Q2 2020 Banco Santander SA Earnings Call Transcript

Jul 29, 2020 / 08:00AM GMT
Sergio Gámez Martínez - Banco Santander, S.A. - Global Head of Shareholder & IR

So it will take us around 1 hour. And now Jose Antonio, the floor is yours.

Jose Antonio Alvarez Alvarez - Banco Santander, S.A. - CEO & Vice Chairman

Okay. Good morning to everyone. Thank you for attending the second quarter results presentation.

So as you very well know, the quarter has been very challenging. The environment was significantly deteriorated by the pandemia. And in this environment, this difficult environment, the bank had delivered a solid operating performance despite the economic environment.

So during the second quarter, we were able to continue the performance trend set during the previous quarters in activity and underlying results. In terms of activity, the bank has extended substantial financial support to its customers to help them through the pandemic. Stock continued to grow in our 3 regions, and our digital adoption has accelerated a lot. We are starting to see signs of normalization in retail

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