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Also traded in: Germany

GuruFocus Financial Strength Rank measures how strong a company’s financial situation is. It is based on these factors

1. The debt burden that the company has as measured by its Interest coverage (current year).
2. Debt to revenue ratio. The lower, the better
3. Altman Z-score.

A company ranks high with financial strength is likely to withstand any business slowdowns and recessions.

Financial Strength : 7/10

vs
industry
vs
history
Cash to Debt 0.57
TTEC's Cash to Debt is ranked lower than
62% of the 758 Companies
in the Global Business Services industry.

( Industry Median: 1.49 vs. TTEC: 0.57 )
Ranked among companies with meaningful Cash to Debt only.
TTEC' s Cash to Debt Range Over the Past 10 Years
Min: 0.07  Med: 1.21 Max: No Debt
Current: 0.57
Equity to Asset 0.51
TTEC's Equity to Asset is ranked higher than
52% of the 731 Companies
in the Global Business Services industry.

( Industry Median: 0.50 vs. TTEC: 0.51 )
Ranked among companies with meaningful Equity to Asset only.
TTEC' s Equity to Asset Range Over the Past 10 Years
Min: 0.4  Med: 0.60 Max: 0.76
Current: 0.51
0.4
0.76
Interest Coverage 10.48
TTEC's Interest Coverage is ranked lower than
61% of the 596 Companies
in the Global Business Services industry.

( Industry Median: 18.54 vs. TTEC: 10.48 )
Ranked among companies with meaningful Interest Coverage only.
TTEC' s Interest Coverage Range Over the Past 10 Years
Min: 11.73  Med: 13.70 Max: 31.89
Current: 10.48
11.73
31.89
F-Score: 4
Z-Score: 5.09
M-Score: -2.99
WACC vs ROIC
7.37%
12.73%
WACC
ROIC
GuruFocus Profitability Rank ranks how profitable a company is and how likely the company’s business will stay that way. It is based on these factors:

1. Operating Margin
2. Trend of the Operating Margin (5-year average). The company with an uptrend profit margin has a higher rank.
••3. Consistency of the profitability
4. Piotroski F-Score
5. Predictability Rank•

The maximum rank is 10. A rank of 7 or higher means a higher profitability and may stay that way. A rank of 3 or lower indicates that the company has had trouble to make a profit.

Profitability Rank is not directly related to the Financial Strength Rank. But if a company is consistently profitable, its financial strength will be stronger.

Profitability & Growth : 7/10

vs
industry
vs
history
Operating margin (%) 6.42
TTEC's Operating margin (%) is ranked higher than
53% of the 742 Companies
in the Global Business Services industry.

( Industry Median: 5.60 vs. TTEC: 6.42 )
Ranked among companies with meaningful Operating margin (%) only.
TTEC' s Operating margin (%) Range Over the Past 10 Years
Min: 5.97  Med: 7.39 Max: 8.62
Current: 6.42
5.97
8.62
Net-margin (%) 4.25
TTEC's Net-margin (%) is ranked higher than
52% of the 744 Companies
in the Global Business Services industry.

( Industry Median: 3.92 vs. TTEC: 4.25 )
Ranked among companies with meaningful Net-margin (%) only.
TTEC' s Net-margin (%) Range Over the Past 10 Years
Min: 3.88  Med: 5.46 Max: 6.29
Current: 4.25
3.88
6.29
ROE (%) 12.37
TTEC's ROE (%) is ranked higher than
63% of the 724 Companies
in the Global Business Services industry.

( Industry Median: 8.00 vs. TTEC: 12.37 )
Ranked among companies with meaningful ROE (%) only.
TTEC' s ROE (%) Range Over the Past 10 Years
Min: 11.16  Med: 15.26 Max: 18.27
Current: 12.37
11.16
18.27
ROA (%) 6.30
TTEC's ROA (%) is ranked higher than
66% of the 761 Companies
in the Global Business Services industry.

( Industry Median: 3.50 vs. TTEC: 6.30 )
Ranked among companies with meaningful ROA (%) only.
TTEC' s ROA (%) Range Over the Past 10 Years
Min: 7.27  Med: 8.64 Max: 10.96
Current: 6.3
7.27
10.96
ROC (Joel Greenblatt) (%) 26.46
TTEC's ROC (Joel Greenblatt) (%) is ranked higher than
53% of the 744 Companies
in the Global Business Services industry.

