Deutsche Post AG DigiFridays: Digi x Customer Experience -- IR Virtual Series on Digitalization Presentation Transcript

Jun 23, 2023 / 01:00PM GMT
Presentation
Jun 23, 2023 / 01:00PM GMT

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Corporate Participants
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* Christine Behling
* Christoph Sprenger
* Jonathan Zaiss
* Katja Busch
* Martin Ziegenbalg
Deutsche Post AG - Head of IR
* Robert Schneider
Deutsche Post AG - SVP of IR

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Martin Ziegenbalg - Deutsche Post AG - Head of IR

And before you know it, it's Friday afternoon again. Thank you for joining us to the fourth and somewhat, unfortunately, final edition of our Digi Fridays series. I'm Martin Ziegenbalg, Head of Investor Relations here. And I welcome you to the session on how digitalization is going to help the group to get to the next level in terms of customer experience. Just as a reminder, for those joining late into that series over the past 3 weeks -- 4 weeks, we were looking at how digitalization supports our ESG road map, how it's coming into the automation and how it's helping the e-commerce business to continue to grow. And so today, as I said, it's on customer experience

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