Mar 11, 2021 / 02:30PM GMT
John William Ivankoe - JPMorgan Chase & Co, Research Division - Senior Restaurant Analyst
Hi, everyone. John Ivankoe with JPMorgan. Welcome back for Yum! Brands. We're going to get right into it. With the company -- joining from the company today, CFO, Chris Turner; and many of you know -- in fact, probably all of you know, Keith Siegner, who's Vice President, Investor Relations, Treasury and M&A as well. So thank you, gentlemen, for joining us. Very much appreciate it.
Questions and Answers:
John William Ivankoe - JPMorgan Chase & Co, Research Division - Senior Restaurant AnalystChris, I remember meeting you maybe 1.5 years ago when you joined the company. And you, from what I recall, didn't have direct restaurant experience per se. In that amount of time, and obviously, it includes COVID, which is -- couldn't be more significant from a business management perspective, what have you kind of learned about the organization that you want to talk about maybe from a positive side? I mean, what challenges did you face that you didn't necessarily
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