Mar 04, 2021 / 07:45PM GMT
Rayna Kumar - Evercore ISI Institutional Equities, Research Division - MD
Good afternoon, everyone. I'm Rayna Kumar. I'm part of the payment processes and IT services team at Evercore ISI. And today, I'm joined by Hikmet Ersek, Chief Executive Officer, Western Union; and Raj Agrawal, CFO of Western Union. So thanks to both of you for joining us today. We really appreciate your time.
Hikmet Ersek - The Western Union Company - President, CEO & Director
Thank you for having us here, Rayna.
Rajesh K. Agrawal - The Western Union Company - CFO
Thanks, Rayna. Nice to be here.
Questions and Answers:
Rayna Kumar - Evercore ISI Institutional Equities, Research Division - MDGreat. So starting out at a high level, the market for cross-border, money transfer and payment performed better than most people expected in 2020. Can you give us an overview of what you think drove that type of market performance? And especially the share gains that you've got in digital business and