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GuruFocus Financial Strength Rank measures how strong a company’s financial situation is. It is based on these factors

1. The debt burden that the company has as measured by its Interest coverage (current year).
2. Debt to revenue ratio. The lower, the better
3. Altman Z-score.

A company ranks high with financial strength is likely to withstand any business slowdowns and recessions.

Financial Strength : 8/10

vs
industry
vs
history
Cash to Debt 0.76
TTEC's Cash to Debt is ranked higher than
60% of the 993 Companies
in the Global Business Services industry.

( Industry Median: 1.05 vs. TTEC: 0.76 )
TTEC' s 10-Year Cash to Debt Range
Min: 0.07   Max: No Debt
Current: 0.76

Equity to Asset 0.53
TTEC's Equity to Asset is ranked higher than
69% of the 959 Companies
in the Global Business Services industry.

( Industry Median: 0.46 vs. TTEC: 0.53 )
TTEC' s 10-Year Equity to Asset Range
Min: 0.4   Max: 0.76
Current: 0.53

0.4
0.76
Interest Coverage 13.50
TTEC's Interest Coverage is ranked higher than
55% of the 671 Companies
in the Global Business Services industry.

( Industry Median: 22.17 vs. TTEC: 13.50 )
TTEC' s 10-Year Interest Coverage Range
Min: 0.27   Max: 31.89
Current: 13.5

0.27
31.89
F-Score: 7
Z-Score: 4.98
M-Score: -2.70
WACC vs ROIC
9.67%
16.95%
WACC
ROIC
GuruFocus Profitability Rank ranks how profitable a company is and how likely the company’s business will stay that way. It is based on these factors:

1. Operating Margin
2. Trend of the Operating Margin (5-year average). The company with an uptrend profit margin has a higher rank.
••3. Consistency of the profitability
4. Piotroski F-Score
5. Predictability Rank•

The maximum rank is 10. A rank of 7 or higher means a higher profitability and may stay that way. A rank of 3 or lower indicates that the company has had trouble to make a profit.

Profitability Rank is not directly related to the Financial Strength Rank. But if a company is consistently profitable, its financial strength will be stronger.

Profitability & Growth : 6/10

vs
industry
vs
history
Operating margin (%) 8.11
TTEC's Operating margin (%) is ranked higher than
72% of the 989 Companies
in the Global Business Services industry.

( Industry Median: 6.76 vs. TTEC: 8.11 )
TTEC' s 10-Year Operating margin (%) Range
Min: 0.2   Max: 13.84
Current: 8.11

0.2
13.84
Net-margin (%) 5.71
TTEC's Net-margin (%) is ranked higher than
74% of the 989 Companies
in the Global Business Services industry.

( Industry Median: 4.40 vs. TTEC: 5.71 )
TTEC' s 10-Year Net-margin (%) Range
Min: -3.05   Max: 8.34
Current: 5.71

-3.05
8.34
ROE (%) 14.98
TTEC's ROE (%) is ranked higher than
82% of the 944 Companies
in the Global Business Services industry.

( Industry Median: 8.78 vs. TTEC: 14.98 )
TTEC' s 10-Year ROE (%) Range
Min: -10.31   Max: 23.94
Current: 14.98

-10.31
23.94
ROA (%) 8.33
TTEC's ROA (%) is ranked higher than
85% of the 1001 Companies
in the Global Business Services industry.

( Industry Median: 3.94 vs. TTEC: 8.33 )
TTEC' s 10-Year ROA (%) Range
Min: -5.5   Max: 15.65
Current: 8.33

-5.5
15.65
ROC (Joel Greenblatt) (%) 35.19
TTEC's ROC (Joel Greenblatt) (%) is ranked higher than
73% of the 992 Companies
in the Global Business Services industry.

( Industry Median: 29.02 vs. TTEC: 35.19 )
TTEC' s 10-Year ROC (Joel Greenblatt) (%) Range
Min: 0.91   Max: 49.11
Current: 35.19

0.91
49.11
Revenue Growth (3Y)(%) 8.80
TTEC's Revenue Growth (3Y)(%) is ranked higher than
78% of the 808 Companies
in the Global Business Services industry.

