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Support.com (Support.com) Beneish M-Score : 0.00 (As of Apr. 26, 2024)


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What is Support.com Beneish M-Score?

The zones of discrimination for M-Score is as such:

An M-Score of equal or less than -1.78 suggests that the company is unlikely to be a manipulator.
An M-Score of greater than -1.78 signals that the company is likely to be a manipulator.

The historical rank and industry rank for Support.com's Beneish M-Score or its related term are showing as below:

During the past 13 years, the highest Beneish M-Score of Support.com was 0.00. The lowest was 0.00. And the median was 0.00.


Support.com Beneish M-Score Historical Data

The historical data trend for Support.com's Beneish M-Score can be seen below:

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.

* Premium members only.

Support.com Beneish M-Score Chart

Support.com Annual Data
Trend Dec11 Dec12 Dec13 Dec14 Dec15 Dec16 Dec17 Dec18 Dec19 Dec20
Beneish M-Score
Get a 7-Day Free Trial Premium Member Only Premium Member Only -2.88 -1.95 -2.83 -1.47 -3.48

Support.com Quarterly Data
Sep16 Dec16 Mar17 Jun17 Sep17 Dec17 Mar18 Jun18 Sep18 Dec18 Mar19 Jun19 Sep19 Dec19 Mar20 Jun20 Sep20 Dec20 Mar21 Jun21
Beneish M-Score Get a 7-Day Free Trial Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only Premium Member Only -3.36 -3.44 -3.48 -3.53 -3.47

Competitive Comparison of Support.com's Beneish M-Score

For the Software - Application subindustry, Support.com's Beneish M-Score, along with its competitors' market caps and Beneish M-Score data, can be viewed below:

* Competitive companies are chosen from companies within the same industry, with headquarter located in same country, with closest market capitalization; x-axis shows the market cap, and y-axis shows the term value; the bigger the dot, the larger the market cap. Note that "N/A" values will not show up in the chart.


Support.com's Beneish M-Score Distribution in the Software Industry

For the Software industry and Technology sector, Support.com's Beneish M-Score distribution charts can be found below:

* The bar in red indicates where Support.com's Beneish M-Score falls into.



Support.com Beneish M-Score Calculation

The M-score was created by Professor Messod Beneish. Instead of measuring the bankruptcy risk (Altman Z-Score) or business trend (Piotroski F-Score), M-score can be used to detect the risk of earnings manipulation. This is the original research paper on M-score.

The M-Score Variables:

The M-score of Support.com for today is based on a combination of the following eight different indices:

M=-4.84+0.92 * DSRI+0.528 * GMI+0.404 * AQI+0.892 * SGI+0.115 * DEPI
=-4.84+0.92 * 0.9969+0.528 * 0.9252+0.404 * 0.3825+0.892 * 0.7569+0.115 * 0.6965
-0.172 * SGAI+4.679 * TATA-0.327 * LVGI
-0.172 * 1.5716+4.679 * -0.082948-0.327 * 0.882
=-3.47

* For Operating Data section: All numbers are indicated by the unit behind each term and all currency related amount are in USD.
* For other sections: All numbers are in millions except for per share data, ratio, and percentage. All currency related amount are indicated in the company's associated stock exchange currency.