( Industry Median: 23.20 vs. TTEC: 26.46 )
Ranked among companies with meaningful ROC (Joel Greenblatt) (%) only.
TTEC' s ROC (Joel Greenblatt) (%) Range Over the Past 10 Years
Min: 25.85  Med: 33.73 Max: 39.43
Current: 26.46
25.85
39.43
Revenue Growth (3Y)(%) 7.80
TTEC's Revenue Growth (3Y)(%) is ranked higher than
67% of the 601 Companies
in the Global Business Services industry.

( Industry Median: 3.40 vs. TTEC: 7.80 )
Ranked among companies with meaningful Revenue Growth (3Y)(%) only.
TTEC' s Revenue Growth (3Y)(%) Range Over the Past 10 Years
Min: -2.1  Med: 7.80 Max: 40.8
Current: 7.8
-2.1
40.8
EBITDA Growth (3Y)(%) 13.50
TTEC's EBITDA Growth (3Y)(%) is ranked higher than
69% of the 509 Companies
in the Global Business Services industry.

( Industry Median: 5.60 vs. TTEC: 13.50 )
Ranked among companies with meaningful EBITDA Growth (3Y)(%) only.
TTEC' s EBITDA Growth (3Y)(%) Range Over the Past 10 Years
Min: -25.1  Med: 11.30 Max: 42.7
Current: 13.5
-25.1
42.7
» TTEC's 10-Y Financials

Financials (Next Earnings Date: Est. 2016-08-06)


Revenue & Net Income
Cash & Debt
Oprt. Cash Flow & Free Cash Flow
Oprt. Cash Flow & Net Income

» Details

Guru Trades

Q2 2015

TTEC Guru Trades in Q2 2015

Paul Tudor Jones 9,907 sh (New)
Murray Stahl 34,123 sh (+0.04%)
Jim Simons 293,600 sh (-16.29%)
» More
Q3 2015

TTEC Guru Trades in Q3 2015

Joel Greenblatt 44,662 sh (New)
Paul Tudor Jones Sold Out
Jim Simons 282,200 sh (-3.88%)
Murray Stahl 26,481 sh (-22.40%)
» More
Q4 2015

TTEC Guru Trades in Q4 2015

John Hussman 50,000 sh (New)
Joel Greenblatt 124,232 sh (+178.16%)
Jim Simons 308,400 sh (+9.28%)
Murray Stahl 21,097 sh (-20.33%)
» More
Q1 2016

TTEC Guru Trades in Q1 2016

John Hussman 100,000 sh (+100.00%)
Jim Simons 347,200 sh (+12.58%)
Murray Stahl 18,466 sh (-12.47%)
Joel Greenblatt 65,550 sh (-47.24%)
» More
» Details

Insider Trades

Latest Guru Trades with TTEC

(List those with share number changes of more than 20%, or impact to portfolio more than 0.1%)

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Business Description

Industry: Business Services » Business Services
Compare:NAS:HURN, OTCPK:TRCLF, NAS:SCOR, OTCPK:MITFF, NAS:PRAA, OTCPK:GFKAF, NYSE:TNET, NAS:ABCO, NAS:EXPO, NAS:GK, OTCPK:SECCF, NYSE:WNS, NYSE:ENV, NAS:HMSY, NAS:LABL, NYSE:QUAD, NYSE:SSTK, NYSE:NSP, OTCPK:GAPFF, NYSE:FCN » details
Traded in other countries:TH1.Germany,
TeleTech Holdings Inc is a customer engagement management service provider. It caters to the automotive, communications, financial services, government, healthcare, logistics, media and entertainment, retail, and other industries.

