Discover Financial Services at Bank of America Banking and Financials Conference (Virtual) Transcript

Jan 22, 2024

Nov 09, 2021 / 08:20PM GMT
Mihir Bhatia - BofA Securities, Research Division - Research Analyst

Good afternoon, everybody, and thank you for joining us at the Bank of America Banking and Financials Conference. I'm Mihir Bhatia. I'm an analyst here at Bank of America. It's my pleasure this afternoon to welcome John Greene, the CFO of Discover Financial, join us.

Questions and Answers:

Mihir Bhatia - BofA Securities, Research Division - Research Analyst

John, maybe we'll just get -- jump right in and get started with maybe like just talk about the health of the customers first, the consumer. Maybe to start with payment rates, I was a little surprised to hear that it would be 2023 until we get to normalized payment rates. Is that just driven by the high level of savings that have got built up? Or is there some broader behavioral factors that are driving it?

John Thomas Greene - Discover Financial Services - Executive VP & CFO

Yes. Thanks, Mihir. And thanks for hosting. I appreciate it. Always good to be with you and the Bank of America

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