ServiceNow Named a Leader in Enterprise Service Management

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Dec 07, 2021

ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the Forrester Waveâ„¢: Enterprise Service Management (ESM), Q4 2021. ServiceNow attributes this recognition to its key differentiator of offering a single platform, single data model, and single architecture for ESM, and continued innovation in advanced platform features, such as AI/ML and Natural Language Query (NLQ).