TeleTech Holdings Inc was founded in 1982. The Company is a provider of customer strategy, analytics-driven and technology-enabled customer engagement management solutions with employees delivering services across 24 countries from 54 delivery centers on five continents. Its business segments include: Customer Management Services, Customer Growth Services, Customer Technology Services and Customer Strategy Services. Its Customer Management Services segment includes the customer experience delivery solutions which integrate new technology with trained customer experience professionals to optimize the customer experience across all channels and all stages of the customer lifecycle from an onshore, offshore or work-from-home environment; the Customer Growth Services segment includes the technology-enabled sales and marketing business, including certain acquired assets of the digital marketing business of WebMetro; the Customer Technology Services segment includes the system integration and hosted and managed technology offerings, including certain acquired assets of TSG; and the Customer Strategy Services segment includes the customer experience strategy and data analytics offerings. The Company serves clients in the automotive, communications, financial services, government, healthcare, logistics, media and entertainment, retail, technology, travel and transportation industries. The Company competes with the in-house customer experience management operations of its current and potential clients. It also competes with certain companies that provide business process outsourcing services including: Accenture Ltd.; Convergys Corporation; Sykes Enterprises Inc., IBM and Teleperformance among others. The Company's business is subject to extensive regulation by U.S. and foreign national, state and provincial authorities relating to confidential client and customer data and customer communications.

Ratios

vs
industry
vs
history
P/E(ttm) 23.95
TTEC's P/E(ttm) is ranked lower than
60% of the 582 Companies
in the Global Business Services industry.

( Industry Median: 9999.00 vs. TTEC: 23.95 )
Ranked among companies with meaningful P/E(ttm) only.
TTEC' s P/E(ttm) Range Over the Past 10 Years
Min: 6.68  Med: 18.42 Max: 44.16
Current: 23.95
6.68
44.16
PE(NRI) 23.95
TTEC's PE(NRI) is ranked lower than
59% of the 584 Companies
in the Global Business Services industry.

( Industry Median: 19.89 vs. TTEC: 23.95 )
Ranked among companies with meaningful PE(NRI) only.
TTEC' s PE(NRI) Range Over the Past 10 Years
Min: 6.68  Med: 18.42 Max: 44.16
Current: 23.95
6.68
44.16
Price/Owner Earnings (ttm) 18.85
TTEC's Price/Owner Earnings (ttm) is ranked higher than
50% of the 362 Companies
in the Global Business Services industry.

( Industry Median: 18.76 vs. TTEC: 18.85 )
Ranked among companies with meaningful Price/Owner Earnings (ttm) only.
TTEC' s Price/Owner Earnings (ttm) Range Over the Past 10 Years
Min: 4.84  Med: 19.50 Max: 257.16
Current: 18.85
4.84
257.16
P/B 2.88
TTEC's P/B is ranked lower than
64% of the 710 Companies
in the Global Business Services industry.

( Industry Median: 2.04 vs. TTEC: 2.88 )
Ranked among companies with meaningful P/B only.
TTEC' s P/B Range Over the Past 10 Years
Min: 1.15  Med: 2.65 Max: 7.08
Current: 2.88
1.15
7.08
P/S 1.01
TTEC's P/S is ranked higher than
53% of the 721 Companies
in the Global Business Services industry.

( Industry Median: 1.16 vs. TTEC: 1.01 )
Ranked among companies with meaningful P/S only.
TTEC' s P/S Range Over the Past 10 Years
Min: 0.35  Med: 1.00 Max: 2.25
Current: 1.01
0.35
2.25
PFCF 17.89
TTEC's PFCF is ranked higher than
53% of the 341 Companies
in the Global Business Services industry.

( Industry Median: 18.57 vs. TTEC: 17.89 )
Ranked among companies with meaningful PFCF only.
TTEC' s PFCF Range Over the Past 10 Years
Min: 4.55  Med: 15.89 Max: 172.97
Current: 17.89
4.55
172.97
POCF 9.18
TTEC's POCF is ranked higher than
64% of the 416 Companies
in the Global Business Services industry.

( Industry Median: 12.45 vs. TTEC: 9.18 )
Ranked among companies with meaningful POCF only.
TTEC' s POCF Range Over the Past 10 Years
Min: 3.1  Med: 9.79 Max: 30.53
Current: 9.18
3.1
30.53
EV-to-EBIT 15.68
TTEC's EV-to-EBIT is ranked lower than
57% of the 557 Companies
in the Global Business Services industry.

