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GuruFocus Financial Strength Rank measures how strong a company’s financial situation is. It is based on these factors

1. The debt burden that the company has as measured by its Interest coverage (current year).
2. Debt to revenue ratio. The lower, the better
3. Altman Z-score.

A company ranks high with financial strength is likely to withstand any business slowdowns and recessions.

Financial Strength : 8/10

vs
industry
vs
history
Cash to Debt 0.82
TTEC's Cash to Debt is ranked lower than
59% of the 744 Companies
in the Global Business Services industry.

( Industry Median: 1.75 vs. TTEC: 0.82 )
Ranked among companies with meaningful Cash to Debt only.
TTEC' s 10-Year Cash to Debt Range
Min: 0.07  Med: 1.22 Max: No Debt
Current: 0.82
Equity to Asset 0.52
TTEC's Equity to Asset is ranked higher than
54% of the 688 Companies
in the Global Business Services industry.

( Industry Median: 0.49 vs. TTEC: 0.52 )
Ranked among companies with meaningful Equity to Asset only.
TTEC' s 10-Year Equity to Asset Range
Min: 0.4  Med: 0.60 Max: 0.76
Current: 0.52
0.4
0.76
Interest Coverage 13.89
TTEC's Interest Coverage is ranked lower than
63% of the 494 Companies
in the Global Business Services industry.

( Industry Median: 44.88 vs. TTEC: 13.89 )
Ranked among companies with meaningful Interest Coverage only.
TTEC' s 10-Year Interest Coverage Range
Min: 0.27  Med: 13.89 Max: 31.89
Current: 13.89
0.27
31.89
F-Score: 5
Z-Score: 5.28
M-Score: -2.92
WACC vs ROIC
10.35%
15.26%
WACC
ROIC
GuruFocus Profitability Rank ranks how profitable a company is and how likely the company’s business will stay that way. It is based on these factors:

1. Operating Margin
2. Trend of the Operating Margin (5-year average). The company with an uptrend profit margin has a higher rank.
••3. Consistency of the profitability
4. Piotroski F-Score
5. Predictability Rank•

The maximum rank is 10. A rank of 7 or higher means a higher profitability and may stay that way. A rank of 3 or lower indicates that the company has had trouble to make a profit.

Profitability Rank is not directly related to the Financial Strength Rank. But if a company is consistently profitable, its financial strength will be stronger.

Profitability & Growth : 7/10

vs
industry
vs
history
Operating margin (%) 7.89
TTEC's Operating margin (%) is ranked higher than
60% of the 739 Companies
in the Global Business Services industry.

( Industry Median: 5.51 vs. TTEC: 7.89 )
Ranked among companies with meaningful Operating margin (%) only.
TTEC' s 10-Year Operating margin (%) Range
Min: 0.2  Med: 7.15 Max: 13.84
Current: 7.89
0.2
13.84
Net-margin (%) 5.37
TTEC's Net-margin (%) is ranked higher than
60% of the 741 Companies
in the Global Business Services industry.

( Industry Median: 3.84 vs. TTEC: 5.37 )
Ranked among companies with meaningful Net-margin (%) only.
TTEC' s 10-Year Net-margin (%) Range
Min: -3.05  Med: 5.27 Max: 8.34
Current: 5.37
-3.05
8.34
ROE (%) 15.00
TTEC's ROE (%) is ranked higher than
70% of the 709 Companies
in the Global Business Services industry.

( Industry Median: 8.33 vs. TTEC: 15.00 )
Ranked among companies with meaningful ROE (%) only.
TTEC' s 10-Year ROE (%) Range
Min: -10.31  Med: 14.49 Max: 23.94
Current: 15
-10.31
23.94
ROA (%) 8.06
TTEC's ROA (%) is ranked higher than
76% of the 752 Companies
in the Global Business Services industry.

( Industry Median: 3.63 vs. TTEC: 8.06 )
Ranked among companies with meaningful ROA (%) only.
TTEC' s 10-Year ROA (%) Range
Min: -5.5  Med: 8.31 Max: 15.65
Current: 8.06
-5.5
15.65
ROC (Joel Greenblatt) (%) 33.50
TTEC's ROC (Joel Greenblatt) (%) is ranked higher than
58% of the 728 Companies
in the Global Business Services industry.

