Aug 06, 2020 / 09:00AM GMT
Operator
Welcome, and thank you for joining the ING Second Quarter 2020 Media Call. I'm happy to give the floor to the CEO of ING, Steven Van Rijswijk. Please go ahead, sir.
Steven J. A. Van Rijswijk - ING Groep N.V. - CEO & Chairman of the Executive Board
Thank you very much, and welcome, and thank you for joining us on the call today. On the call with me Tanate Phutrakul, our CFO. And we will give you an update on the developments in our results of the last quarter. The COVID-19 pandemic continued to strongly impact the economies where we operate and how we conduct our business, and I'm very proud of the way our people are supporting our customers. Throughout the last months, our colleagues continue to mostly work from home. And in those circumstances, we help customers in dealing with the disruptions from the crisis, for instance, by further enhancing our digital and mobile-first banking proposition, making banking both easier but also safer.
Trends in customer behavior continued or became even stronger. We saw a short rise in digital payments, in line
Q2 2020 ING Groep NV Earnings Press Conference Transcript
Feb 10, 2024
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