Q4 2018 Finning International Inc Earnings Call Transcript

Feb 13, 2024

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Feb 21, 2019 / 04:00PM GMT
Operator

Thank you for standing by. This is the conference operator. Welcome to the Finning International Fourth Quarter 2018 Conference Call and Webcast. (Operator Instructions)

I would now like to turn the conference over to Mauk Breukels, Vice President, Investor Relations and Corporate Affairs. Please go ahead.

Mauk Breukels - Finning International Inc. - VP of IR & Corporate Affairs

(technical difficulty)

L. Scott Thomson - Finning International Inc. - CEO, President & Non-Independent Director

(technical difficulty)

And as a result, we experienced delays in delivering parts and components to mining customers. We estimate this created a USD 50 million shortfall in mining product support revenues in the quarter and a corresponding increase in parts inventory. I want to assure you that this experience is completely different from our ERP implementation in Canada 7 years ago. In South America, our interfaces with Caterpillar are working. And we are receiving and shipping the right parts to our

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