Q3 2025 Altigen Communications Inc Earnings Call Transcript
Key Points
- AltiGen Communications Inc (ATGN) reported a 7% year-over-year increase in revenue, reaching over $3.5 million for the third quarter.
- The company has successfully transitioned from a traditional communication software company to a next-generation provider of customer experience solutions and digital transformation services.
- AltiGen's new MaxCloud V2 platform is gaining traction, with nearly 50 customers already deployed, and aims to transition the entire customer base within 18 months.
- The strategic partnership with Fiserv is progressing, with new AI-based solutions ready for customer preview, potentially increasing revenue from financial institution customers.
- The company has reduced annualized operating costs by approximately $1.5 million through system automation and operational streamlining.
- Total cloud services and legacy recurring revenue decreased slightly to $1.95 million from $2.03 million in the same period last year.
- GAAP operating expenses increased by 11% to $2.1 million, partly due to $300,000 in one-time severance expenses.
- The migration of legacy PBX customers to the new MaxCloud platform may lead to some customer churn as they may choose different solutions.
- The deployment of Core Engage, a Microsoft Teams contact center solution, is slow, with only half of the contracted customers currently deployed and billable.
- The company is not providing specific guidance on when significant revenue growth will occur, creating uncertainty about the timeline for achieving substantial financial milestones.
Greetings. Welcome to the Altigen Technologies third quarter and fiscal year 2025 results conference call. (Operator Instructions) Now I would like to turn the call over to your host, Gary Stone, CFO of Altigen Technologies.
Good afternoon, everyone and welcome to Altigen Technologies earnings call for the third quarter fiscal 2025. Joining me on the call today is Jeremiah Fleming, President and Chief Executive Officer; Joe Hamblin, Chief Digital and Transformation Officer, and I'm Gary Stone, Chief Financial Officer.
Earlier today, we issued an earnings release reporting financial results for the period ended June 30, 2025. This release can be found on our IR website at www.altigen.com. We've also arranged a replay of this call, which may be accessed by phone. This replay will be available approximately one hour after the call's completion and remain in effect for 90 days. This call can also be accessed from the investor
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