( Industry Median: 24.08 vs. TTEC: 33.50 )
Ranked among companies with meaningful ROC (Joel Greenblatt) (%) only.
TTEC' s 10-Year ROC (Joel Greenblatt) (%) Range
Min: -0.39  Med: 31.77 Max: 58.41
Current: 33.5
-0.39
58.41
Revenue Growth (3Y)(%) 6.80
TTEC's Revenue Growth (3Y)(%) is ranked higher than
59% of the 568 Companies
in the Global Business Services industry.

( Industry Median: 4.70 vs. TTEC: 6.80 )
Ranked among companies with meaningful Revenue Growth (3Y)(%) only.
TTEC' s 10-Year Revenue Growth (3Y)(%) Range
Min: -2.1  Med: 7.75 Max: 40
Current: 6.8
-2.1
40
EBITDA Growth (3Y)(%) 10.30
TTEC's EBITDA Growth (3Y)(%) is ranked higher than
62% of the 464 Companies
in the Global Business Services industry.

( Industry Median: 5.60 vs. TTEC: 10.30 )
Ranked among companies with meaningful EBITDA Growth (3Y)(%) only.
TTEC' s 10-Year EBITDA Growth (3Y)(%) Range
Min: -21.6  Med: 10.40 Max: 41.1
Current: 10.3
-21.6
41.1
EPS Growth (3Y)(%) 4.00
TTEC's EPS Growth (3Y)(%) is ranked lower than
55% of the 425 Companies
in the Global Business Services industry.

( Industry Median: 6.50 vs. TTEC: 4.00 )
Ranked among companies with meaningful EPS Growth (3Y)(%) only.
TTEC' s 10-Year EPS Growth (3Y)(%) Range
Min: 3.5  Med: 16.05 Max: 43.3
Current: 4
3.5
43.3
» TTEC's 10-Y Financials

Financials


Revenue & Net Income
Cash & Debt
Oprt. Cash Flow & Free Cash Flow

» Details

Guru Trades

Q3 2014

TTEC Guru Trades in Q3 2014

Jim Simons 318,522 sh (+18.36%)
Murray Stahl 32,879 sh (+16.43%)
Chuck Royce 365,301 sh (-12.04%)
Joel Greenblatt 126,240 sh (-49.35%)
» More
Q4 2014

TTEC Guru Trades in Q4 2014

Murray Stahl 36,175 sh (+10.02%)
Joel Greenblatt Sold Out
Jim Simons 302,522 sh (-5.02%)
Chuck Royce 321,501 sh (-11.99%)
» More
Q1 2015

TTEC Guru Trades in Q1 2015

Jim Simons 350,728 sh (+15.93%)
Chuck Royce Sold Out
Murray Stahl 34,110 sh (-5.71%)
» More
Q2 2015

TTEC Guru Trades in Q2 2015

Paul Tudor Jones 9,907 sh (New)
Murray Stahl 34,123 sh (+0.04%)
Jim Simons 293,600 sh (-16.29%)
» More
» Details

Insider Trades

Latest Guru Trades with TTEC

(List those with share number changes of more than 20%, or impact to portfolio more than 0.1%)

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» Interactive Charts

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Ratios

vs
industry
vs
history
P/E(ttm) 19.42
TTEC's P/E(ttm) is ranked higher than
52% of the 522 Companies
in the Global Business Services industry.

( Industry Median: 20.00 vs. TTEC: 19.42 )
Ranked among companies with meaningful P/E(ttm) only.
TTEC' s 10-Year P/E(ttm) Range
Min: 6.71  Med: 18.55 Max: 44.22
Current: 19.42
6.71
44.22
Forward P/E 16.23
TTEC's Forward P/E is ranked lower than
56% of the 258 Companies
in the Global Business Services industry.

( Industry Median: 14.90 vs. TTEC: 16.23 )
Ranked among companies with meaningful Forward P/E only.
N/A
PE(NRI) 19.70
TTEC's PE(NRI) is ranked higher than
50% of the 522 Companies
in the Global Business Services industry.

