Full Year 2019 Carrefour SA Earnings Call Transcript
[Interpreted] Ladies and gentlemen, good morning. I'm delighted to have you this morning for our annual results. This morning, we will be discussing on the -- moving on, the fast of our -- the progress of our transformation plan, and it will take place as follows: following the video, which was just shown, I would like to take a brief glance at the group's current situation and prospects because they have been established on solid foundations 2 years into the plan. I'll then take a few moments to shed more light on a topic on which we'll focus our energy in 2020, which is customer satisfaction. This is a battle we want to win across the group. Matthieu Malige will then present the details of our performance over the year, and then together, we shall answer your questions.
A few words on the group's current situation to start with. There is what you already know and which I already had the opportunity to tell you 1 month ago when I made a summary assessment of the first 2 years of our transformation plan. We have methodically corrected the
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