Q3 2025 Crawford & Co Earnings Call Transcript

Nov 4, 2025 / 01:30 PM GMT

Release Date Price: €9.2 (+1.10%)

Transcript 10-Q8-K

Key Points

Positve

Crawford & Co (CRD.A) delivered a solid third quarter with a 22% year-over-year increase in operating earnings, reflecting strong cost management and a diversified business model.
Broadspire achieved record quarterly revenue performance with improved margins, highlighting its growing leadership position in the third-party administration market.
International operations delivered record revenue growth with margin expansion across key markets, demonstrating the segment's ability to capture opportunities globally.
The company added $29 million in new business during the third quarter, bringing the total new business for the year to $78 million, indicating a strong pipeline and client relationships.
Crawford & Co (CRD.A) maintains a strong balance sheet and liquidity, with a low leverage ratio of 1.64 times EBITDA, providing financial flexibility for growth initiatives and shareholder returns.

Negative

Consolidated revenues were slightly lower than the prior year due to reduced US property claims activity and the absence of significant weather events.
Platform solutions experienced a challenging quarter with a 36% year-over-year decline in revenues due to ongoing weather-related declines in the catastrophe and contractor connection business lines.
The North America loss adjusting segment saw a 2.9% decrease in revenue year-over-year, primarily due to lower significant weather and property claim activity in the US.
The company anticipates continued absence of significant weather events and lower US claims activity to impact results in the fourth quarter of 2025.
The international segment is expected to face moderation in the fourth quarter due to the absence of one-time benefits realized in the fourth quarter of 2024.

Refinitiv StreetEvents Event Transcript
E D I T E D V E R S I O N

CRDb.N - Crawford & Co
Q3 2025 Crawford & Co Earnings Call
Nov 04, 2025 / 01:30PM GMT

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Presentation
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Unidentified_1 [1]
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Good morning. My name is Carly, and I will be your conference facilitator today. At this time, I would like to welcome everyone to the Crawford and Company 3rd quarter 2025 earnings release conference call. In conjunction with this call, a supplementary financial presentation is available on our website at www.crawco.com under the investor relations section.

All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question-and-answer period. Instructions will follow at that time. Should anyone need assistance at any time during this conference, please press star, then 0, and an operator will assist you.

As a reminder, ladies and gentlemen, this conference is being

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