Q1 2025 Toast Inc Earnings Call Transcript

May 08, 2025 / 09:00PM GMT

Key Points

Positve
  • Toast Inc (TOST) added over 6,000 net locations in Q1 2025, demonstrating strong growth momentum.
  • Adjusted EBITDA grew to $133 million, with margins expanding 13 percentage points year over year to 32%.
  • The company secured marquee wins with large enterprises like Applebee's and Topgolf, showcasing its ability to serve complex operations.
  • Toast Inc (TOST) is expanding its international presence and new market segments, with plans to cross 10,000 locations in these areas by the end of 2025.
  • The introduction of AI-driven tools like sous chef and ToastIQ is expected to enhance customer experience and operational efficiency.
Negative
  • The macroeconomic environment remains dynamic, posing potential challenges to consumer trends and business operations.
  • GPV per location was down 3% year over year, indicating potential pressure on transaction volumes.
  • The company faces competition from partners like DoorDash, which is expanding its own POS system offerings.
  • Tariff-related hardware expenses are expected to be slightly higher, impacting cost structures.
  • The company must balance pricing strategies carefully in a challenging macroeconomic environment to maintain customer satisfaction.
Operator

Good afternoon. My name is Tamika, and I will be your conference operator today. At this time, I would like to welcome everyone to the Toast's first-quarter 2025 earnings conference call. Today's call will be 45 minutes.

I will now turn the call over to Michael Senno, Senior Vice President of Finance. You may begin your conference.

Michael Senno
Toast Inc - Senior Vice President of Finance

Thank you, Tamika, and welcome, everybody, to Toast's earnings conference call for the first quarter ended March 31, 2025. On today's call are CEO and Co-Founder, Aman Narang; and CFO, Elena Gomez, will open with prepared remarks which will be followed by our Q&A session.

Before we start, I'd like to draw your attention to the Safe Harbor statement included in today's press release. During this call, we'll make statements related to our business that may be considered forward-looking within the meaning of the Securities Act and the Exchange Act. All statements, other than statements of historical facts, are forward-looking statements, including those

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