Full Year 2024 IONOS Group SE Earnings Call Transcript
Key Points
- IONOS Group SE (WBO:IOS) added 160,000 customers in 2024, reaching a total of 6.32 million customers, demonstrating strong customer acquisition.
- The company successfully increased its Average Revenue Per User (ARPU) by around 9% due to effective upselling, cross-selling, and new pricing structures.
- Revenue grew by 10% in 2024, supported by customer growth and increased ARPU.
- Adjusted EBITDA grew by approximately 16% in 2024, reflecting high profitability and operational efficiency.
- IONOS Group SE improved its Net Promoter Score from 32 to 34, indicating enhanced customer satisfaction and loyalty.
- The churn rate increased slightly with the introduction of new pricing, although it remained manageable.
- The AdTech segment, while recovering, is expected to face volatility due to Google's product transition, impacting earnings.
- The company anticipates a one-off effect on profitability in the AdTech segment due to the transition to Google's RSOC product.
- IONOS Group SE's growth guidance for 2025 is slightly lower than previous years, with expected revenue growth of around 8% for digital solutions and cloud.
- The company expects a reasonable impact on revenue growth from the product migration in the AdTech segment in the coming quarters.
Hello, and good morning, everybody. I would like to welcome you to the analyst investor call of IONOS on the results of the Q4 and full year 2024. Thank you for joining. My name is Stephan Gramkow, and I'm responsible for Investor Relations at IONOS.
Let's have a look at our agenda for today's call. Achim Weiss, CEO of IONOS will provide an update on our vision and the overall business and important strategic topics. Britta Schmidt, CFO of IONOS, will then take you through the financial details of the last year and Q4 in particular.
Britta will then also talk about our outlook for 2025 and midterm targets. Achim and Britta will then be happy to answer any open questions after the presentation. I would now like to hand over to Achim. The floor is yours.
Thank you very much, Stephan. Good morning, ladies and gentlemen, and a warm welcome to our conference call. I'm Achim Weiss, CEO of IONOS, and I
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