Q3 2025 Telia Company AB Earnings Call Transcript
Key Points
- Telia Company AB (TLSNF) reported an improvement in net promoter scores and customer satisfaction across Sweden, Finland, and Norway.
- The company achieved EBITDA growth supported by profitable growth in service revenues and cost efficiencies.
- Free cash flow increased, covering the $2 billion dividend for the quarter.
- The company upgraded its full-year outlook for free cash flow to around 8 billion from 7.5 billion, reflecting strong CapEx discipline.
- Telia Company AB (TLSNF) successfully closed TV and media transactions, strengthening its balance sheet and reducing leverage to 1.93 times.
- Service revenue growth was offset by a decline in Norway, resulting in an overall growth of only 1%.
- EBITDA growth of 4.4% was below the full-year ambition, with challenges in Norway impacting overall performance.
- Norway experienced negative service revenue and EBITDA growth due to lower mobile wholesale revenue and broadband and TV headwinds.
- The company expects continued challenges in Norway, with EBITDA decline anticipated to remain similar in Q4.
- Despite improvements, Finland's market remains challenging, with a decline in mobile broadband and enterprise revenues.
Welcome everyone to Tea Company's Q3 2025 results presentation.
And with that, I will now hand it over to Tia Company's head of investor relations, Eric Stranden Piers. Please go ahead, the floor is yours.
Thank you, Jen. Welcome everyone to the call. We have our CEO Patrick Hofbauer and our CFO Eric Agman in the room, and I hand over the word to Patrick. Please.
Go ahead.
Thank you, Eric, and good morning. Q3 was in many ways an important quarter as it confirms that we're doing the right things for our customers. A group by MPS, so the net promoter score, continued to improve and has trended positively all quarters this year.
Tia Sweden again won a clear majority of awards in the customer satisfaction survey survey by SKI and in both Finland and Norway we had strong outcomes in the EPSIS surveys on our customer satisfaction.
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