Capitec Bank Holdings Ltd (JSE:CPIP.PFD)

Full Year 2026 Capitec Bank Holdings Ltd Earnings Call Transcript

Apr 22, 2026 / 06:00 AM GMT

Release Date Price: R114

Transcript

Key Points

Positve

Capitec Bank Holdings Ltd (CKHGY) reported a 23% increase in headline earnings, reaching $16.8 billion, driven by balanced growth in both net interest and non-interest income.
The company has seen significant growth in its client base, now serving over 26 million active clients, with a notable 19% increase in active app users.
Capitec Bank Holdings Ltd (CKHGY) has successfully diversified its income sources, with more than 50% of income now coming from value-added services, connect, and insurance.
The company's operational expenditure grew by only 12%, demonstrating disciplined cost control and resulting in an ROE increase to 31%.
Capitec Bank Holdings Ltd (CKHGY) has made strides in digital payments, with digital transaction volumes up 25% and e-commerce transactions increasing by 32%.

Negative

The credit loss ratio increased slightly to 8.1%, attributed to book growth and a change in mix towards more unsecured lending.
Avifin's contribution to headline earnings was $128 million, but it faced a high credit loss ratio of 53.2%, indicating challenges in profitability.
The company is facing macroeconomic uncertainties, including supply chain and oil price shocks, which could impact future financial performance.
There is a reliance on third-party online platforms for distribution in Avifin, which is seen as a limiting factor and a focus area for improvement.
The expected credit loss coverage ratio declined from 27% to 25.5%, partly due to the release of forward-looking overlays, reflecting potential vulnerabilities in economic assumptions.

Refinitiv StreetEvents Event Transcript
E D I T E D V E R S I O N

CPIJ.J - Capitec Bank Holdings Ltd
Full Year 2026 Capitec Bank Holdings Ltd Earnings Call
Apr 22, 2026 / 06:00AM GMT

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Presentation
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Unidentified_1 [1]
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Good morning everyone.

Thank you.

It has been a strong year.

25 actually.

25 years of meaningful innovation.

25 years in which we have continued to earn and deepen the trust of what is now more than 26 million active clients.

And that's because of you.

So thank you.

Thank you to you, all of our people, wherever you are.

It is your energy, the energy that you bring, and the ownership that you take and your client's obsession which brings these results, which makes our business strong.

Thank you.

We want to make a meaningful difference. We want to make a real difference in people's lives, and our role is enabling

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