Dec 07, 2020 / 08:45PM GMT
Karl Emil Keirstead - UBS Investment Bank, Research Division - Analyst
Well, good afternoon, everybody. Thanks for joining this virtual fireside chat with ServiceNow at the 2020 UBS TMT Conference. With us today are Lara Caimi, the Chief Customer and Partner Officer; and I think you all as well know Darren Yip, the Head of IR.
In terms of format, we'll keep it to 35, 40 minutes. In terms of questions, happy to take them. You all have access to a question link, which I'll check towards the end of our conversation. Or if you prefer to e-mail me directly at [email protected], I can take them that way.
So with that, Lara and Darren, welcome.
Lara Caimi - ServiceNow, Inc. - Chief Customer & Partner Officer
Thank you. Happy to be here.
Questions and Answers:
Karl Emil Keirstead - UBS Investment Bank, Research Division - AnalystI appreciate it. So Lara, maybe we start with you in your new role. I know you've been at ServiceNow for a little bit in a prior role, but you just moved into the
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