Finally, we added Forrester Research (FORR, Financial) an independent technology research firm that companies use to understand how business technologies are evolving, evaluate which ones to buy, and leverage those investments to improve customer experience and retention. Forrester is an asset-light, high margin business with about two-thirds of its revenue recurring from annual research subscriptions and executive leadership boards. The business has room for meaningful margin expansion if management can accelerate sales growth through product cross-selling and an expanding sales force.
From Chuck Royce (Trades, Portfolio)'s Small Cap Premier Quality Strategy's update and outlook.