( Industry Median: 19.70 vs. TTEC: 19.70 )
Ranked among companies with meaningful PE(NRI) only.
TTEC' s 10-Year PE(NRI) Range
Min: 6.68  Med: 18.51 Max: 44.16
Current: 19.7
6.68
44.16
P/B 2.91
TTEC's P/B is ranked lower than
63% of the 679 Companies
in the Global Business Services industry.

( Industry Median: 2.11 vs. TTEC: 2.91 )
Ranked among companies with meaningful P/B only.
TTEC' s 10-Year P/B Range
Min: 1.16  Med: 2.56 Max: 7.07
Current: 2.91
1.16
7.07
P/S 1.04
TTEC's P/S is ranked higher than
54% of the 721 Companies
in the Global Business Services industry.

( Industry Median: 1.20 vs. TTEC: 1.04 )
Ranked among companies with meaningful P/S only.
TTEC' s 10-Year P/S Range
Min: 0.34  Med: 0.93 Max: 2.24
Current: 1.04
0.34
2.24
PFCF 15.64
TTEC's PFCF is ranked higher than
56% of the 401 Companies
in the Global Business Services industry.

( Industry Median: 17.00 vs. TTEC: 15.64 )
Ranked among companies with meaningful PFCF only.
TTEC' s 10-Year PFCF Range
Min: 4.49  Med: 14.68 Max: 256
Current: 15.64
4.49
256
POCF 8.98
TTEC's POCF is ranked higher than
66% of the 503 Companies
in the Global Business Services industry.

( Industry Median: 12.67 vs. TTEC: 8.98 )
Ranked among companies with meaningful POCF only.
TTEC' s 10-Year POCF Range
Min: 3.05  Med: 9.47 Max: 30.85
Current: 8.98
3.05
30.85
EV-to-EBIT 12.44
TTEC's EV-to-EBIT is ranked higher than
55% of the 545 Companies
in the Global Business Services industry.

( Industry Median: 14.12 vs. TTEC: 12.44 )
Ranked among companies with meaningful EV-to-EBIT only.
TTEC' s 10-Year EV-to-EBIT Range
Min: 4.2  Med: 13.20 Max: 31.7
Current: 12.44
4.2
31.7
PEG 3.58
TTEC's PEG is ranked lower than
77% of the 229 Companies
in the Global Business Services industry.

( Industry Median: 2.06 vs. TTEC: 3.58 )
Ranked among companies with meaningful PEG only.
TTEC' s 10-Year PEG Range
Min: 0.41  Med: 2.35 Max: 43.89
Current: 3.58
0.41
43.89
Shiller P/E 20.97
TTEC's Shiller P/E is ranked higher than
55% of the 352 Companies
in the Global Business Services industry.

( Industry Median: 22.99 vs. TTEC: 20.97 )
Ranked among companies with meaningful Shiller P/E only.
TTEC' s 10-Year Shiller P/E Range
Min: 13.77  Med: 22.60 Max: 258.15
Current: 20.97
13.77
258.15
Current Ratio 2.20
TTEC's Current Ratio is ranked higher than
69% of the 701 Companies
in the Global Business Services industry.

( Industry Median: 1.56 vs. TTEC: 2.20 )
Ranked among companies with meaningful Current Ratio only.
TTEC' s 10-Year Current Ratio Range
Min: 1.22  Med: 2.39 Max: 4.29
Current: 2.2
1.22
4.29
Quick Ratio 2.20
TTEC's Quick Ratio is ranked higher than
72% of the 701 Companies
in the Global Business Services industry.

( Industry Median: 1.43 vs. TTEC: 2.20 )
Ranked among companies with meaningful Quick Ratio only.
TTEC' s 10-Year Quick Ratio Range
Min: 1.22  Med: 2.39 Max: 4.29
Current: 2.2
1.22
4.29
Days Sales Outstanding 74.10
TTEC's Days Sales Outstanding is ranked lower than
66% of the 612 Companies
in the Global Business Services industry.

