European Wax Center Inc (NAS:EWCZ)

Q3 2025 European Wax Center Inc Earnings Call Transcript

Nov 12, 2025 / 01:00 PM GMT

Release Date Price: $4.16 (+13.97%)

Transcript 10-Q8-K

Key Points

Positve

European Wax Center Inc (EWCZ) delivered system-wide sales of $238.2 million and $20.2 million in adjusted EBITDA for Q3 2025.
The company has made significant progress in refining acquisition messaging and deepening data usage to unlock actionable insights.
Retention among existing guests is stable, with fewer guests lapsing and strong engagement in the WCPass program.
The company has improved its marketing contactability, increasing the percentage of guests contactable via SMS or email from 38% to 60%.
European Wax Center Inc (EWCZ) reaffirmed its full-year financial guidance, reflecting confidence in its business model's strength and resiliency.

Negative

System-wide sales decreased by 0.8% year-over-year, primarily due to the impact of closed centers.
New guest acquisition remains pressured, with the company not seeing the desired levels of new guest growth.
Certain regions, such as New York, Philadelphia, and DC, continue to show more weakness compared to other areas.
The company expects total closures to be between 35 and 40 for the year, indicating ongoing challenges with some low-volume units.
Advertising expenses are expected to be slightly above 3% of system-wide sales, reflecting ongoing cost pressures.

Refinitiv StreetEvents Event Transcript
E D I T E D V E R S I O N

EWCZ.OQ - European Wax Center Inc
Q3 2025 European Wax Center Inc Earnings Call
Nov 12, 2025 / 01:00PM GMT

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Presentation
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Unidentified_1 [1]
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Good day and thank you for standing by. Welcome to the European Wax Center 3rd quarter 2025 earnings conference call. At this time, all participants are in listen-only mode. After the speaker's presentation, there will be a question-and-answer session. To ask the question during the session, you will need to press 11 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press 11 again.

Please be advised that today's conference is being recorded.

I would now like to hand the conference over to your speaker today, Tom Kim, Chief Financial Officer. Please go ahead.

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