( Industry Median: 13.72 vs. TTEC: 15.68 )
Ranked among companies with meaningful EV-to-EBIT only.
TTEC' s EV-to-EBIT Range Over the Past 10 Years
Min: 4.4  Med: 12.50 Max: 30.8
Current: 15.68
4.4
30.8
EV-to-EBITDA 8.83
TTEC's EV-to-EBITDA is ranked higher than
60% of the 598 Companies
in the Global Business Services industry.

( Industry Median: 10.42 vs. TTEC: 8.83 )
Ranked among companies with meaningful EV-to-EBITDA only.
TTEC' s EV-to-EBITDA Range Over the Past 10 Years
Min: 2.8  Med: 8.10 Max: 18.8
Current: 8.83
2.8
18.8
PEG 2.61
TTEC's PEG is ranked lower than
65% of the 253 Companies
in the Global Business Services industry.

( Industry Median: 1.76 vs. TTEC: 2.61 )
Ranked among companies with meaningful PEG only.
TTEC' s PEG Range Over the Past 10 Years
Min: 0.34  Med: 2.43 Max: 128.73
Current: 2.61
0.34
128.73
Shiller P/E 22.19
TTEC's Shiller P/E is ranked higher than
58% of the 154 Companies
in the Global Business Services industry.

( Industry Median: 26.43 vs. TTEC: 22.19 )
Ranked among companies with meaningful Shiller P/E only.
TTEC' s Shiller P/E Range Over the Past 10 Years
Min: 16.86  Med: 27.58 Max: 124.81
Current: 22.19
16.86
124.81
Current Ratio 2.25
TTEC's Current Ratio is ranked higher than
71% of the 708 Companies
in the Global Business Services industry.

( Industry Median: 1.55 vs. TTEC: 2.25 )
Ranked among companies with meaningful Current Ratio only.
TTEC' s Current Ratio Range Over the Past 10 Years
Min: 1.22  Med: 2.39 Max: 4.29
Current: 2.25
1.22
4.29
Quick Ratio 2.25
TTEC's Quick Ratio is ranked higher than
74% of the 708 Companies
in the Global Business Services industry.

( Industry Median: 1.40 vs. TTEC: 2.25 )
Ranked among companies with meaningful Quick Ratio only.
TTEC' s Quick Ratio Range Over the Past 10 Years
Min: 1.22  Med: 2.39 Max: 4.29
Current: 2.25
1.22
4.29
Days Sales Outstanding 82.01
TTEC's Days Sales Outstanding is ranked lower than
73% of the 590 Companies
in the Global Business Services industry.

( Industry Median: 58.75 vs. TTEC: 82.01 )
Ranked among companies with meaningful Days Sales Outstanding only.
TTEC' s Days Sales Outstanding Range Over the Past 10 Years
Min: 61.78  Med: 73.82 Max: 81.25
Current: 82.01
61.78
81.25
Days Payable 15.46
TTEC's Days Payable is ranked lower than
77% of the 510 Companies
in the Global Business Services industry.

( Industry Median: 38.48 vs. TTEC: 15.46 )
Ranked among companies with meaningful Days Payable only.
TTEC' s Days Payable Range Over the Past 10 Years
Min: 7.84  Med: 12.38 Max: 17.04
Current: 15.46
7.84
17.04

Dividend & Buy Back

vs
industry
vs
history
Dividend Yield 1.37
TTEC's Dividend Yield is ranked lower than
80% of the 670 Companies
in the Global Business Services industry.

( Industry Median: 2.70 vs. TTEC: 1.37 )
Ranked among companies with meaningful Dividend Yield only.
TTEC' s Dividend Yield Range Over the Past 10 Years
Min: 0.62  Med: 1.28 Max: 1.43
Current: 1.37
0.62
1.43
Dividend Payout 0.33
TTEC's Dividend Payout is ranked higher than
65% of the 425 Companies
in the Global Business Services industry.

( Industry Median: 0.43 vs. TTEC: 0.33 )
Ranked among companies with meaningful Dividend Payout only.
TTEC' s Dividend Payout Range Over the Past 10 Years
Min: 0.47  Med: 0.78 Max: 0.8
Current: 0.33
0.47
0.8
Forward Dividend Yield 1.40
TTEC's Forward Dividend Yield is ranked lower than
84% of the 630 Companies
in the Global Business Services industry.

