SLM Corp at Morgan Stanley US Financials Conference Transcript
All right. Good morning, everybody. Kicking off day two of our Financials Conference, we have with us Sallie Mae. With me today, I'm joined by Pete Graham, CFO of Sallie.
Pete, welcome back to our conference.
Very great to be here. Thanks for having me.
Questions & Answers
So maybe let's get right into it. You released some slides a little while ago morning. You highlighted some recent loss pressure that's being driven by a specific high ability to pay segment where outcomes appear to be influenced by misaligned debt resolution practices. Can you maybe walk us through what you're seeing here and why it's behaving differently from the broader portfolio?
Sure. As we started to see the November payment wave come through, we noticed a trend of what we would otherwise think to be customers who had a
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