7.20
TTEC's Earnings Yield (Greenblatt) is ranked higher than
86% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 7.70 vs. TTEC: 7.20 )
TTEC' s 10-Year Earnings Yield (Greenblatt) Range
Min: 1   Max: 23.8
Current: 7.2
1
23.8
Forward Rate of Return (Yacktman) 4.23
TTEC's Forward Rate of Return (Yacktman) is ranked higher than
81% of the 429 Companies
in the Global Business Services industry.

( Industry Median: 7.50 vs. TTEC: 4.23 )
TTEC' s 10-Year Forward Rate of Return (Yacktman) Range
Min: -14   Max: 32.3
Current: 4.23
-14
32.3

Business Description

TeleTech Holdings, Inc, was founded in 1982 and reorganized as a Delaware corporation in 1994. The Company provides customer experience strategy, technology and business process outsourcing solutions for a variety of industries through its global delivery centers. It helps its clients design, build, implement and manage superior customer experiences across the customer lifecycle in order to maximize revenue, increase brand loyalty and optimize business profitability. The Company supports more than 450 unique programs for approximately 175 global clients, many of whom are in the Global 1000, which are the world's largest companies based on market capitalization. The Company's solutions are designed to address the rapidly changing profile of the customer. Digital interactions, including text, web, chat, self-service and social media, are increasingly outpacing the volume of voice and email transactions. Its technology-enabled solutions seamlessly integrate mobile devices, self-service and human-assisted channels while embedding data-driven customer insights to optimize and personalize the customer experience for its clients. The Company competes mainly with the in-house business processing operations of its current and potential clients. It also competes with BPO providers. The Company's competitors are Accenture Ltd.; Convergys Corporation; Genpact Limited, Sykes Enterprises Incorporated and Teleperformance, among others.
Company Website
SEC Reports
Industry: Business Services
Compare:ADP, G, ENV, CMPGY, SGSOY
ยป More Articles for TTEC

Headlines

Articles On GuruFocus.com
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 25,000 Shares Mar 18 2011 
TeleTech Holdings Inc. (TTEC) SVP & Interim CFO John R Jr Troka sells 3,000 Shares Mar 08 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 12,500 Shares Mar 07 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 10,000 Shares Mar 03 2011 
TeleTech Holdings Inc. Reports Operating Results (10-K) Mar 01 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 23,400 Shares Feb 28 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 1,600 Shares Feb 22 2011 
TeleTech Holdings Inc. (TTEC) SVP & Interim CFO John R Jr Troka sells 2,400 Shares Feb 15 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 12,500 Shares Feb 14 2011 
TeleTech Holdings Inc. (TTEC) SVP & Interim CFO John R Jr Troka sells 3,100 Shares Feb 09 2011 

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