Sep 06, 2023 / 05:05PM GMT
Unidentified Analyst -
So Laurent, it's good to see you.
Laurent Ferreira - National Bank of Canada - President, CEO & Director
Good to see you. Thank you for having me.
Unidentified Analyst -
In Toronto. Yes, it's our pleasure. Always great having the opportunity to sit down with you. I thought we'd start off the conversation with a topic that I think is really front and center. It's come up a lot today. A big focus, obviously, during the earnings season that just passed, and it's really related to both a more challenging revenue environment in Canada and then the expense control that's required in order to adjust to that revenue environment. So maybe first, speaking from an expense perspective, National Bank delivered 3 quarters in a row of negative operating leverage. Expenses looked good, but there was negative operating leverage, and we've seen a little bit of a pattern there.
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Unidentified Analyst -So the question is, does this mean that you need to take more
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