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Multiple Brands in the Staffing 360 Solutions' Offering Recognized for Exceptional Client Service

February 05, 2020 | About:

NEW YORK, Feb. 05, 2020 (GLOBE NEWSWIRE) -- Staffing 360 Solutions, Inc. ( STAF), a company executing an international buy-integrate-build strategy through the acquisition of staffing organizations in the US and the UK, announced today that four of its businesses earned recognition for providing exceptional client service.

US-based Monroe Staffing Services, Key Resources and Lighthouse Professional Services, leading US staffing agencies in the Commercial and Professional Staffing areas, were each recognized by ClearlyRated for providing superior service to their clients. UK-based CBSbutler, a market-leading technical and engineering recruitment firm, was awarded the 2020 feefo Platinum Trusted Service Award.

Diamond Award

  • Monroe Staffing Services, a leading US staffing agency in Commercial Staffing, won ClearlyRated’s Best of Staffing® Client Diamond Award distinction for consistently earning industry-leading satisfaction scores for delivering service excellence to its clients for at least five consecutive years.
    • Monroe Staffing Services received satisfaction scores of 9 or 10 out of 10 from 83.8% of their clients, significantly higher than the industry’s average of 24%.
    • Monroe Staffing Services received a Net Promoter® Score of 80.7%, a highly favorable comparison to the industry’s average of -2% in 2019.

Best of Staffing Award

Platinum Trusted Service Award

  • CBSbutler, a UK-based market-leading technical and engineering recruitment firm won the 2020 feefo® Platinum Trusted Service Award. With more than half a century of experience in servicing the recruitment needs of the industry, last year CBSbutler was the 2019 Gold Trusted Service Award winner.

Awarded in partnership with presenting sponsor CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated's Best of Staffing Award winners have proven to be industry leaders in service quality, based entirely on ratings provided by their clients. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.

Created by feefo, the Trusted Service Award is presented only to businesses that use feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Paul Polito, President, Commercial Staffing (US) for Staffing 360 Solutions, said that In what has been one of the most challenging environments to find top talent in the past 20 years, I am extremely proud that our Monroe Staffing and Key Resources employees continue to deliver this excellent award-winning level of service to our clients.

“The Monroe team’s ability to consistently provide outstanding service earned both our first Diamond level award, as well as the highest Net Promoter Score in our history. I’m delighted that our talented Key Resources team earned its first Best of Staffing Client Award. I thank all of our Monroe and Key clients for trusting us to fulfill their staffing needs, and we intend to deliver similar results in this upcoming year,” concluded Polito.

Brendan Flood, Chairman and CEO of Staffing 360 Solutions, added that “The fact that our team at CBSbutler continues its laser focus to fill our clients’ needs was just one of many reasons it was recognized with its first Platinum Trusted Service Award. I’m honored and gratified that the Lighthouse Professional Services and Key Resources teams have been distinguished for the first time by ClearlyRated for their unwavering commitment to deliver excellent customer service. I’m also pleased to acknowledge the first Diamond Award achievement for Monroe Staffing, a ClearlyRated Best of Staffing partner for the last five years.”

Flood continued, “Each of our four distinguished Staffing 360 Solutions business segments were honored for their best expression of our core business ethic – to tirelessly strive to provide exceptional client service. I am proud that everyone’s commitment and hard work have earned our industry’s recognition. We look forward to the team continuing to deliver expert services while expanding cross-sales activities to offer our clients a broad range of offerings.”

About Staffing 360 Solutions, Inc.
Staffing 360 Solutions, Inc. is engaged in the execution of an international buy-integrate-build strategy through the acquisition of domestic and international staffing organizations in the United States and United Kingdom. The Company believes that the staffing industry offers opportunities for accretive acquisitions that will drive profitable annual revenues to $500 million. As part of its targeted consolidation model, the Company is pursuing acquisition targets in the finance and accounting, administrative, engineering, IT, and Light Industrial staffing space. For more information, please visit: www.staffing360solutions.com. Follow Staffing 360 Solutions on Facebook, LinkedIn and Twitter.

Forward-Looking Statements
This press release contains forward-looking statements, which may be identified by words such as "expect," "look forward to," "anticipate," "intend," "plan," "believe," "seek," "estimate," "will," "project" or words of similar meaning. Although Staffing 360 Solutions, Inc. believes such forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Actual results may vary materially from those expressed or implied by the statements herein, including the goal of achieving annualized revenues of $500 million, due to the Company’s ability to successfully raise sufficient capital on reasonable terms or at all, to consummate additional acquisitions, to successfully integrate newly acquired companies, to organically grow its business, to successfully defend potential future litigation, changes in local or national economic conditions, the ability to comply with contractual covenants, including in respect of its debt, as well as various additional risks, many of which are now unknown and generally out of the Company’s control, and which are detailed from time to time in reports filed by the Company with the SEC, including quarterly reports on Form 10-Q, reports on Form 8-K and annual reports on Form 10-K. Staffing 360 Solutions does not undertake any duty to update any statements contained herein (including any forward-looking statements), except as required by law.

CONTACT:Monroe Staffing Services and Key Resources
Paul Polito, President, US Commercial Staffing
203-502-8704 [email protected]

CONTACT:Lighthouse Professional Services, CBSbutler, and Staffing 360 Solutions Inc.
Brendan Flood, Chairman and CEO, Staffing 360 Solutions, Inc.
+44-(0)20-7464-1999 [email protected]

CONTACT: Investor Relations - Staffing 360 Solutions Inc.
Harvey Bibicoff, CEO, Bibicoff + MacInnis, Inc.
818-379-8500 [email protected]

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