( Industry Median: 4.80 vs. TTEC: 8.80 )
TTEC' s 10-Year Revenue Growth (3Y)(%) Range
Min: -2.1   Max: 40
Current: 8.8

-2.1
40
EBITDA Growth (3Y)(%) 8.40
TTEC's EBITDA Growth (3Y)(%) is ranked higher than
73% of the 680 Companies
in the Global Business Services industry.

( Industry Median: 5.90 vs. TTEC: 8.40 )
TTEC' s 10-Year EBITDA Growth (3Y)(%) Range
Min: -21.6   Max: 41.1
Current: 8.4

-21.6
41.1
EPS Growth (3Y)(%) 16.80
TTEC's EPS Growth (3Y)(%) is ranked higher than
80% of the 627 Companies
in the Global Business Services industry.

( Industry Median: 7.30 vs. TTEC: 16.80 )
TTEC' s 10-Year EPS Growth (3Y)(%) Range
Min: 3.5   Max: 43.3
Current: 16.8

3.5
43.3
» TTEC's 10-Y Financials

Financials


Revenue & Net Income
Cash & Debt
Oprt. Cash Flow & Free Cash Flow

» Details

Guru Trades

Q1 2014

TTEC Guru Trades in Q1 2014

Joel Greenblatt 344,874 sh (+104.84%)
Jim Simons 319,176 sh (+58.62%)
Murray Stahl 32,588 sh (+45.2%)
Steven Cohen Sold Out
Paul Tudor Jones 20,058 sh (-4.48%)
Chuck Royce 711,673 sh (-5.32%)
» More
Q2 2014

TTEC Guru Trades in Q2 2014

Paul Tudor Jones Sold Out
Murray Stahl 28,239 sh (-13.35%)
Jim Simons 269,122 sh (-15.68%)
Joel Greenblatt 249,247 sh (-27.73%)
Chuck Royce 415,301 sh (-41.64%)
» More
Q3 2014

TTEC Guru Trades in Q3 2014

Jim Simons 318,522 sh (+18.36%)
Murray Stahl 32,879 sh (+16.43%)
Chuck Royce 365,301 sh (-12.04%)
Joel Greenblatt 126,240 sh (-49.35%)
» More
Q4 2014

TTEC Guru Trades in Q4 2014

Murray Stahl 36,175 sh (+10.02%)
Joel Greenblatt Sold Out
Jim Simons 302,522 sh (-5.02%)
Chuck Royce 321,501 sh (-11.99%)
» More
» Details

Insider Trades

Latest Guru Trades with TTEC

(List those with share number changes of more than 20%, or impact to portfolio more than 0.1%)

GuruDate Trades Impact to Portfolio Price Range * (?) Current Price Change from Average Current Shares
Joel Greenblatt 2014-12-31 Sold Out 0.03%$21.81 - $25.87 $ 24.040%0
Joel Greenblatt 2014-09-30 Reduce -49.35%0.04%$24.72 - $29.54 $ 24.04-12%126240
Joel Greenblatt 2014-06-30 Reduce -27.73%0.04%$23.58 - $29.24 $ 24.04-7%249247
Joel Greenblatt 2014-03-31 Add 104.84%0.07%$21.29 - $24.98 $ 24.044%344874
Joel Greenblatt 2013-12-31 New Buy0.1%$23.48 - $26.91 $ 24.04-5%168361
Joel Greenblatt 2012-06-30 Sold Out 0.09%$14.44 - $16.58 $ 24.0458%0
Joel Greenblatt 2012-03-31 New Buy0.09%$15.12 - $17.97 $ 24.0455%62428
Premium More recent guru trades are included for Premium Members only!!
Premium More recent guru trades are included for USA Subscribe Members only!!
» Interactive Charts

Peter Lynch Chart ( What is Peter Lynch Charts )

Ratios

vs
industry
vs
history
P/E(ttm) 17.30
TTEC's P/E(ttm) is ranked higher than
83% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 33.40 vs. TTEC: 17.30 )
TTEC' s 10-Year P/E(ttm) Range
Min: 6.71   Max: 46.04
Current: 17.3

6.71
46.04
Forward P/E 14.39
TTEC's Forward P/E is ranked higher than
88% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 0.00 vs. TTEC: 14.39 )
N/A
PE(NRI) 17.20
TTEC's PE(NRI) is ranked higher than
83% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 32.10 vs. TTEC: 17.20 )
TTEC' s 10-Year PE(NRI) Range
Min: 6.68   Max: 46.53
Current: 17.2