( Industry Median: 2.91 vs. TTEC: 1.40 )
Ranked among companies with meaningful Forward Dividend Yield only.
N/A
Yield on cost (5-Year) 1.39
TTEC's Yield on cost (5-Year) is ranked lower than
82% of the 778 Companies
in the Global Business Services industry.

( Industry Median: 3.36 vs. TTEC: 1.39 )
Ranked among companies with meaningful Yield on cost (5-Year) only.
TTEC' s Yield on cost (5-Year) Range Over the Past 10 Years
Min: 0.62  Med: 1.28 Max: 1.43
Current: 1.39
0.62
1.43
3-Year Average Share Buyback Ratio 2.50
TTEC's 3-Year Average Share Buyback Ratio is ranked higher than
93% of the 441 Companies
in the Global Business Services industry.

( Industry Median: -1.50 vs. TTEC: 2.50 )
Ranked among companies with meaningful 3-Year Average Share Buyback Ratio only.
TTEC' s 3-Year Average Share Buyback Ratio Range Over the Past 10 Years
Min: -9.9  Med: 2.30 Max: 6.1
Current: 2.5
-9.9
6.1

Valuation & Return

vs
industry
vs
history
Price/Net Current Asset Value 64.32
TTEC's Price/Net Current Asset Value is ranked lower than
95% of the 339 Companies
in the Global Business Services industry.

( Industry Median: 5.68 vs. TTEC: 64.32 )
Ranked among companies with meaningful Price/Net Current Asset Value only.
TTEC' s Price/Net Current Asset Value Range Over the Past 10 Years
Min: 3.44  Med: 11.14 Max: 253.73
Current: 64.32
3.44
253.73
Price/Tangible Book 4.55
TTEC's Price/Tangible Book is ranked lower than
66% of the 563 Companies
in the Global Business Services industry.

( Industry Median: 2.38 vs. TTEC: 4.55 )
Ranked among companies with meaningful Price/Tangible Book only.
TTEC' s Price/Tangible Book Range Over the Past 10 Years
Min: 1.14  Med: 3.35 Max: 25.85
Current: 4.55
1.14
25.85
Price/Projected FCF 1.14
TTEC's Price/Projected FCF is ranked higher than
59% of the 370 Companies
in the Global Business Services industry.

( Industry Median: 1.33 vs. TTEC: 1.14 )
Ranked among companies with meaningful Price/Projected FCF only.
TTEC' s Price/Projected FCF Range Over the Past 10 Years
Min: 0.64  Med: 1.12 Max: 4.44
Current: 1.14
0.64
4.44
Price/DCF (Earnings Based) 1.57
TTEC's Price/DCF (Earnings Based) is ranked higher than
54% of the 48 Companies
in the Global Business Services industry.

( Industry Median: 1.70 vs. TTEC: 1.57 )
Ranked among companies with meaningful Price/DCF (Earnings Based) only.
N/A
Price/Median PS Value 1.02
TTEC's Price/Median PS Value is ranked higher than
53% of the 638 Companies
in the Global Business Services industry.

( Industry Median: 1.05 vs. TTEC: 1.02 )
Ranked among companies with meaningful Price/Median PS Value only.
TTEC' s Price/Median PS Value Range Over the Past 10 Years
Min: 0.3  Med: 1.01 Max: 8.9
Current: 1.02
0.3
8.9
Price/Peter Lynch Fair Value 2.33
TTEC's Price/Peter Lynch Fair Value is ranked lower than
72% of the 176 Companies
in the Global Business Services industry.

( Industry Median: 1.51 vs. TTEC: 2.33 )
Ranked among companies with meaningful Price/Peter Lynch Fair Value only.
TTEC' s Price/Peter Lynch Fair Value Range Over the Past 10 Years
Min: 0.47  Med: 2.12 Max: 20.88
Current: 2.33
0.47
20.88
Price/Graham Number 2.19
TTEC's Price/Graham Number is ranked lower than
63% of the 405 Companies
in the Global Business Services industry.

