Q4 2024 Trip.com Group Ltd Earnings Call Transcript

Feb 25, 2025 / 12:00AM GMT

Release Date Price: €55.2 (-13.07%)

Transcript

Key Points

Positve

Trip.com Group Ltd (TCOM) reported a 23% year-over-year increase in net revenue for Q4 2024, reflecting strong travel demand.
The company's international business showed robust growth, representing 14% of group revenue in Q4 2024.
TripGenie, an AI tool, saw a 200% surge in traffic and a 100% increase in browsing time in 2024.
Outbound hotel and air ticket bookings exceeded 120% of 2019 levels, outperforming the industry by 30% to 40%.
Trip.com Group Ltd (TCOM) has been recognized with multiple accolades for customer service, including Contact Center of the Year and Global Support Services of the Year.

Negative

Net revenue for Q4 2024 decreased by 20% from the previous quarter.
Accommodation reservation revenue for Q4 2024 decreased by 24% quarter over quarter.
Transportation ticketing revenue for Q4 2024 decreased by 15% quarter over quarter.
Adjusted sales and marketing expenses increased by 45% year over year for Q4 2024.
The company faces headwinds in certain major destinations affecting outbound travel demand.

Operator

Good day, and thank you for standing by. Welcome to the Trip.com Group 2024 Q4 earnings conference call. (Operator Instructions) Please be advised that today's conference is being recorded.

I would now like to have my conference over to your speaker today, Michelle Qi, Senior IR Director. Please go ahead.

Michelle Qi

Trip.com Group Ltd - Senior Director, Investor Relations

Thank you. Thank you, everyone. Good morning, and welcome to Trip.com Group's fourth quarter of 2024 earnings conference call. Joining me today on the call are Mr. James Liang, Executive Chairman of the Board; Ms. Jane Sun, Chief Executive Officer; and Ms. Cindy Wang, Chief Financial Officer.

During this call, we will discuss our future outlook and performance, which are forward-looking statements made under the Safe Harbor provision of the US Private Security Litigation Reform Act of 1995. Forward-looking statements involve inherent risks and uncertainties. As such, our results may be materially different from the views expressed today.

A number of potential

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