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TTEC Holdings (TTEC Holdings) Gross Margin %

: 19.22% (As of Dec. 2023)
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Gross Margin % is calculated as gross profit divided by its revenue. TTEC Holdings's Gross Profit for the three months ended in Dec. 2023 was $120 Mil. TTEC Holdings's Revenue for the three months ended in Dec. 2023 was $626 Mil. Therefore, TTEC Holdings's Gross Margin % for the quarter that ended in Dec. 2023 was 19.22%.

Warning Sign:

TTEC Holdings Inc gross margin has been in long-term decline. The average rate of decline per year is -1.3%.


The historical rank and industry rank for TTEC Holdings's Gross Margin % or its related term are showing as below:

TTEC' s Gross Margin % Range Over the Past 10 Years
Min: 21.52   Med: 24.95   Max: 28.61
Current: 21.52


During the past 13 years, the highest Gross Margin % of TTEC Holdings was 28.61%. The lowest was 21.52%. And the median was 24.95%.

TTEC's Gross Margin % is ranked worse than
79.33% of 2627 companies
in the Software industry
Industry Median: 41.67 vs TTEC: 21.52

TTEC Holdings had a gross margin of 19.22% for the quarter that ended in Dec. 2023 => No sustainable competitive advantage

The 5-Year average Growth Rate of Gross Margin for TTEC Holdings was -1.30% per year.


TTEC Holdings Gross Margin % Historical Data

The historical data trend for TTEC Holdings's Gross Margin % can be seen below:

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.

* Premium members only.

TTEC Holdings Annual Data
Trend Dec14 Dec15 Dec16 Dec17 Dec18 Dec19 Dec20 Dec21 Dec22 Dec23
Gross Margin %
Get a 7-Day Free Trial Premium Member Only Premium Member Only 24.38 25.47 25.03 24.03 21.52

TTEC Holdings Quarterly Data
Mar19 Jun19 Sep19 Dec19 Mar20 Jun20 Sep20 Dec20 Mar21 Jun21 Sep21 Dec21 Mar22 Jun22 Sep22 Dec22 Mar23 Jun23 Sep23 Dec23
Gross Margin % Get a 7-Day Free Trial Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only 24.75 23.78 22.60 20.44 19.22

Competitive Comparison

For the Information Technology Services subindustry, TTEC Holdings's Gross Margin %, along with its competitors' market caps and Gross Margin % data, can be viewed below:

* Competitive companies are chosen from companies within the same industry, with headquarter located in same country, with closest market capitalization; x-axis shows the market cap, and y-axis shows the term value; the bigger the dot, the larger the market cap. Note that "N/A" values will not show up in the chart.


TTEC Holdings Gross Margin % Distribution

For the Software industry and Technology sector, TTEC Holdings's Gross Margin % distribution charts can be found below:

* The bar in red indicates where TTEC Holdings's Gross Margin % falls into.



TTEC Holdings Gross Margin % Calculation

Gross Margin is the percentage of Gross Profit out of sales or Revenue.

TTEC Holdings's Gross Margin for the fiscal year that ended in Dec. 2023 is calculated as

Gross Margin % (A: Dec. 2023 )=Gross Profit (A: Dec. 2023 ) / Revenue (A: Dec. 2023 )
=529.9 / 2462.817
=(Revenue - Cost of Goods Sold) / Revenue
=(2462.817 - 1932.877) / 2462.817
=21.52 %

TTEC Holdings's Gross Margin for the quarter that ended in Dec. 2023 is calculated as


Gross Margin % (Q: Dec. 2023 )=Gross Profit (Q: Dec. 2023 ) / Revenue (Q: Dec. 2023 )
=120.4 / 626.181
=(Revenue - Cost of Goods Sold) / Revenue
=(626.181 - 505.813) / 626.181
=19.22 %

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.

A positive Gross Profit is only the first step for a company to make a net profit. The gross profit needs to be big enough to also cover related labor, equipment, rental, marketing/advertising, research and development and a lot of other costs in selling the products.


TTEC Holdings  (NAS:TTEC) Gross Margin % Explanation

Warren Buffett believes that firms with excellent long term economics tend to have consistently higher margins.

Durable competitive advantage creates a high Gross Margin % because of the freedom to price in excess of cost. Companies can be categorized by their Gross Margin %

1. Greater than 40% = Durable competitive advantage
2. Less than 40% = Competition eroding margins
3. Less than 20% = no sustainable competitive advantage
Consistency of Gross Margin is key

TTEC Holdings had a gross margin of 19.22% for the quarter that ended in Dec. 2023 => No sustainable competitive advantage


Be Aware

If a company loses its competitive advantages, usually its gross margin declines well before its sales declines. Watching Gross Margin % and Operating Margin % closely helps avoid value trap situations.


TTEC Holdings Gross Margin % Related Terms

Thank you for viewing the detailed overview of TTEC Holdings's Gross Margin % provided by GuruFocus.com. Please click on the following links to see related term pages.


TTEC Holdings (TTEC Holdings) Business Description

Traded in Other Exchanges
Address
9197 South Peoria Street, Englewood, CO, USA, 80112
TTEC Holdings Inc provides customer engagement management tools and services. The company operates through four operating segments that are organized into two groups, TTEC Digital and TTEC Engage. TTEC Digital is engaged in building and implementing cloud-based and on-premises customer experience tools that enable clients to develop customer engagement strategies. TTEC Engage focuses on delivering sales and marketing solutions to help clients boost their revenue as well as on managing customer's front-to-back office processes to optimize the customer experience. TTEC Engage contributes the vast majority of the company's revenue, and most of the sales are derived from the United States and Canada, followed by Philippines, Asia-Pacific and India.
Executives
Marc Holtzman director 600 SEVENTEENTH STREET, SUITE 2800, DENVER CO 80202
Francois Bourret officer: Interim CFO 9197 S. PEORIA ST., ENGLEWOOD CO 80112
David J. Seybold officer: CEO, TTEC Digital 9197 S. PEORIA ST., ENGLEWOOD CO 80112
Michelle R Swanback officer: CEO, TTEC Engage 7001 EAST BELLEVIEW AVENUE, DENVER CO 80237
Gregory A Conley director 9197 S. PEORIA ST., ENGLEWOOD CO 80112
Margaret B Mclean officer: SVP, GC, CRO & Corp. Sec. 9191 SOUTH JAMAICA STREET, ENGLEWOOD CO 80112
Dustin J. Semach officer: Chief Financial Officer 1 FANATICAL PLACE, CITY OF WINDCREST, SAN ANTONIO TX 78218
Kenneth D Tuchman director, 10 percent owner, officer: CEO & Chairman of the Board C/O MARGARET MCLEAN, TTEC HOLDINGS INC, 9197 SOUTH PEORIA STREET, ENGLEWOOD CO 80112
Robert N Frerichs director C/O TTEC HOLDINGS, INC., 9197 S. PEORIA ST., ENGLEWOOD CO 80112
Gina Loften director 9197 S. PEORIA ST., ENGLEWOOD CO 80112
George Demou officer: President, TTEC Digital 9197 S. PEORIA ST., ENGLEWOOD CO 80112
Richard Sean Erickson officer: SVP, Global Head-TTEC Engage 9197 S. PEORIA ST., ENGLEWOOD CO 80112
Judi Hand officer: EVP, Chief Sales Officer 9197 S. PEORIA STREET, ENGLEWOOD CO 80112
Martin F Deghetto officer: EVP, Global Operations 9197 SOUTH PEORIA STREET, ENGLEWOOD CO 80112
Tracy L Bahl director