One97 Communications Ltd (NSE:PAYTM)

Q1 2027 One 97 Communications Ltd Earnings Call Transcript

Jul 21, 2026 / 10:00AM GMT

Transcript

Key Points

Positve

One97 Communications Ltd (BOM:543396) reported strong growth in consumer payments, with market share gains and increased transaction frequency among retail customers.
The company has achieved significant profitability improvements and expects further increases in profitability in the coming quarters.
AI is being leveraged to enhance operational efficiency and expand opportunities for higher margins, with successful deployment of AI applications within the business.
The company is focusing on monetization through wealth management, equity brokerage, and mutual fund distribution, which are seen as bright spots for future growth.
One97 Communications Ltd (BOM:543396) has a strong cash position, generating free cash flow, and is actively looking for high ROI opportunities within its existing business framework.

Negative

There is uncertainty regarding UPI monetization, with no clear indication of how it will impact the company's revenue.
The company's net payment margins have slightly decreased, attributed to lower device rentals and tighter revenue recognition policies.
The travel segment faced headwinds due to increased ticket prices, affecting the company's marketing services revenue.
There is a potential regulatory risk in the personal loan space due to the rapid growth of high APR personal loans in the market.
The company faces challenges in sustaining GMV growth acceleration on a high base, which could pose future growth challenges.

Operator

A warm welcome everyone. Thank you for joining our earnings call for the quarter ended June 30, 2026. (Operator Instructions) Today from Paytm's management, we have with us Mr. Vijay Shekhar Sharma, Founder and CEO; Mr. Madhur Deora, President and Group CFO; and Mr. Anuj Mittal, Senior Vice President, Investor Relations.

In today's call, some statements made may be forward-looking in nature. Actual events may differ materially from those anticipated in such forward-looking statements. This earnings call is scheduled for 45 minutes. A replay of the call and transcript will be made available on the company's IR website subsequently.

I would now like to invite our founder and CEO, Mr. Vijay Shekar Sharma, to share his opening remarks. Over to you, Vijay.

Vijay Sharma

One 97 Communications Ltd - Executive Chairman of the Board, Chief Executive Officer, Managing Director

Hi, thank you. Hello, everyone. It was quite a quarter, and I'm very happy that as a team that we've been able to execute it so well, especially. The consumer payment is

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