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Q1 2021 Iss A/S Trading Update Call Transcript
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Good morning, everyone, and welcome to ISS conference call for the Q1 2021 trading update. My name is Michael Bjergby. And today, I'm sitting at the ISS headquarter in Søborg with group CEO, Jacob Aarup-Andersen; our Group CFO; Kasper Fangel; and Louisa Larsson from the IR team. Before handing over to Jacob, please pay a notice to the disclaimer in the appendix and move to Slide #3. Jacob, the floor is yours.
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Thank you, Michael, and good morning, everyone. So I'll start out with a summary of the highlights of the quarter. Overall, we've moved the business in the right direction in Q1. We've been enhancing our business fundamentals, aligning the operating model for long-term performance and improving short-term financial results.
COVID-19 continues to be a significant factor for our business, given its unpredictable nature and with large variations across all countries. We've been
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