Nu Holdings Ltd (FRA:M1Z)

Q3 2025 Nu Holdings Ltd Earnings Call Transcript

Nov 13, 2025 / 10:00 PM GMT

Release Date Price: €13.83 (-1.17%)

Transcript

Key Points

Positve

Nu Holdings Ltd (NU) reported a significant increase in customer base, reaching 127 million customers with over 4 million net additions in the quarter.
The company achieved record revenues of over $4 billion, driven by customer expansion, deeper engagement, and disciplined monetization.
Net income reached $783 million, showcasing solid profitability while continuing to invest in growth and innovation.
Nu Holdings Ltd (NU) demonstrated strong performance in Mexico, with customer numbers surpassing 13 million, reflecting 14% of the adult population.
The company is advancing its AI strategy, aiming to become AI-first, which is expected to enhance customer experience and operational efficiency.

Negative

Nu Holdings Ltd (NU) faces potential regulatory challenges in Mexico, with proposed caps on card interchange fees that could impact revenue.
The company's net interest margins contracted slightly due to a shift towards lower-risk, lower-yield assets and increased funding costs in Brazil.
There is uncertainty regarding the impact of new regulations on FGTS loans in Brazil, which could affect the company's secured lending growth.
Despite strong growth, the company has not yet provided detailed asset quality metrics for its operations in Mexico, which could be a concern for investors.
The cost of risk remains a focus, with the company emphasizing the need to manage asset quality and credit performance carefully amid growth.

Refinitiv StreetEvents Event Transcript
E D I T E D V E R S I O N

NU.N - Nu Holdings Ltd
Q3 2025 Nu Holdings Ltd Earnings Call
Nov 13, 2025 / 10:00PM GMT

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Presentation
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Unidentified_1 [1]
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Good evening ladies and gentlemen. Welcome to New Holdings conference call to discuss the results for the 3rd quarter of 2025.

A slide presentation is accompanying today's webcast, which is available in news investor relations website www.investors.new in English and www.poonto Invesciorri Pontou in Portuguese.

This conference is being recorded and the replay can also be accessed on the company's IR website.

This call is also available in Portuguese. To access, you can press the globe icon on the lower right side of your Zoom screen and then choose to enter the Portuguese room. After that, select to mute original audio.

Parasarnosa conferencia in Portuguese cliquinuionidu globu ala do inferior gire to dassula

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