6.68
46.53
P/B 2.60
TTEC's P/B is ranked higher than
70% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 3.41 vs. TTEC: 2.60 )
TTEC' s 10-Year P/B Range
Min: 1.16   Max: 7.07
Current: 2.6

1.16
7.07
P/S 1.00
TTEC's P/S is ranked higher than
75% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 1.78 vs. TTEC: 1.00 )
TTEC' s 10-Year P/S Range
Min: 0.34   Max: 2.24
Current: 1

0.34
2.24
PFCF 23.50
TTEC's PFCF is ranked higher than
76% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 47.46 vs. TTEC: 23.50 )
TTEC' s 10-Year PFCF Range
Min: 4.49   Max: 256
Current: 23.5

4.49
256
POCF 9.86
TTEC's POCF is ranked higher than
79% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 18.67 vs. TTEC: 9.86 )
TTEC' s 10-Year POCF Range
Min: 3.05   Max: 30.85
Current: 9.86

3.05
30.85
EV-to-EBIT 12.14
TTEC's EV-to-EBIT is ranked higher than
83% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 20.71 vs. TTEC: 12.14 )
TTEC' s 10-Year EV-to-EBIT Range
Min: 4.2   Max: 33.9
Current: 12.14

4.2
33.9
PEG 19.11
TTEC's PEG is ranked higher than
82% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 0.00 vs. TTEC: 19.11 )
TTEC' s 10-Year PEG Range
Min: 0.41   Max: 43.89
Current: 19.11

0.41
43.89
Shiller P/E 19.50
TTEC's Shiller P/E is ranked higher than
89% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 0.00 vs. TTEC: 19.50 )
TTEC' s 10-Year Shiller P/E Range
Min: 13.9   Max: 258.15
Current: 19.5

13.9
258.15
Current Ratio 2.33
TTEC's Current Ratio is ranked higher than
83% of the 975 Companies
in the Global Business Services industry.

( Industry Median: 1.43 vs. TTEC: 2.33 )
TTEC' s 10-Year Current Ratio Range
Min: 1.22   Max: 4.29
Current: 2.33

1.22
4.29
Quick Ratio 2.33
TTEC's Quick Ratio is ranked higher than
84% of the 975 Companies
in the Global Business Services industry.

( Industry Median: 1.31 vs. TTEC: 2.33 )
TTEC' s 10-Year Quick Ratio Range
Min: 1.22   Max: 4.29
Current: 2.33

1.22
4.29
Days Sales Outstanding 79.72
TTEC's Days Sales Outstanding is ranked higher than
65% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 75.74 vs. TTEC: 79.72 )
TTEC' s 10-Year Days Sales Outstanding Range
Min: 49.39   Max: 79.71
Current: 79.72

49.39
79.71

Dividend & Buy Back

vs
industry
vs
history
Dividend Yield 0.70
TTEC's Dividend Yield is ranked lower than
127% of the 648 Companies
in the Global Business Services industry.

( Industry Median: 2.14 vs. TTEC: 0.70 )
TTEC' s 10-Year Dividend Yield Range
Min: 0   Max: 0
Current: 0.7

Yield on cost (5-Year) 0.70
TTEC's Yield on cost (5-Year) is ranked lower than
123% of the 667 Companies
in the Global Business Services industry.

( Industry Median: 2.59 vs. TTEC: 0.70 )
TTEC' s 10-Year Yield on cost (5-Year) Range
Min: 0   Max: 0
Current: 0.7

Share Buyback Rate 5.40
TTEC's Share Buyback Rate is ranked higher than
98% of the 687 Companies
in the Global Business Services industry.

