Michael Mauboussin: Blaming The Rat – Incentives, Motivation, and How They Interact

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Jan 17, 2011
• The relationship between incentives and behavior is often vastly more complex than how social scientists portray it.


• Our mix of jobs has changed profoundly while our approach to incentives has not.


• Intrinsic motivation is fragile and relies on autonomy, mastery, and purpose.


• Compensation is about perceived fairness and relies on relative, not absolute, value.


• Goals have two edges: they have drawbacks as well as benefits.


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