( Industry Median: 57.90 vs. TTEC: 74.10 )
Ranked among companies with meaningful Days Sales Outstanding only.
TTEC' s 10-Year Days Sales Outstanding Range
Min: 49.39  Med: 67.70 Max: 81.25
Current: 74.1
49.39
81.25

Dividend & Buy Back

vs
industry
vs
history
Dividend Yield 0.67
TTEC's Dividend Yield is ranked lower than
92% of the 690 Companies
in the Global Business Services industry.

( Industry Median: 2.36 vs. TTEC: 0.67 )
Ranked among companies with meaningful Dividend Yield only.
TTEC' s 10-Year Dividend Yield Range
Min: 0.62  Med: 0.69 Max: 0.76
Current: 0.67
0.62
0.76
Dividend Payout 0.13
TTEC's Dividend Payout is ranked higher than
92% of the 441 Companies
in the Global Business Services industry.

( Industry Median: 0.42 vs. TTEC: 0.13 )
Ranked among companies with meaningful Dividend Payout only.
TTEC' s 10-Year Dividend Payout Range
Min: 0.47  Med: 0.47 Max: 0.47
Current: 0.13
Yield on cost (5-Year) 0.67
TTEC's Yield on cost (5-Year) is ranked lower than
92% of the 722 Companies
in the Global Business Services industry.

( Industry Median: 2.83 vs. TTEC: 0.67 )
Ranked among companies with meaningful Yield on cost (5-Year) only.
TTEC' s 10-Year Yield on cost (5-Year) Range
Min: 0.62  Med: 0.69 Max: 0.76
Current: 0.67
0.62
0.76
Share Buyback Rate 4.70
TTEC's Share Buyback Rate is ranked higher than
95% of the 453 Companies
in the Global Business Services industry.

( Industry Median: -1.40 vs. TTEC: 4.70 )
Ranked among companies with meaningful Share Buyback Rate only.
TTEC' s 10-Year Share Buyback Rate Range
Min: 5.9  Med: 1.80 Max: -9.1
Current: 4.7

Valuation & Return

vs
industry
vs
history
Price/Net Current Asset Value 44.34
TTEC's Price/Net Current Asset Value is ranked lower than
92% of the 336 Companies
in the Global Business Services industry.

( Industry Median: 5.39 vs. TTEC: 44.34 )
Ranked among companies with meaningful Price/Net Current Asset Value only.
TTEC' s 10-Year Price/Net Current Asset Value Range
Min: 3.44  Med: 10.15 Max: 44.39
Current: 44.34
3.44
44.39
Price/Tangible Book 4.87
TTEC's Price/Tangible Book is ranked lower than
66% of the 539 Companies
in the Global Business Services industry.

( Industry Median: 2.57 vs. TTEC: 4.87 )
Ranked among companies with meaningful Price/Tangible Book only.
TTEC' s 10-Year Price/Tangible Book Range
Min: 1.14  Med: 3.28 Max: 25.89
Current: 4.87
1.14
25.89
Price/Projected FCF 1.02
TTEC's Price/Projected FCF is ranked higher than
63% of the 387 Companies
in the Global Business Services industry.

( Industry Median: 1.33 vs. TTEC: 1.02 )
Ranked among companies with meaningful Price/Projected FCF only.
TTEC' s 10-Year Price/Projected FCF Range
Min: 0.64  Med: 1.16 Max: 10.49
Current: 1.02
0.64
10.49
Price/DCF (Earnings Based) 0.98
TTEC's Price/DCF (Earnings Based) is ranked higher than
75% of the 55 Companies
in the Global Business Services industry.

( Industry Median: 1.36 vs. TTEC: 0.98 )
Ranked among companies with meaningful Price/DCF (Earnings Based) only.
N/A
Price/Median PS Value 1.13
TTEC's Price/Median PS Value is ranked lower than
57% of the 665 Companies
in the Global Business Services industry.

( Industry Median: 1.07 vs. TTEC: 1.13 )
Ranked among companies with meaningful Price/Median PS Value only.
TTEC' s 10-Year Price/Median PS Value Range
Min: 0.32  Med: 1.08 Max: 9.85
Current: 1.13
0.32
9.85
Price/Peter Lynch Fair Value 1.97
TTEC's Price/Peter Lynch Fair Value is ranked lower than
63% of the 178 Companies
in the Global Business Services industry.

