Happiest Minds Technologies Ltd (NSE:HAPPSTMNDS)

Q4 2025 Happiest Minds Technologies Ltd Earnings Call Transcript

May 13, 2025 / 03:30AM GMT

Release Date Price: ₹593.35 (-2.68%)

Transcript

Key Points

Positve

Happiest Minds Technologies Ltd (BOM:543227) reported a constant currency growth of 25.6%, marking the best fiscal performance since its IPO.
The company maintained a superior margin profile within its guided range for 19 consecutive quarters.
Successful integration of acquisitions, PureSoftware and Aureus, contributed to above-industry average growth.
The company achieved an industry-leading net promoter score of 63 and a customer happiness score of 93%.
Happiest Minds Technologies Ltd (BOM:543227) added significant new customers, expanding its presence in the $5 million to $10 million revenue cohort.

Negative

Operating margins dropped due to a provision for bad and doubtful debts of INR12.5 crores from a customer in the US.
The company experienced a decline in the healthcare vertical due to a seasonal ramp-down and delayed ramp-up from a large customer.
The IMSS vertical saw a sharp decline in margins both year-over-year and quarter-over-quarter.
Attrition rates increased to 16.6% over a 12-month period.
The company faced challenges in the EdTech segment, particularly in the higher education subsegment.

Operator

Ladies and gentlemen, good day and welcome to Q4 FY2025 earnings call of Happiest Minds Technologies hosted by HDFC Securities. (Operator Instructions)

Please note that this conference is being recorded. I now hand the conference over to Mr. Vinesh Vala. from safety securities. Thank you and over to you Mr. Vala.

Vinesh Vala

HDFC Securities - Investor Relations

Hi, everyone. Good morning, ladies and gentlemen. Thanks for joining us today on Q4 FY25 earnings calls of Happiest Point Technologies. On behalf of HDFC Securities, I would like to thank the management of Happiest Points for giving us the opportunity to host this earnings call.

Today, we have with us Mr. Ashok Soota, Chairman and Chief Mentor; Mr. Joseph Anantharaju, Co-Chairman and CEO; Mr. Venkatraman Narayanan, MD and CFO; Rajiv Shah, Executive Director; Ram Mohan, CEO, IMS Services; Sridhar Mantha, CEO, GBS Business; Sunil Gujjar, Head of Investor Relations.

I will hand it over to Sunil for safe harbor statement and to take the proceeding forward. Thanks and over to you

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