Q1 2025 Verizon Communications Inc Earnings Call Transcript
Key Points
- Verizon Communications Inc (VZ) reported its highest ever adjusted EBITDA of $12.6 billion, growing 4% year-over-year.
- Wireless service revenue increased by 2.7%, reaching the high end of the company's guided range.
- The company achieved a significant improvement in free cash flow, up over $900 million from the previous year.
- Verizon's prepaid net adds of 137,000 were the best since the TracFone acquisition, indicating strong performance in this segment.
- RootMetrics recognized Verizon as the best, fastest, and most reliable 5G network in the US, highlighting the company's network leadership.
- Verizon experienced elevated churn in postpaid phone net adds due to recent price increases and pressure from federal government accounts.
- The company reported consumer postpaid phone net losses of 356,000, reflecting the impact of recent pricing actions.
- There is uncertainty regarding the potential effects of tariffs on handsets and telecom equipment, which could impact consumer pricing and upgrades.
- Verizon's fixed wireless access product, while leading broadband growth, faces challenges in ramping up multi-dwelling unit solutions.
- The company noted that churn is expected to improve only by the second half of the year, indicating ongoing challenges in customer retention.
Good morning and welcome to Verizon's first-quarter 2025 earnings conference call. (Operator Instructions) Today's conference is being recorded. If you have any objections, you may disconnect at this time.
I would now like to turn the call over to Mr. Brady Connor, Senior Vice President, Investor Relations.
Thanks, Brad. Good morning and welcome to our first quarter of 2025 earnings call and customer value update. I'm Brady Connor, and on the call with me this morning are Hans Vestberg, our Chairman and Chief Executive Officer; Tony Skiadas, our Chief Financial Officer; and we have our Consumer Group CEO, Sampath, who will provide an update on our consumer strategy.
Before we begin, I'd like to draw your attention to our safe harbor statement, which can be found at the start of the investor presentation posted on our investor relations website. Information in this presentation contains statements about expected future events and financial results that are
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