Q3 2025 Starbucks Corp Earnings Call Transcript
Key Points
- Starbucks Corp (SBUX) reported a total company net revenue of $9.5 billion for the quarter, indicating a positive financial performance.
- The company is seeing improvements in customer connection scores and a decrease in customer complaints, suggesting enhanced customer satisfaction.
- Starbucks Corp (SBUX) has successfully energized its partners, with retail partner engagement scores up and coffeehouse leader engagement nearing historic highs.
- The Green Apron service model, which is being rolled out across all US company-operated coffeehouses, has shown strong early results, improving transactions, sales, and customer service times.
- International business posted more than $2 billion in quarterly revenue for the first time ever, with strong performance in markets like China and the UK.
- Global comparable store sales declined by 2%, indicating challenges in maintaining sales growth.
- The US market saw a 2% decline in comparable sales, highlighting ongoing challenges in the domestic market.
- Consolidated operating margin contracted by 650 basis points from the prior year, primarily due to investments in the 'Back to Starbucks' strategy.
- Earnings per share (EPS) decreased by 45% from the prior year, reflecting the impact of expense deleverage and strategic investments.
- The company is facing challenges in Japan, with negative comparable sales due to strong prior year performance and soft consumer sentiment.
Good afternoon. My name is Diego, and I will be your conference operator today. I would like to welcome everyone to Starbucks Third Quarter Fiscal Year 2025 Conference Call. (Operator Instructions)
I will now turn the call over to Catherine Park, Vice President of Investor Relations. Ms. Park, you may now begin your conference.
Good afternoon and thank you for joining us today to discuss Starbucks' third quarter fiscal year 2025 results. Today's discussion will be led by Brian Niccol, Chairman and Chief Executive Officer; and Cathy Smith, Executive Vice President and Chief Financial Officer.
This conference call will include forward-looking statements, which are subject to various risks and uncertainties that could cause actual results to differ from these statements. Any such statements should be considered in conjunction with cautionary statements in our earnings release and risk factors discussed in our filings with the SEC, including our latest annual report on Form 10-K
| Access to All Earning Calls and Stock Analysis | |
| 30-Year Financial on one screen | |
| All-in-one Stock Screener with unlimited filters | |
| Customizable Stock Dashboard | |
| Real Time Insider Trading Transactions | |
| 8,000+ Institutional investors’ 13F holdings | |
| Powerful Excel Add-in and Google sheets Add-on | |
| All data downloadable | |
| Quick customer support | |
| And much more... |
Trustpilot
We'd love to learn more about your experiences on GuruFocus.com and how we can improve!
Take Survey
