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Q3 2022 ING Groep NV Earnings Press Conference Transcript
Hello, and welcome to the ING Media Call for the Third Quarter 2022. (Operator Instructions) And just to remind you, this conference call is being recorded.
Today, I am pleased to present Steven van Rijswijk. Please go ahead with your meeting.
Thank you very much, operator. Welcome, and thank you for joining us on the call. On the call with me are Tanate Phutrakul, our CFO; and Ljiljana Cortan, our CRO. We will give you an update of developments and results for the third quarter of 2022, where, in short, we saw a solid performance, especially in light of the challenging economic and geopolitical environments. In these circumstances, it is important for us to keep our focus on executing our strategy to provide a superior customer experience and to put sustainability at the heart of what we do.
The hard work of our people on improving the experience for our customers has yielded good results. The share of customers using only
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