( Industry Median: -1.20 vs. TTEC: 5.40 )
TTEC' s 10-Year Share Buyback Rate Range
Min: 5.9   Max: -9.1
Current: 5.4

Valuation & Return

vs
industry
vs
history
Price/Tangible Book 4.40
TTEC's Price/Tangible Book is ranked higher than
80% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 13.54 vs. TTEC: 4.40 )
TTEC' s 10-Year Price/Tangible Book Range
Min: 1.14   Max: 25.89
Current: 4.4

1.14
25.89
Price/DCF (Projected) 1.00
TTEC's Price/DCF (Projected) is ranked higher than
88% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 4.12 vs. TTEC: 1.00 )
TTEC' s 10-Year Price/DCF (Projected) Range
Min: 0.64   Max: 6.68
Current: 1

0.64
6.68
Price/Median PS Value 1.10
TTEC's Price/Median PS Value is ranked higher than
71% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 1.25 vs. TTEC: 1.10 )
TTEC' s 10-Year Price/Median PS Value Range
Min: 0.33   Max: 10.24
Current: 1.1

0.33
10.24
Price/Graham Number 1.70
TTEC's Price/Graham Number is ranked higher than
82% of the 1144 Companies
in the Global Business Services industry.

( Industry Median: 0.00 vs. TTEC: 1.70 )
TTEC' s 10-Year Price/Graham Number Range
Min: 0.74   Max: 8.1
Current: 1.7

0.74
8.1
Earnings Yield (Greenblatt) 8.10
TTEC's Earnings Yield (Greenblatt) is ranked higher than
81% of the 988 Companies
in the Global Business Services industry.

( Industry Median: 5.50 vs. TTEC: 8.10 )
TTEC' s 10-Year Earnings Yield (Greenblatt) Range
Min: 3   Max: 23.6
Current: 8.1

3
23.6
Forward Rate of Return (Yacktman) 9.80
TTEC's Forward Rate of Return (Yacktman) is ranked higher than
68% of the 594 Companies
in the Global Business Services industry.

( Industry Median: 11.42 vs. TTEC: 9.80 )
TTEC' s 10-Year Forward Rate of Return (Yacktman) Range
Min: -9.7   Max: 27.1
Current: 9.8

-9.7
27.1

Business Description

Industry: Business Services » Business Services
Compare:ADP, G, ENV, CMPGY, SGSOY » details
Traded in other countries:TH1.Germany,
TeleTech Holdings, Inc, was founded in 1982. The Company completed an initial public offering of its common stock in 1996. The Company is a provider of customer strategy, analytics-driven and technology-enabled customer engagement management solutions with employees delivering services across 24 countries from 54 delivery centers on five continents. Its business segments include: Customer Management Services, Customer Growth Services, Customer Technology Services and Customer Strategy Services. Its Customer Management Services segment includes the customer experience delivery solutions which integrate new technology with trained customer experience professionals to optimize the customer experience across all channels and all stages of the customer lifecycle from an onshore, offshore or work-from-home environment; the Customer Growth Services segment includes the technology-enabled sales and marketing business, including certain acquired assets of the digital marketing business of WebMetro; the Customer Technology Services segment includes the system integration and hosted and managed technology offerings, including certain acquired assets of TSG; and the Customer Strategy Services segment includes the customer experience strategy and data analytics offerings. The Company serves more than 250 clients in the automotive, communications, financial services, government, healthcare, logistics, media and entertainment, retail, technology, travel and transportation industries. The Company competes with the in-house customer experience management operations of its current and potential clients. It also competes with certain companies that provide business process outsourcing services including: Accenture Ltd.; Convergys Corporation; Genpact Ltd, Sykes Enterprises Inc., IBM and Teleperformance, among others. The Company's business is subject to extensive regulation by U.S. and foreign national, state and provincial authorities relating to confidential client and customer data and customer communications.
» More Articles for TTEC

Headlines

Articles On GuruFocus.com
comment on TTEC Dec 22 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 25,000 Shares Mar 18 2011 
TeleTech Holdings Inc. (TTEC) SVP & Interim CFO John R Jr Troka sells 3,000 Shares Mar 08 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 12,500 Shares Mar 07 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 10,000 Shares Mar 03 2011 
TeleTech Holdings Inc. Reports Operating Results (10-K) Mar 01 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 23,400 Shares Feb 28 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 1,600 Shares Feb 22 2011 
TeleTech Holdings Inc. (TTEC) SVP & Interim CFO John R Jr Troka sells 2,400 Shares Feb 15 2011 
TeleTech Holdings Inc. (TTEC) Vice Chairman James E Barlett sells 12,500 Shares Feb 14 2011 

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