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If you like to contact us about your membership (new subscription, renewal, or cancellation), the best way is to use this form. We will process the request within 30 minutes if it is during business hours (9AM to 5PM CST). During non-business hours, the processing time is less than 24 hours.

If you like to contact us about bug reporting, feature requesting, please use this form.

Full Name:
Email Address:
Help Topic:
When reporting bug, please provide as much detail as possible so we can best assist you. (Which page you have the problem? Which web browser are you using? Internet Explorer 7, 8, 9, Firefox or Google Chrome )

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Address:, PO Box 513, Allen, TX 75013

Email: support (at)

Phone: 469-248-6885 (9AM to 5PM CST only). Please use the form above at other hours and for membership cancellation request.