Shoppers Stop Ltd (BOM:532638)
₹ 420.75 +1.6 (+0.38%) Market Cap: 46.37 Bil Enterprise Value: 78.58 Bil PE Ratio: 0 PB Ratio: 15.14 GF Score: 62/100

Q1 2027 Shoppers Stop Ltd Earnings Call Transcript

Jul 23, 2026 / 05:30AM GMT
Release Date Price: ₹381.15 (+1.26%)

Key Points

Positve
  • Shoppers Stop Ltd (BOM:532638) reported a 10% growth in consolidated top-line for Q1 FY27, with EBITDA increasing by 40% and PAT turning positive at Rs.5 crores.
  • The company saw a 6% growth in like-for-like (LFL) business for departmental stores, with a total growth of 7% despite an uncertain macroeconomic scenario.
  • The First Citizen loyalty program achieved the highest ever additions with 2.4 lakh new recruits, and the premium Black Card program saw the highest ever enrollment and renewals.
  • The personal shopper program contributed 26% to revenue, with sales generated through personal shoppers growing by 12%.
  • The beauty business, including Global Access Beauty, delivered revenue of Rs 327 crores during the quarter, registering a healthy year-on-year growth of 15% led by fragrances, which grew by 34%.
Negative
  • Despite growth in various segments, the gross margin percentage has seen a continuous decline, attributed to the shift towards premium brands offering lower percentage margins.
  • The beauty sales, excluding distribution revenues, remained flat, with challenges in the Estee Lauder business impacting overall growth.
  • The Intune business, although showing a 10% LFL growth, still requires further improvement in productivity to justify store expansions.
  • The company faces challenges in balancing its premium brand positioning with the need to attract younger, value-conscious customers amidst rising competition from online platforms.
  • Depreciation and interest costs continue to offset some of the financial gains, with concerns about the impact of store expansion on these expenses.
Operator

Conference will begin shocking. Ladies and Gentlemen, to J and welcome to Shopper Stop Limited Q1 FY27 Earnings Conference. Hosted by Arihant Capital Markets. (Operator Instructions)

Please note that this conference is being recorded. I would now like to hand the conference over to Ms. Deepali Kumari from Arihant Capital Markets.

Thank you and over to you, ma'am.

Deepali Kumari
Arihant Capital Markets - Moderator

Thank you. Good morning and thank you all for joining us on Shop or Stop Q1 FY27 Earnings Conference Call. Today, we have with us the Senior Management represented by Mr. Kavindra Mishra, Customer Care Associate, Managing Director and CEO and Mr. Kamvat Chaturvedi, Customer Care Associate, Chief Financial Officer. We will begin the call with the opening remarks from the management, after which we will have the forum. Open for the interactive Q&A session. I must remind you that the discussion in today's earning cost may include certain forward-looking statements and must be used therefore in conjunction with the risk that the

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