Global Sourcing Hits Quarterly Record in Q1, ISG Indexâ„¢ Shows, But Momentum Slows on COVID-19 Concerns

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Apr 08, 2020
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Global combined ACV reaches record $14.8 billion, powered by 11% growth in As-a-Service; Managed Services, on pace for strong quarter, falls back to 2% growth after sluggish March; ISG expects Managed Services ACV to be down 17% sequentially in Q2 and 7% for full year as spending slows in response to COVID-19; As-a-Service growth in 2020 will be more subdued as result of pandemic