ZTO Express (Cayman) Inc (NYSE:ZTO)
$ 21.61 -0.34 (-1.57%) Market Cap: 16.47 Bil Enterprise Value: 15.32 Bil PE Ratio: 13.31 PB Ratio: 1.84 GF Score: 84/100

Q3 2025 ZTO Express (Cayman) Inc Earnings Call Transcript

Nov 20, 2025 / 12:30AM GMT
Release Date Price: $18.95 (-0.11%)

Key Points

Positve
  • ZTO Express (Cayman) Inc (ZTO) experienced a 9.8% year-over-year growth in parcel volume, reaching 9.57 billion parcels.
  • The company's adjusted net income rose by 5% to RMB2.51 billion compared to the same period last year.
  • Retail parcel volume maintained strong growth momentum, increasing by nearly 50% year-over-year.
  • ZTO Express (Cayman) Inc (ZTO) successfully decreased the combined unit cost of transportation and sorting by RMB0.05 year-over-year.
  • The company is focusing on enhancing product and service capabilities, with plans to invest in automation and digitization to strengthen operational capabilities.
Negative
  • Gross profit decreased by 11.4% to RMB3 billion, with the gross margin rate dropping by 6.3 points to 24.9%.
  • Income from operations decreased by 15.4% to RMB2.4 billion, with the associated margin dropping by 6.3 points to 20.3%.
  • The company adjusted down its annual volume guidance, indicating a slower growth rate than previously expected.
  • Total cost of revenue increased by 21.4%, driven by significant increases in costs associated with non-e-commerce volume.
  • The express delivery industry is facing short-term challenges due to macroeconomic uncertainties and a shift towards more orderly competition.
Operator

Good day, and welcome to the ZTO to announce third-quarter 2025 financial results conference call. (Operator Instructions) Please note, today's event is being recorded.

I would now like to turn the conference over to Sophie Li, Secretary for the company.

Songfei Li;Cayman;Inc;Joint Company Secretary
ZTO Express

()-

Thank you, operator. Hello, everyone, and thank you for joining us today. The company's results and the Investor Relations presentation were released earlier today and are available on the company's IR website at ir.zto.com. On the call today from ZTO are Mr. Meisong Lai, Chairman and Chief Executive Officer; and Ms. Huiping Yan, Chief Financial Officer. Mr. Lai will give a brief overview of the company's business operations and highlights, followed by Ms. Yan, who will go through the financials and guidance. They will both be available to answer your questions during the Q&A session that follows.

I remind you that this call may contain forward-looking statements made under the

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