( Industry Median: 1.53 vs. TTEC: 2.19 )
Ranked among companies with meaningful Price/Graham Number only.
TTEC' s Price/Graham Number Range Over the Past 10 Years
Min: 0.79  Med: 1.93 Max: 6.25
Current: 2.19
0.79
6.25
Earnings Yield (Greenblatt) (%) 6.35
TTEC's Earnings Yield (Greenblatt) (%) is ranked higher than
57% of the 734 Companies
in the Global Business Services industry.

( Industry Median: 5.40 vs. TTEC: 6.35 )
Ranked among companies with meaningful Earnings Yield (Greenblatt) (%) only.
TTEC' s Earnings Yield (Greenblatt) (%) Range Over the Past 10 Years
Min: 3.2  Med: 8.00 Max: 22.7
Current: 6.35
3.2
22.7
Forward Rate of Return (Yacktman) (%) 14.57
TTEC's Forward Rate of Return (Yacktman) (%) is ranked higher than
62% of the 382 Companies
in the Global Business Services industry.

( Industry Median: 10.57 vs. TTEC: 14.57 )
Ranked among companies with meaningful Forward Rate of Return (Yacktman) (%) only.
TTEC' s Forward Rate of Return (Yacktman) (%) Range Over the Past 10 Years
Min: -1.7  Med: 14.00 Max: 30.3
Current: 14.57
-1.7
30.3

More Statistics

Revenue (TTM) (Mil) $1,274
EPS (TTM) $ 1.11
Beta0.79
Short Percentage of Float2.90%
52-Week Range $24.19 - 30.75
Shares Outstanding (Mil)48.12
» More Articles for NAS:TTEC

Headlines

Articles On GuruFocus.com
Which Industries Are Super Investors Dumping and Where Are They Shopping? Feb 03 2016 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 25,000 Shares Mar 18 2011 
TeleTech Holdings Inc. (TTEC) SVP & Interim CFO John R Jr Troka sells 3,000 Shares Mar 08 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 12,500 Shares Mar 07 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 10,000 Shares Mar 03 2011 
TeleTech Holdings Inc. Reports Operating Results (10-K) Mar 01 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 23,400 Shares Feb 28 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 1,600 Shares Feb 22 2011 
TeleTech Holdings Inc. (TTEC) SVP & Interim CFO John R Jr Troka sells 2,400 Shares Feb 15 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 12,500 Shares Feb 14 2011 

More From Other Websites
TeleTech Achieves Leader Position in Everest Group's PEAK Matrix™ for Contact Center Outsourcing... Jun 22 2016
TeleTech Achieves Leader Position in Everest Group's PEAK Matrix™ for Contact Center Outsourcing... Jun 22 2016
TeleTech Holdings, Inc. breached its 50 day moving average in a Bullish Manner : TTEC-US : June 21,... Jun 21 2016
TeleTech Appoints Michael Wellman as Chief People Officer Jun 20 2016
TeleTech Appoints Michael Wellman as Chief People Officer Jun 20 2016
TeleTech Announces Increased Share Repurchase Authorization of $25 Million Jun 16 2016
TELETECH HOLDINGS INC Files SEC form 8-K, Other Events, Financial Statements and Exhibits Jun 16 2016
TeleTech Announces Increased Share Repurchase Authorization of $25 Million Jun 16 2016
TeleTech Launches Customer Experience 'Moments of Wow' Jun 13 2016
TeleTech Launches Customer Experience 'Moments of Wow' Jun 13 2016
Small Investments in Customer Experiences Deliver Enormous ROI Jun 09 2016
Revana and TeleTech hiring more than 350 in Phoenix metro Jun 07 2016
TeleTech Holdings, Inc. breached its 50 day moving average in a Bullish Manner : TTEC-US : June 7,... Jun 07 2016
TeleTech Technology Introduces Avaya IP Office Cloud Offer Jun 07 2016
TeleTech Technology Introduces Avaya IP Office Cloud Offer Jun 07 2016
TELETECH HOLDINGS INC Files SEC form 8-K, Submission of Matters to a Vote of Security Holders May 27 2016
TeleTech Holdings (TTEC): Moving Average Crossover Alert May 24 2016
TELETECH HOLDINGS INC Financials May 18 2016
TeleTech Holdings, Inc. :TTEC-US: Earnings Analysis: Q1, 2016 By the Numbers May 17 2016
Passport to a Better Customer Experience Journey May 12 2016

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