Sally Beauty Holdings Inc Modernize your fulfillment operations: Forrester, Sally Beauty share industry insights Transcript

Aug 27, 2020 / 02:00PM GMT
Jennifer Clark - IBM Sterling Order Management Solution - Product Marketing Manager

Welcome to our presentation and conversation, Modernizing Your Fulfillment Operations with Forrester, Sally Beauty and Perficient. I'm your host, Jennifer Clark. I'm a product marketing manager with IBM Sterling Order Management Solution, and I'm excited to introduce our guests today. First, Brendan from Forrester, he's a VP Analyst serving e-business and channel strategy professionals. His research covers such consumer-oriented cross-vertical topics as e-commerce, personalization, omni-channel, customer experience, best practice, engagement strategies and conversion optimization. Welcome, Brendan. Thanks for being here.

Vanathy is Vice President in Digital Product at Sally Beauty. She's responsible for the digital guest experience and product road map across all of Sally Beauty. She brings more than 10 years of experience with retailers -- working with retailers like Walmart, Pier 1, Academy Sports and Frontgate. Thank you so much, Vanathy, for joining us today.

Pawan is an Executive Consultant with

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