Calix%2C+Inc. (NYSE: CALX) today launched new capabilities in Calix+Operations+Cloud (Operations Cloud). With this launch, Calix delivers the subscriber intelligence and network insights broadband operations teams need to move from reactive to proactive. Now, broadband service providers (BSPs) have unprecedented visibility across all Calix platforms—Intelligent+Access+EDGE™ and Revenue+EDGE™ using Calix Cloud®. With this increased visibility, combined with the new Operations Cloud geo-mapping feature, operations teams can quickly identify and resolve issues across the network before they impact subscribers. They can also apply workflow automation, machine learning-based insights, configurable network health thresholds, and automated alarm management across the entire subscriber-facing network. This frees up broadband operations professionals to focus on more high-value activities, while enabling the BSPs to dramatically lower operating expenses (OPEX) and create subscriber satisfaction that yields Net Promoter Scores far above typical industry averages.
Calix Operations Cloud Adds Real-Time Subscriber Intelligence to Network Insights—Enabling Teams To Be Proactive, Differentiate on Subscriber Experience, and Drive Higher Net Promoter Scores
Nov 10, 2022
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