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Severn Trent PLC Capital Markets Day Transcript
[I'd like to welcome you to] the Severn Trent Capital Markets Day. My name is Christine Hodgson, and next month, I take over from Andy Duff as the Chair. So for those of you that don't know me, I am currently the U.K. Chairman of Capgemini and I'm also in charge of global corporate social responsibility. And those are 2 roles that I give up at the end of this month.
Now when I was doing my due diligence on Severn Trent as part of the process back in September, there were a number of things that particularly struck me about the company: social purpose, customer centricity and performance. And I can honestly say that one Board meeting in and nearly 20 days of induction, what I saw from the outside is very much now what I see from the inside. So over the last couple of months, I spent time -- I've been on the vans, I've been on met customers. I spent time with the waste and water treatment works, network teams, business services, engineers, innovators, central function teams, school outreach program, just about every single aspects
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