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inContact (inContact) ROIC % : -13.45% (As of Sep. 2016)


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What is inContact ROIC %?

ROIC % measures how well a company generates cash flow relative to the capital it has invested in its business. It is also called ROC %. inContact's annualized return on invested capital (ROIC %) for the quarter that ended in Sep. 2016 was -13.45%.

As of today (2024-04-26), inContact's WACC % is 0.00%. inContact's ROIC % is 0.00% (calculated using TTM income statement data). inContact earns returns that do not match up to its cost of capital. It will destroy value as it grows.


inContact ROIC % Historical Data

The historical data trend for inContact's ROIC % can be seen below:

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.

* Premium members only.

inContact ROIC % Chart

inContact Annual Data
Trend Dec06 Dec07 Dec08 Dec09 Dec10 Dec11 Dec12 Dec13 Dec14 Dec15
ROIC %
Get a 7-Day Free Trial Premium Member Only Premium Member Only -34.43 -15.16 -23.17 -13.34 -14.72

inContact Quarterly Data
Dec11 Mar12 Jun12 Sep12 Dec12 Mar13 Jun13 Sep13 Dec13 Mar14 Jun14 Sep14 Dec14 Mar15 Jun15 Sep15 Dec15 Mar16 Jun16 Sep16
ROIC % Get a 7-Day Free Trial Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only -13.78 -7.24 -4.39 -15.41 -13.45

Competitive Comparison of inContact's ROIC %

For the Software - Application subindustry, inContact's ROIC %, along with its competitors' market caps and ROIC % data, can be viewed below:

* Competitive companies are chosen from companies within the same industry, with headquarter located in same country, with closest market capitalization; x-axis shows the market cap, and y-axis shows the term value; the bigger the dot, the larger the market cap. Note that "N/A" values will not show up in the chart.


inContact's ROIC % Distribution in the Software Industry

For the Software industry and Technology sector, inContact's ROIC % distribution charts can be found below:

* The bar in red indicates where inContact's ROIC % falls into.



inContact ROIC % Calculation

inContact's annualized Return on Invested Capital (ROIC %) for the fiscal year that ended in Dec. 2015 is calculated as:

ROIC % (A: Dec. 2015 )
=NOPAT/Average Invested Capital
=Operating Income * ( 1 - Tax Rate % )/( (Invested Capital (A: Dec. 2014 ) + Invested Capital (A: Dec. 2015 ))/ count )
=-16.871 * ( 1 - -2.38% )/( (113.704 + 120.928)/ 2 )
=-17.2725298/117.316
=-14.72 %

where

inContact's annualized Return on Invested Capital (ROIC %) for the quarter that ended in Sep. 2016 is calculated as:

ROIC % (Q: Sep. 2016 )
=NOPAT/Average Invested Capital
=Operating Income * ( 1 - Tax Rate % )/( (Invested Capital (Q: Jun. 2016 ) + Invested Capital (Q: Sep. 2016 ))/ count )
=-19.964 * ( 1 - -1.48% )/( (147.363 + 153.906)/ 2 )
=-20.2594672/150.6345
=-13.45 %

where

Note: The Operating Income data used here is four times the quarterly (Sep. 2016) data.

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.


inContact  (NAS:SAAS) ROIC % Explanation

ROIC % measures how well a company generates cash flow relative to the capital it has invested in its business. It is also called ROC %. The reason book values of debt and equity are used is because the book values are the capital the company received when issuing the debt or receiving the equity investments.

There are four key components to this definition. The first is the use of operating income or EBIT rather than net income in the numerator. The second is the tax adjustment to this operating income or EBIT, computed as a hypothetical tax based on an effective or marginal tax rate. The third is the use of book values for invested capital, rather than market values. The final is the timing difference; the capital invested is from the end of the prior year whereas the operating income or EBIT is the current year's number.

Why is ROIC % important?

Because it costs money to raise capital. A firm that generates higher returns on investment than it costs the company to raise the capital needed for that investment is earning excess returns. A firm that expects to continue generating positive excess returns on new investments in the future will see its value increase as growth increases, whereas a firm that earns returns that do not match up to its cost of capital will destroy value as it grows.

As of today, inContact's WACC % is 0.00%. inContact's ROIC % is 0.00% (calculated using TTM income statement data).


Be Aware

Like ROE % and ROA %, ROIC % is calculated with only 12 months of data. Fluctuations in the company's earnings or business cycles can affect the ratio drastically. It is important to look at the ratio from a long term perspective.


inContact ROIC % Related Terms

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inContact (inContact) Business Description

Traded in Other Exchanges
N/A
Address
inContact Inc began in 1997 as a reseller of network connectivity services. The Company helps contact centers to create effective customer experiences through its portfolio of cloud contact center call routing, self-service and agent optimization solutions. Its cloud software solutions and services enable contact centers to operate more efficiently, optimize the cost and quality of every customer interaction, and ensure ongoing customer-centric business improvement and growth. The Company's technology platform provides its customers a pay-as-you-go solution without the costs and complexities of premise-based systems. Its proven cloud delivery model provides compelling total cost of ownership savings over premise-based technology by reducing upfront capital expenditures, eliminating the expense of system management and maintenance fees, while providing agility that enables businesses to scale their technology as they grow. The Company operates under two business segments: Software and Network connectivity. The Software segment includes all services related to the delivery of its cloud contact center software solutions. The Network connectivity segment includes all voice and data long distance services provided to customers. The Company provides software which includes the following: automatic call distributing, computer telephony integration, interactive voice response with speech recognition, outbound dialing, PBX and CRM integration, echo agent service surveys and reports, workforce optimization, quality monitoring and screen recording. The Company's registered trademarks include inContact, inTouch, ECHO, inCloud, Satisfaction as a Service and Personal Connection.
Executives
Theodore Stern director EXECUTIVE ASSOCIATES, ONE PPG PLACE, SUITE 2970, PITTSBURGH PA 15222
Hamid Akhavan director 1226 EARNESTINE ST., MCLEAN VA 22101
Scott Welch officer: Chief Operating Officer C/O FIVE9, INC., 4000 EXECUTIVE PARKWAY, SUITE 400, SAN RAMON CA 94583
Diker Management Llc 10 percent owner 570 LEXINGTON AVENUE, 27TH FLOOR, NEW YORK NY 10022
Edward D Bagley 10 percent owner 2350 OAK HILL LANE, SALT LAKE CITY UT 84121
Wynnefield Partners Small Cap Value Lp other: Holder of Common Stock 450 SEVENTH AVENUE, SUITE 509, NEW YORK NY 10123
Wynnefield Capital Management Llc other: Holder of Common Stock 450 SEVENTH AVE, STE 509, NEW YORK NY 10123
Wynnefield Partners Small Cap Value Lp I other: Holder of Common Stock 450 SEVENTH AVENUE, SUITE 509, NEW YORK NY 10123
Wynnefield Capital Inc other: Holder of Common Stock 450 SEVENTH AVE, STE 509, NEW YORK NY 10123
Wynnefield Small Cap Value Offshore Fund Ltd other: Holder of Common Stock 450 SEVENTH AVE, STE 509, NEW YORK NY 10123
James Ozanne director C/O NMI, 2100 POWELL STREET, 12TH FLOOR, EMERYVILLE CA 94608

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