This Year (Jun21) TTM:Last Year (Jun20) TTM:
Total Receivables was $5.47 Mil.
Revenue was 8.512 + 9.631 + 10.543 + 10.338 = $39.02 Mil.
Gross Profit was 3.02 + 3.536 + 3.774 + 3.072 = $13.40 Mil.
Total Current Assets was $44.57 Mil.
Total Assets was $46.01 Mil.
Property, Plant and Equipment(Net PPE) was $1.06 Mil.
Depreciation, Depletion and Amortization(DDA) was $0.36 Mil.
Selling, General, & Admin. Expense(SGA) was $19.03 Mil.
Total Current Liabilities was $4.85 Mil.
Long-Term Debt & Capital Lease Obligation was $0.00 Mil.
Net Income was -0.799 + -1.994 + 0.019 + -0.554 = $-3.33 Mil.
Non Operating Income was 0 + 0 + 0 + 0 = $0.00 Mil.
Cash Flow from Operations was -0.646 + 0.938 + 0.198 + -0.002 = $0.49 Mil.
Total Receivables was $7.25 Mil.
Revenue was 11.034 + 11.949 + 13.325 + 15.249 = $51.56 Mil.
Gross Profit was 3.862 + 4.235 + 3.644 + 4.641 = $16.38 Mil.
Total Current Assets was $37.53 Mil.
Total Assets was $39.74 Mil.
Property, Plant and Equipment(Net PPE) was $1.35 Mil.
Depreciation, Depletion and Amortization(DDA) was $0.29 Mil.
Selling, General, & Admin. Expense(SGA) was $16.00 Mil.
Total Current Liabilities was $4.75 Mil.
Long-Term Debt & Capital Lease Obligation was $0.00 Mil.




1. DSRI = Days Sales in Receivables Index

Measured as the ratio of Revenue in Total Receivables in year t to year t-1.

A large increase in DSR could be indicative of revenue inflation.

DSRI=(Receivables_t / Revenue_t) / (Receivables_t-1 / Revenue_t-1)
=(5.47 / 39.024) / (7.249 / 51.557)
=0.14017 / 0.140602
=0.9969

2. GMI = Gross Margin Index

Measured as the ratio of gross margin in year t-1 to gross margin in year t.

Gross margin has deteriorated when this index is above 1. A firm with poorer prospects is more likely to manipulate earnings.

GMI=GrossMargin_t-1 / GrossMargin_t
=(GrossProfit_t-1 / Revenue_t-1) / (GrossProfit_t / Revenue_t)
=(16.382 / 51.557) / (13.402 / 39.024)
=0.317745 / 0.34343
=0.9252

3. AQI = Asset Quality Index

AQI is the ratio of asset quality in year t to year t-1.

Asset quality is measured as the ratio of non-current assets other than Property, Plant and Equipment to Total Assets.

AQI=(1 - (CurrentAssets_t + PPE_t) / TotalAssets_t) / (1 - (CurrentAssets_t-1 + PPE_t-1) / TotalAssets_t-1)
=(1 - (44.567 + 1.055) / 46.005) / (1 - (37.526 + 1.351) / 39.742)
=0.008325 / 0.021765
=0.3825

4. SGI = Sales Growth Index

Ratio of Revenue in year t to sales in year t-1.

Sales growth is not itself a measure of manipulation. However, growth companies are likely to find themselves under pressure to manipulate in order to keep up appearances.

SGI=Sales_t / Sales_t-1
=Revenue_t / Revenue_t-1
=39.024 / 51.557
=0.7569

5. DEPI = Depreciation Index

Measured as the ratio of the rate of Depreciation, Depletion and Amortization in year t-1 to the corresponding rate in year t.

DEPI greater than 1 indicates that assets are being depreciated at a slower rate. This suggests that the firm might be revising useful asset life assumptions upwards, or adopting a new method that is income friendly.

DEPI=(Depreciation_t-1 / (Depreciaton_t-1 + PPE_t-1)) / (Depreciation_t / (Depreciaton_t + PPE_t))
=(0.288 / (0.288 + 1.351)) / (0.356 / (0.356 + 1.055))
=0.175717 / 0.252303
=0.6965

Note: If the Depreciation, Depletion and Amortization data is not available, we assume that the depreciation rate is constant and set the Depreciation Index to 1.

6. SGAI = Sales, General and Administrative expenses Index

The ratio of Selling, General, & Admin. Expense(SGA) to Sales in year t relative to year t-1.

SGA expenses index > 1 means that the company is becoming less efficient in generate sales.

