Feb 23, 2021 / 03:30PM GMT
Sanjay Harkishin Sakhrani - Keefe, Bruyette, & Woods, Inc., Research Division - MD
For our next speaker, I'm pleased to be joined by the President of Visa, Ryan McInerney, who's joining our conference for the first time this year. Welcome, Ryan, and thanks for being with us.
Ryan M. McInerney - Visa Inc. - President
Yes. Thanks for having me. I'm looking forward to it.
Sanjay Harkishin Sakhrani - Keefe, Bruyette, & Woods, Inc., Research Division - MD
Thanks.
Questions and Answers:
Sanjay Harkishin Sakhrani - Keefe, Bruyette, & Woods, Inc., Research Division - MD2020 was a challenging year, to say the least, but there was some positive side effects in terms of the secular shift to digital payments. What were some of the things that surprised you the most, both positive and negative, in terms of how the industry evolved?
Ryan M. McInerney - Visa Inc. - President
Yes. Well, 2020 was a challenging year, no doubt
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