Q3 2025 Verizon Communications Inc Earnings Call Transcript
Key Points
- Verizon Communications Inc (VZ) remains on track to deliver its full-year financial guidance, including growth in adjusted EBITDA, EPS, and free cash flow.
- The company reported strong postpaid phone gross additions, up 8.4% from the prior year, and a 16% year-over-year increase in consumer upgrades.
- Verizon Communications Inc (VZ) achieved its best quarterly Fios Internet net additions in two years, with 61,000 new subscribers.
- The company is expanding its fiber footprint through strategic partnerships, such as the agreement with Tillman, to bring Fios broadband to more households and businesses.
- Verizon Communications Inc (VZ) has made significant progress in reducing its net unsecured debt, achieving a leverage ratio of 2.2 times, ahead of schedule.
- Despite strong gross additions, Verizon Communications Inc (VZ) experienced a churn rate of 91%, resulting in postpaid phone net losses of 7,000 in the quarter.
- The company acknowledged that it has not captured customer growth opportunities and is at a critical inflection point, requiring a shift to a customer-first focus.
- Verizon Communications Inc (VZ) is facing disconnect pressure in the public sector due to ongoing government efficiency efforts.
- The company is experiencing a promo amortization headwind, which is expected to continue impacting financial performance.
- Verizon Communications Inc (VZ) has identified the need for significant cost savings and a more efficient cost structure to support its strategic initiatives.
Good morning, and welcome to Verizon's third quarter 2025 earnings conference call. (Operator Instructions) Today's conference is being recorded. If you have any objections, you may disconnect at this time.
I would now like to turn the call over to Mr. Brady Connor, Senior Vice President, Investor Relations.
Thanks, Brad. Good morning, and welcome to our third quarter 2025 earnings call. I'm Brady Connor, and on the call with me this morning is our new Chief Executive Officer, Dan Schulman; and Tony Skiadas, our CFO. Before we begin, I'd like to point you to our safe harbor statement, which can be found in the earnings presentation on our Investor Relations website. Our comments this morning may include forward-looking statements, which are subject to risks and uncertainties.
Factors that may affect future results are discussed in our SEC filings. This presentation also contains non-GAAP financial measures, and you can find reconciliations of these measures in the materials on
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