SGAI=(SGA_t / Sales_t) / (SGA_t-1 /Sales_t-1)
=(19.028 / 39.024) / (15.996 / 51.557)
=0.487597 / 0.310259
=1.5716

7. LVGI = Leverage Index

The ratio of total debt to Total Assets in year t relative to yeat t-1.

An LVGI > 1 indicates an increase in leverage

LVGI=((LTD_t + CurrentLiabilities_t) / TotalAssets_t) / ((LTD_t-1 + CurrentLiabilities_t-1) / TotalAssets_t-1)
=((0 + 4.851) / 46.005) / ((0 + 4.751) / 39.742)
=0.105445 / 0.119546
=0.882

8. TATA = Total Accruals to Total Assets

Total accruals calculated as the change in working capital accounts other than cash less depreciation.

TATA=(IncomefromContinuingOperations_t - CashFlowsfromOperations_t) / TotalAssets_t
=(NetIncome_t - NonOperatingIncome_t - CashFlowsfromOperations_t) / TotalAssets_t
=(-3.328 - 0 - 0.488) / 46.005
=-0.082948

An M-Score of equal or less than -1.78 suggests that the company is unlikely to be a manipulator. An M-Score of greater than -1.78 signals that the company is likely to be a manipulator.

Support.com has a M-score of -3.47 suggests that the company is unlikely to be a manipulator.


Support.com Beneish M-Score Related Terms

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Support.com (Support.com) Business Description

Traded in Other Exchanges
N/A
Address
1521 Concord Pike (US 202), Suite 301, Wilmington, DE, USA, 19803
Support.com Inc is engaged in the provision of cloud-based software and services, which enables technology support for a connected world. The company offers turnkey, outsourced support services for service providers, retailers, internet of things solution providers, and technology companies. The firm's technology support services programs are designed for both the consumer and small and medium business markets and include computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, and home security and automation system support. Geographically, the company has a presence across the region of the US, Philippines and India.
Executives
Shelly B. Schaffer officer: EVP CFO 1900 SEAPORT BLVD., 3RD FLOOR REDWOOD CITY CA 94063
Lance Rosenzweig director, officer: President and CEO 3525 PIEDMONT RD., NE, BUILDING 6, SUITE 700, ATLANTA GA 30305
Joshua Schechter director C/O THE PANTRY, INC., 305 GREGSON DRIVE, CARY NC 27511
Bradley Louis Radoff director 2727 KIRBY DRIVE, UNIT 29L, HOUSTON TX 77098
Christine A. Kowalczyk officer: Chief Operating Officer 1200 CROSSMAN AVE. SUITE 210 SUNNYAVALE CA 94089
Richard A Bloom director, officer: Principal Financial Officer 1621 18TH STREET SUITE 250 DENVER CO 80202
Brian J Kelley director
Eric Singer director 323 SUNNY ISLES BLVD., SUITE 700, SUNNY ISLES BEACH FL 33160
Chris Koverman officer: VP, Product & Engineering 900 CHESAPEAKE DRIVE, FLOOR 2 REDWOOD CITY CA 94063
Roop Kalyan Lakkaraju officer: EVP, CFO & COO BENCHMARK ELECTRONICS, INC., 56 SOUTH ROCKFORD DRIVE, TEMPE AZ 85281
Elizabeth Cholawsky officer: President & CEO 1636 LA VISTA DEL OCEANO, SANTA BARBARA CA 93109
Timothy S Stanley director 107 FOUNTAINHEAD CIRCLE HENDERSON NV 89052
Jim Stephens director 900 CHESAPEAKE DR, 2ND FLOOR REDWOOD CITY CA 94063
Toni Portmann director 900 CHESAPEAKE DR, 2ND FLOOR REDWOOD CITY CA 94063
O Malley J Martin director 900 CHESAPEAKE DR, 2ND FLOOR REDWOOD CITY CA 94063

Support.com (Support.com) Headlines

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