ServiceNow Named a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms for Ninth Consecutive Year

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Nov 08, 2022

ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, has been named a Leader in the 2022 Gartner Magic Quadrant for IT Service Management (ITSM) Platforms. ServiceNow was recognized for its Ability to Execute and Completeness of Vision with its ITSM+solution being evaluated, marking the ninth consecutive year that ServiceNow has been named a Leader by Gartner. Additionally, ServiceNow scored highest in all three Use Cases within the 2022 Gartner Critical Capabilities for IT Service Management Platforms, which include Service Operations (3.73/5), Business Workflow Automation (3.81/5), and Service Desk (3.76/5).