( Industry Median: 1.43 vs. TTEC: 1.97 )
Ranked among companies with meaningful Price/Peter Lynch Fair Value only.
TTEC' s 10-Year Price/Peter Lynch Fair Value Range
Min: 0.48  Med: 1.91 Max: 20.88
Current: 1.97
0.48
20.88
Price/Graham Number 1.96
TTEC's Price/Graham Number is ranked lower than
61% of the 389 Companies
in the Global Business Services industry.

( Industry Median: 1.58 vs. TTEC: 1.96 )
Ranked among companies with meaningful Price/Graham Number only.
TTEC' s 10-Year Price/Graham Number Range
Min: 0.74  Med: 1.86 Max: 6.03
Current: 1.96
0.74
6.03
Earnings Yield (Greenblatt) (%) 8.02
TTEC's Earnings Yield (Greenblatt) (%) is ranked higher than
67% of the 726 Companies
in the Global Business Services industry.

( Industry Median: 5.30 vs. TTEC: 8.02 )
Ranked among companies with meaningful Earnings Yield (Greenblatt) (%) only.
TTEC' s 10-Year Earnings Yield (Greenblatt) (%) Range
Min: 3.1  Med: 7.60 Max: 23.6
Current: 8.02
3.1
23.6
Forward Rate of Return (Yacktman) (%) 14.68
TTEC's Forward Rate of Return (Yacktman) (%) is ranked higher than
61% of the 376 Companies
in the Global Business Services industry.

( Industry Median: 11.42 vs. TTEC: 14.68 )
Ranked among companies with meaningful Forward Rate of Return (Yacktman) (%) only.
TTEC' s 10-Year Forward Rate of Return (Yacktman) (%) Range
Min: -8.8  Med: 12.70 Max: 27.1
Current: 14.68
-8.8
27.1

Business Description

Industry: Business Services » Business Services
Compare:ADP, G, ENV, CMPGY, SGSOY » details
Traded in other countries:TH1.Germany,
TeleTech Holdings Inc was founded in 1982. The Company completed an initial public offering of its common stock in 1996. The Company is a provider of customer strategy, analytics-driven and technology-enabled customer engagement management solutions with employees delivering services across 24 countries from 54 delivery centers on five continents. Its business segments include: Customer Management Services, Customer Growth Services, Customer Technology Services and Customer Strategy Services. Its Customer Management Services segment includes the customer experience delivery solutions which integrate new technology with trained customer experience professionals to optimize the customer experience across all channels and all stages of the customer lifecycle from an onshore, offshore or work-from-home environment; the Customer Growth Services segment includes the technology-enabled sales and marketing business, including certain acquired assets of the digital marketing business of WebMetro; the Customer Technology Services segment includes the system integration and hosted and managed technology offerings, including certain acquired assets of TSG; and the Customer Strategy Services segment includes the customer experience strategy and data analytics offerings. The Company serves more than 250 clients in the automotive, communications, financial services, government, healthcare, logistics, media and entertainment, retail, technology, travel and transportation industries. The Company competes with the in-house customer experience management operations of its current and potential clients. It also competes with certain companies that provide business process outsourcing services including: Accenture Ltd.; Convergys Corporation; Genpact Ltd, Sykes Enterprises Inc., IBM and Teleperformance, among others. The Company's business is subject to extensive regulation by U.S. and foreign national, state and provincial authorities relating to confidential client and customer data and customer communications.
» More Articles for TTEC

Headlines

Articles On GuruFocus.com
comment on TTEC Dec 22 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 25,000 Shares Mar 18 2011 
TeleTech Holdings Inc. (TTEC) SVP & Interim CFO John R Jr Troka sells 3,000 Shares Mar 08 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 12,500 Shares Mar 07 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 10,000 Shares Mar 03 2011 
TeleTech Holdings Inc. Reports Operating Results (10-K) Mar 01 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 23,400 Shares Feb 28 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 1,600 Shares Feb 22 2011 
TeleTech Holdings Inc. (TTEC) SVP & Interim CFO John R Jr Troka sells 2,400 Shares Feb 15 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 12,500 Shares Feb 14 2011 

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