Jan 15, 2024 / 02:30PM GMT
Luq Niazi -
Good afternoon, everybody. Thank you for joining this Big Ideas session. My name is Luq Niazi. I'm the Global Managing Partner of Industries at IBM. And I'm delighted to have with me today, Ramesh Reddy, who is the SVP of Customer Transformation at Ulta Beauty. Welcome Ramesh. And Ken Bolick, the VP of Retail Solutions for Ahold Delhaize.
We're going to be talking about driving experience transformation and a foundation for AI for retailers. We are in an environment where we are trying to make sure that we can delight our customers whereever we meet them, whether that's online, on social, on mobile or physically in stores. And we're going to hear about that from both a grocery perspective, in Ahold Delhaize and also from a beauty perspective on Ulta Beauty. So let me start by just passing to you first of all Ken. Can you just tell us a little bit about Ahold Delhaize and the business that you serve.
Questions and Answers:
Kenneth Bolick -Thanks, Luq. Yes, Ahold Delhaize U.S.A. is a series of companies made up by 5 great local brands that are grocery
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