Mar 24, 2021 / 02:00PM GMT
Operator
Good morning. This is the Chorus Call operator. Welcome to Hera Group's 2020 Financial Results Presentation to December 31, 2020. (Operator Instructions) Now I'd like to give the floor to Mr. Tomaso Tommasi di Vignano, Hera Group's Executive Chairman. You have the floor, sir.
Tomaso Tommasi di Vignano - Hera S.p.A. - Executive Chairman & Group President
Good afternoon, everybody. As usual, I am here with Mr. Venier, Mr. Moroni and Mr. Hansen, to give you a quick presentation of our 2020 results, which was -- which were just recently approved by our Board and that we will be presenting to our shareholders' assembly.
We are satisfied because these results don't mirror the concerns, we had a few months ago. In fact, the results were better than what we had expected at the time because we did have an improvement in our operational management, but also from the financial and fiscal standpoint compared to 2019, we did better. And as you'll be hearing later, when it comes to sustainability, we confirmed what our approach is. It's nothing new, and it's
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