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Q4 2020 Air France KLM SA Earnings Call Transcript
Good morning, everyone. Welcome to the Air France-KLM annual results. Mr. Benjamin Smith, CEO of Air France-KLM, the floor is yours.
(foreign language), Olivier. (foreign language) Good morning, everyone. Frédéric Gagey and I both welcome you to the Air France-KLM Group's Fourth Quarter and Full Year 2020 Results Call.
As you're all aware of the current situation of the airline industry, I imagine you are more interested to understand what we did last quarter and what steps the group will take in the near future to overcome this unprecedented crisis. I would therefore suggest we move quickly to the presentation. Of course, Frédéric and I will do our utmost to provide answers to your questions as clearly as we can.
So turning to Page 3 of the presentation. We've been dealing with this unprecedented COVID-19 crisis since March of last year, which had and still has a tremendous impact on Air France-KLM. During the first few months of the
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